Macy's Raleigh Reviews

Updated May 20, 2020

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2.1
4%
Recommend to a Friend
100%
Approve of CEO
Macy's CEO Jeff Gennette
Jeff Gennette
2 Ratings
  1. "Great store to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Receiving Team Manager in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's full-time for more than a year

    Pros

    Friendly ppl great store lovely ppl just a great environment to work in amazing environment to grow and learn the business

    Cons

    Give you the run around when you are trying to transfer and don't pay you for your one hour lunch break.

  2. "Merchandising Associate"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Merchandise Associate in Durham, NC
    Doesn't Recommend
    Approves of CEO

    I worked at Macy's part-time for less than a year

    Pros

    Discount- that is if your discount card ever comes in the mail.

    Cons

    Pay, too many tasks with too little time, I was considered a “flex” associate but was always scheduled for full time hours so I was never eligible for benefits.

  3. "Too many hats"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in Raleigh, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's full-time for more than 5 years

    Pros

    Great swag and training that conveys

    Cons

    Long hours and juggling multiple understaffed counters

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  4. Helpful (1)

    "Customer Service"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     in Durham, NC
    No opinion of CEO

    I worked at Macy's for more than 5 years

    Pros

    Flexible scheduling. Lower level staff is supportive.

    Cons

    Lol! Macys at Southpoint Mall in Durham NC is so full of it. They are telling employees when their last day to work is due to down sizing, but not giving out anything in writing for verification. They are trying to trick folks into quiting. Corporate office says that no one is being laid off yet. Spread the word. From my personal experience nothing is official until layoff papers are being given out. Tell current employees to call the corporate office to report the harrassment and deception. Shame on Macys in Durham NC for not having the magic!

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  5. Helpful (2)

    "Visual Associate"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Raleigh, NC
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Macy's full-time for less than a year

    Pros

    Love that it is a creative job with room for advancement if you are willing to move

    Cons

    The company likes to hire full-time staff at 37 hours so that they don't have to offer benefits, which the company policy starts at 38 hours. Huge disconnect between sales team and support as well as a disconnect between the district team and store teams.

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  6. "Counter Manger"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Macys Sales Associate in Raleigh, NC
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Macy's for less than a year

    Pros

    Like that, they promote team work

    Cons

    Work too many hours weekends and holidays

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  7. "Lancome Sales Representative"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Lancome Cosmetic Associate in Raleigh, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Macy's part-time for less than a year

    Pros

    Fun atmosphere, ability to express creativity, and great customers!

    Cons

    Very worried about credit card sales and not your daily goals; even if you've far surpassed them.

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  8. "Customer service cashier"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Flex Cashier/Sales Associate in Durham, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's part-time for less than a year

    Pros

    Very prompt company people first

    Cons

    Not enough people scheduled in store

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  9. "Disgusted!"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Raleigh, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's part-time for more than a year

    Pros

    The 20% discount on most merchandise and the one hour lunch break.

    Cons

    While working for Macy's I constantly ran into discrimination and a lack of respect from both customers and fellow coworkers. I did not enjoy my time there, which all together lasted a year and a half.

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  10. Helpful (2)

    "Not worth it"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Seasonal Sales Associate in Cary, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's

    Pros

    Pay wasn't bad for my first job. The scheduling system wasn't bad.

    Cons

    I was a seasonal employee working in the perfume department during Christmas so my sales goals were really high. This would have been ok except I worked with a lot of employees who had been there for YEARS and proceeded to treat me terribly if I made a sale because it was their "territory". My manager was AWFUL, she stayed in her office all day and I would only see her once in a blue moon when she wanted to yell about selling credit cards. I can't make people want you credit cards. Also, in order to use your employee discount you had to use their credit card and put your money on it which you couldn't get back off the card once it was on their...sounds like scam to me. They rarely have what's in the catalog at locations that aren't in NYC. Customers are beyond insane; people steal left and right, death threats, screaming, etc. I can only imagine how bad it was for the clothing department! I'm sure I had it a lot easier. I applied to work there again during the summer after school and got called in for an interview, interviewed with the same manager, who was rude to me the entire interview. Then I never received any soft of response. Glad I didn't! This location closed which doesn't surprise me one bit. Very old school business practices/products.

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Found 39 reviews