Macy's Retail Sales Associate Reviews | Glassdoor

Macy's Retail Sales Associate Reviews

Updated December 6, 2018
645 reviews

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Retail Sales Associate

3.3
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Approve of CEO
Macy's CEO Jeff Gennette
Jeff Gennette
33 Ratings

Employee Reviews

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  1. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Miami, FL
    Current Employee - Retail Sales Associate in Miami, FL
    Recommends
    Positive Outlook

    I have been working at Macy's full-time (More than 3 years)

    Pros

    Best reason to work at Macys is to engage with people ,interact with customers, suggest new styles. Flexibility in the schedule, great managers. Fun environment

    Cons

    Remuneration is low compared to the work done

    Advice to Management

    Commissions and or salary needs to be revised.


  2. "Retail associate"

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Retail Sales Associate in Culver City, CA
    Former Employee - Retail Sales Associate in Culver City, CA
    Recommends
    Positive Outlook

    I worked at Macy's part-time (More than 3 years)

    Pros

    Potential commission
    Flexible hours
    Transfer between departments
    Pay increase

    Cons

    Other employees steal customers
    High competition due to commission

    Advice to Management

    make everyone commission or none at all
    Too many associates taking other employees customers

  3. Helpful (1)

    "Junior sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Ann Arbor, MI
    Former Employee - Retail Sales Associate in Ann Arbor, MI
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    Good experience with overall staff and supervisors.

    Cons

    Honestly, the pay could improve, and more flexible hours on weekends.

    Advice to Management

    Need to train new staff better to prepare for sales floor customer service experience concerns/issues.


  4. Helpful (1)

    "Macy's Helped Me"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Tigard, OR
    Former Employee - Retail Sales Associate in Tigard, OR
    Recommends

    I worked at Macy's full-time (More than 5 years)

    Pros

    Macy's was very helpful during a family crisis, giving me the much needed time off.

    Cons

    Those "Loyalty" cards and their weekly goals!

    Advice to Management

    Please do not ask daily about loyalty quota.


  5. Helpful (1)

    "sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Tigard, OR
    Current Employee - Retail Sales Associate in Tigard, OR
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Macy's part-time (Less than a year)

    Pros

    large store, lots of products, nice coworkers, flex work, easy interview process

    Cons

    large store, lots of product, few registers eat, lots of hours

    Advice to Management

    more training


  6. "Retail Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Bedford, NH
    Former Employee - Retail Sales Associate in Bedford, NH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    Convenient hours, pleasant work atmosphere

    Cons

    None that I can think of

    Advice to Management

    None


  7. Helpful (1)

    "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Sarasota, FL
    Former Employee - Retail Sales Associate in Sarasota, FL
    Doesn't Recommend
    Negative Outlook

    I worked at Macy's full-time (More than 5 years)

    Pros

    Store discount 5 day work week generally

    Cons

    You are a slave, people do not do their share of non commission work like emptying fitting rooms, high pressure for sales and opening accts No raises $9 an hour period

    Advice to Management

    Turn on the a/c! This is Florida! Mgt says it is controlled from Ohio! (???). Mgt only wants coverage, plays favorites, and does nothing for employees.

  8. "Not a bad place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Springfield, PA
    Former Employee - Retail Sales Associate in Springfield, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's full-time (More than 10 years)

    Pros

    Love my customers, sales, yearly inventory, 20 percent for discount items

    Cons

    Needs more staff, difficult to get everything done daily, cannot pay bills.

    Advice to Management

    Hire more permenent staff, maybe raise min wage


  9. "Think Again"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate
    Former Employee - Retail Sales Associate
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's (More than a year)

    Pros

    Great work experience.
    Potential to having great in-store teams.

    Cons

    Management did not have their priorities straight.
    Competiveness gets ridiculous because of outdated comissions system
    Flexible schedule can be decieving.

    Advice to Management

    If you say flexible schedule, actually work with your employee to ensure that.
    Make the scheduling process less complicated.


  10. "retail sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Houston, TX
    Former Employee - Retail Sales Associate in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's (Less than a year)

    Pros

    they give you good benefits as an employee like discounts and its a fun and safe working environment

    Cons

    i really don't have any cons , just when holidays come around you have to have a faster work pace than usual because it's so crowded

    Advice to Management

    i absolutely loved the management team they are so considerate and understanding