Macy's Reviews in Raleigh, NC | Glassdoor

Macy's Raleigh Reviews

Updated May 10, 2017
25 reviews

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Raleigh, NC

3.0
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Macy's CEO Jeff Gennette
Jeff Gennette
1 Rating

25 Employee Reviews

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  1. Helpful (1)

    "Visual Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Raleigh, NC
    Current Employee - Anonymous Employee in Raleigh, NC
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Macy's full-time (Less than a year)

    Pros

    Love that it is a creative job with room for advancement if you are willing to move

    Cons

    The company likes to hire full-time staff at 37 hours so that they don't have to offer benefits, which the company policy starts at 38 hours. Huge disconnect between sales team and support as well as a disconnect between the district team and store teams.

    Advice to Management

    Be on the same page in all aspects of the store


  2. "Counter Manger"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Macys Sales Associate in Raleigh, NC
    Current Employee - Macys Sales Associate in Raleigh, NC
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Macy's (Less than a year)

    Pros

    Like that, they promote team work

    Cons

    Work too many hours weekends and holidays

    Advice to Management

    Teach better customer service

  3. "Lancome Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lancome Cosmetic Associate in Raleigh, NC
    Former Employee - Lancome Cosmetic Associate in Raleigh, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    Fun atmosphere, ability to express creativity, and great customers!

    Cons

    Very worried about credit card sales and not your daily goals; even if you've far surpassed them.

    Advice to Management

    Focus more on daily goals, than garnering credit cards.


  4. "Great store to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Receiving Team Manager in Raleigh, NC
    Current Employee - Receiving Team Manager in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's full-time (More than a year)

    Pros

    Friendly ppl great store lovely ppl just a great environment to work in amazing environment to grow and learn the business

    Cons

    Give you the run around when you are trying to transfer and don't pay you for your one hour lunch break.


  5. "Good Entry Level Retail Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Floor Associate in Raleigh, NC
    Former Employee - Sales Floor Associate in Raleigh, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    Great training for those who want a career in retail.

    Cons

    Work life balance can be difficult at times.

    Advice to Management

    None.


  6. "Meh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - 8030 (Supervisor) in Raleigh, NC
    Former Employee - 8030 (Supervisor) in Raleigh, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's full-time (More than 8 years)

    Pros

    The discount.
    Working on 8030, I would find things at a low price faster than customers and could buy them.
    Paid holidays.
    Benefits.

    Cons

    No work/life balance. Was NEVER allowed to go home for the holidays. Even after 9 yrs with the company. Working Black Friday is ridiculous that it has turned into Black Thanksgiving. People would have to leave their families on a day the company brags about giving us off so that we can deal with the nutjobs coming out to shop.
    Working on 8030, we are often required to be available from 4am to whenever they decide. They started doing One Day Sale sale sets the night before which would mean, we'd now all have to have night time availability. Our normal shifts are 6-3, mind you. But when we do this, the shift is anywhere from 3pm to after midnight if you have people on your team who are slow at setting sale.
    So basically, availability means nothing to them. They'll schedule you when they want and hassle you if you can't do it even though it's out of the ordinary to work these hours.
    No chance to advance unless management loves you and you are buddy buddy with them.
    They don't like free thinkers and people who ask questions.
    A bad company to work for.

    Advice to Management

    THE BLACK FRIDAY SALE ISN'T EVEN THE BEST SALE OF THE YEAR. Don't make your workers leave their families ON Thanksgiving. This company should be so ashamed.


  7. "Whole store"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - MTO Lead in Raleigh, NC
    Former Employee - MTO Lead in Raleigh, NC
    Doesn't Recommend
    Negative Outlook

    I worked at Macy's full-time (Less than a year)

    Pros

    Weekly pay check
    Met some nice employees while working there
    Conveient to home

    Cons

    Managers talking negatively about employees because they did not participate in potluck. Accusing employees of not doing their jobs when bad work habits are questioned. Only liked employees get promotions. Management must learn to lead by example
    Too much petty actions between employee
    Human resources located inside the building, however sides are taking there as well.
    Don't make a complaint because it will never be followed up no matter how bad the complaint is

    Advice to Management

    Find another job because your skills are currently lacking in the current positions. Must attend management classes to better serve your employees

  8. "Fashionable Fun!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Visual Lead in Raleigh, NC
    Current Employee - Visual Lead in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's full-time (Less than a year)

    Pros

    Pretty flexible schedule. Fun to work with the different fashion trends and elements. Great people to work with.

    Cons

    Sometimes you have to work on weekends. The salary may leave much to be desired. Depending on where you work, people can be the same way.

    Advice to Management

    Show your employees that you value them. Keep communication open and communicate often.


  9. "Salary as sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Raleigh, NC
    Former Employee - Anonymous Employee in Raleigh, NC

    Pros

    If you enjoy interacting with customers and helping them find an out, then this is the job for you......Great hours of you are flex.

    Cons

    The administration can be rude at times.

    Advice to Management

    Better communication with employees in order to provide effective service.


  10. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Raleigh, NC
    Current Employee - Sales Associate in Raleigh, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Macy's (More than a year)

    Pros

    Flexible schedule, thats.. about.. it.

    Cons

    No room for advancement at all.


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