Macy's Reviews | Glassdoor

Macy's Reviews

Updated July 20, 2017
13,347 reviews

Filter

Filter

Full-timePart-time

3.2
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Macy's CEO Jeff Gennette
Jeff Gennette
266 Ratings

13,347 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • Work life Balance cab be a challenge at times (in 327 reviews)

  • I didn't feel morally right trying to convince people to open up credit cards when I could tell that it wasn't a good decision for them (in 795 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (19)

    "Fantastic Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Houston, TX
    Current Employee - Sales Manager in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's full-time (More than a year)

    Pros

    Macy's is RICH with tradition and heritage which makes you feel very proud to be a member of an American Icon. Macy's has a lot of power and weight in the industry which makes it fun to do your job. Macy's understands how important it is to truly focus on the customer and make "Magic" with everything you do. It isn't all about numbers, its about positive customer experiences which ultimately lead to results.

    Cons

    Like any huge company, there are redundancies with jobs, which makes it difficult to get an answer to a problem or question. Although Macy's tries to move faster, due to the companies size, we often miss business opportunities that smaller competitors act quicker on. Macy's size and power is its greatest strength but also its greatest weakness.

    Advice to Management

    Macy's is a truly fun company to work for however Macy's executives (not all) have difficulty embracing change, especially tenured members, making it difficult to innovate.


  2. "sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Garden City, NY
    Former Employee - Sales Associate in Garden City, NY
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than 5 years)

    Pros

    friendly and working environment

    Cons

    the hours and customers to handle

    Advice to Management

    friendly

  3. "Shipping&Recieving"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shipping and Receiving in Short Hills, NJ
    Former Employee - Shipping and Receiving in Short Hills, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    Work with the schedule, management is amazing, all employees help each other!

    Cons

    Long hrs during holidays

    Advice to Management

    Keep employees happy


  4. "Human Resources"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Manager in San Francisco, CA
    Current Employee - Human Resources Manager in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Macy's full-time (More than 8 years)

    Pros

    Large, stable company with continued growth and opportunities.
    Great people
    Lots of job growth opportunities for hard workers

    Cons

    Pay
    Benefits
    Slow progress towards change
    Some long service employees discourage change and innovation

    Advice to Management

    upgrade the pay and benefits for the support divisions


  5. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cincinnati, OH
    Former Employee - Anonymous Employee in Cincinnati, OH
    Neutral Outlook

    I worked at Macy's part-time (Less than a year)

    Pros

    Working with the other employees and trying to help each other as much as we can.

    Cons

    Store was closing so they had you work close to 50 hours per week.


  6. "Macys"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Concord, CA
    Former Employee - Sales Associate/Cashier in Concord, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's part-time

    Pros

    Great co workers,flexable schedules,discounts,and great pay

    Cons

    I didnt like that you had to basically give yourself orientation

    Advice to Management

    Keep up the good work


  7. "customer service rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Holtsville, NY
    Current Employee - Customer Service Representative in Holtsville, NY
    Recommends
    Positive Outlook

    I have been working at Macy's full-time (More than a year)

    Pros

    best company ever treted with respect and I love that my opinion counts

    Cons

    I would like to work more hours during the week

    Advice to Management

    keep doing what youre doing

  8. "Personal experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Los Angeles, CA
    Current Employee - Sales Associate in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's full-time (More than 3 years)

    Pros

    Macy's does have a lot of pros as far as benefits, growth potential and flexibility. It can vary by location.

    Cons

    Although it might come with some strong pros, cons I would say pay can be low, management (varying by store) overall can be a bit different and (once again varying by store) empty promises.

    Advice to Management

    Macy's is best known for growth within the company. My advice to management would be, promote based on skill and knowledge not favoritism.


  9. "Seasonal Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seasonal Sales Associate in Glendale, CA
    Former Employee - Seasonal Sales Associate in Glendale, CA
    Recommends
    Positive Outlook

    I worked at Macy's part-time (More than a year)

    Pros

    Some nice people to work with,if you work hard you can stay at permanent position, flexible shifts

    Cons

    You can't stop smiling and being very nice to customers who are always right even when they yell at you, can't sit during your shifts and you have to jump around happy even if you are dead tired


  10. Helpful (1)

    "My Macy's experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Atlanta, GA
    Former Employee - Sales Associate in Atlanta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    Opening credit card applications were very rewarding. Each time you opened one you received "Macys Money", which was store money that could be used on anything in the store.

    Cons

    The stress of opening credit cards.


Showing 13,347 of 13,613 reviews
Reset Filters