Macy's Reviews | Glassdoor

Macy's Reviews

Updated September 20, 2017
13,746 reviews

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3.2
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Approve of CEO
Macy's CEO Jeff Gennette
Jeff Gennette
421 Ratings

13,746 Employee Reviews

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Pros
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  1. Featured Review

    Helpful (36)

    "Fantastic Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Houston, TX
    Current Employee - Sales Manager in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's full-time (More than a year)

    Pros

    Macy's is RICH with tradition and heritage which makes you feel very proud to be a member of an American Icon. Macy's has a lot of power and weight in the industry which makes it fun to do your job. Macy's understands how important it is to truly focus on the customer and make "Magic" with everything you do. It isn't all about numbers, its about positive customer experiences which ultimately lead to results.

    Cons

    Like any huge company, there are redundancies with jobs, which makes it difficult to get an answer to a problem or question. Although Macy's tries to move faster, due to the companies size, we often miss business opportunities that smaller competitors act quicker on. Macy's size and power is its greatest strength but also its greatest weakness.

    Advice to Management

    Macy's is a truly fun company to work for however Macy's executives (not all) have difficulty embracing change, especially tenured members, making it difficult to innovate.


  2. Helpful (1)

    "Macy's was the not bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Macy's full-time

    Pros

    Macy's was the best retail service place I've worked, out of three. Upper management was alright and commission was good at times

    Cons

    Upper management insisted on team building meetings once a week, the older associates seemed to enjoy it but the younger ones, including myself saw it as a little cultish

    Advice to Management

    Not all sales associates want to clap for Alexis getting a shout out, most of us don't care

  3. "Part-Time Warehouse Associate"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Macy's part-time

    Pros

    Friendly place to work. The work keeps you busy. You get paid every week. I did not have to take a drug screen before accepting the position.

    Cons

    Work is repetitive and you are on your feet most of the day.


  4. "Beauty Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's part-time

    Pros

    Great Discounts
    Amazing Coworkers
    Keeps you busy

    Cons

    Hours and availability
    Holiday hours
    Sometimes you may not have someone to cover your shift and you are stuck.

    Advice to Management

    Keep up the good work


  5. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager
    Current Employee - Operations Manager
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Macy's full-time (More than 3 years)

    Pros

    Company culture is best I've ever worked in.

    Cons

    Pay could be better, and upward mobility can be difficult if not in the inner circle.

    Advice to Management

    Focus more on your internal customers, and they'll take care of the external ones


  6. "Receiving"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Receiving in New Orleans, LA
    Current Employee - Receiving in New Orleans, LA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's part-time (More than a year)

    Pros

    Great place to learn about the retail industry. Paid breaks.

    Cons

    Pay is not great, and not enough hours if you're Flex. Get a second job.

    Advice to Management

    None.


  7. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Garden City, NY
    Former Employee - Customer Service Representative in Garden City, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's part-time

    Pros

    You get to pick your own hours online to work and an hour break.

    Cons

    I worked at Macys for the seasonal time from October to December. It was my first time working like at a big department store and they just had me on the register and on the sales floor cleaning up. I was all over the place to be honest. Low pay for what you put up with during the holidays.

  8. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's full-time

    Pros

    Great job, terrific people, demanding, results driven, high expectations = high rewards and every day was different. You own your success by working with a team.

    Cons

    The holidays are demanding and challenge a work life balance. To do this job well 40 hours is never enough even without the holidays.

    Advice to Management

    Trust and value your field teams. They are a wealth of knowledge that goes untapped at times.


  9. "Excellent job with great benefits and advancement opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Connect Specialist in Redondo Beach, CA
    Current Employee - Connect Specialist in Redondo Beach, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's full-time (More than a year)

    Pros

    We have an extremely helpful management and HR team. We are given flexible working hours for associates who need it and high employee moral throughout the store.

    Cons

    The only thing that hurts our store is that we are understaffed and makes it hard to help all customers on busy days.


  10. "awesome sauce"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    Pros

    great comapny too work for and great discounts

    Cons

    There are no cons for working here


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