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    Macy's Reviews

    Updated July 20, 2017
    13,347 reviews

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    Full-timePart-time
    3.2
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Macy's CEO Jeff Gennette
    Jeff Gennette
    266 Ratings

    13,347 Employee Reviews

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    Pros
    Cons

    • Work life Balance cab be a challenge at times (in 327 reviews)

    • I didn't feel morally right trying to convince people to open up credit cards when I could tell that it wasn't a good decision for them (in 795 reviews)

    More Pros and Cons
    1. Featured Review

      Helpful (19)

      "Fantastic Company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Sales Manager in Houston, TX
      Current Employee - Sales Manager in Houston, TX
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Macy's full-time (More than a year)

      Pros

      Macy's is RICH with tradition and heritage which makes you feel very proud to be a member of an American Icon. Macy's has a lot of power and weight in the industry which makes it fun to do your job. Macy's understands how important it is to truly focus on the customer and make "Magic" with everything you do. It isn't all about numbers, its about positive customer experiences which ultimately lead to results.

      Cons

      Like any huge company, there are redundancies with jobs, which makes it difficult to get an answer to a problem or question. Although Macy's tries to move faster, due to the companies size, we often miss business opportunities that smaller competitors act quicker on. Macy's size and power is its greatest strength but also its greatest weakness.

      Advice to Management

      Macy's is a truly fun company to work for however Macy's executives (not all) have difficulty embracing change, especially tenured members, making it difficult to innovate.

    2. "sales associate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Sales Associate in Garden City, NY
      Former Employee - Sales Associate in Garden City, NY
      Neutral Outlook
      No opinion of CEO

      I worked at Macy's full-time (More than 5 years)

      Pros

      friendly and working environment

      Cons

      the hours and customers to handle

      Advice to Management

      friendly

      3. Join the Macy's team
      See Our Latest Jobs

    3. "Shipping&Recieving"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Shipping and Receiving in Short Hills, NJ
      Former Employee - Shipping and Receiving in Short Hills, NJ
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Macy's part-time (Less than a year)

      Pros

      Work with the schedule, management is amazing, all employees help each other!

      Cons

      Long hrs during holidays

      Advice to Management

      Keep employees happy

    4. "Human Resources"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Human Resources Manager in San Francisco, CA
      Current Employee - Human Resources Manager in San Francisco, CA
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at Macy's full-time (More than 8 years)

      Pros

      Large, stable company with continued growth and opportunities.
      Great people
      Lots of job growth opportunities for hard workers

      Cons

      Pay
      Benefits
      Slow progress towards change
      Some long service employees discourage change and innovation

      Advice to Management

      upgrade the pay and benefits for the support divisions

    5. "Cashier"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Cincinnati, OH
      Former Employee - Anonymous Employee in Cincinnati, OH
      Neutral Outlook

      I worked at Macy's part-time (Less than a year)

      Pros

      Working with the other employees and trying to help each other as much as we can.

      Cons

      Store was closing so they had you work close to 50 hours per week.

    6. "Macys"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Sales Associate/Cashier in Concord, CA
      Former Employee - Sales Associate/Cashier in Concord, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Macy's part-time

      Pros

      Great co workers,flexable schedules,discounts,and great pay

      Cons

      I didnt like that you had to basically give yourself orientation

      Advice to Management

      Keep up the good work

    7. "customer service rep"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Customer Service Representative in Holtsville, NY
      Current Employee - Customer Service Representative in Holtsville, NY
      Recommends
      Positive Outlook

      I have been working at Macy's full-time (More than a year)

      Pros

      best company ever treted with respect and I love that my opinion counts

      Cons

      I would like to work more hours during the week

      Advice to Management

      keep doing what youre doing

    8. "Personal experience"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Sales Associate in Los Angeles, CA
      Current Employee - Sales Associate in Los Angeles, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Macy's full-time (More than 3 years)

      Pros

      Macy's does have a lot of pros as far as benefits, growth potential and flexibility. It can vary by location.

      Cons

      Although it might come with some strong pros, cons I would say pay can be low, management (varying by store) overall can be a bit different and (once again varying by store) empty promises.

      Advice to Management

      Macy's is best known for growth within the company. My advice to management would be, promote based on skill and knowledge not favoritism.

    9. "Seasonal Sales Associate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Seasonal Sales Associate in Glendale, CA
      Former Employee - Seasonal Sales Associate in Glendale, CA
      Recommends
      Positive Outlook

      I worked at Macy's part-time (More than a year)

      Pros

      Some nice people to work with,if you work hard you can stay at permanent position, flexible shifts

      Cons

      You can't stop smiling and being very nice to customers who are always right even when they yell at you, can't sit during your shifts and you have to jump around happy even if you are dead tired

    10. Helpful (1)

      "My Macy's experience"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Sales Associate in Atlanta, GA
      Former Employee - Sales Associate in Atlanta, GA
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at Macy's part-time (More than a year)

      Pros

      Opening credit card applications were very rewarding. Each time you opened one you received "Macys Money", which was store money that could be used on anything in the store.

      Cons

      The stress of opening credit cards.

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