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    Macy's Reviews

    Updated December 8, 2018
    16,306 reviews

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    3.2
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Macy's CEO Jeff Gennette
    Jeff Gennette
    1,305 Ratings

    Employee Reviews

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    Pros
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    1. Featured Review

      Helpful (15)

      "Come and join Macy’s!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Macy's full-time

      Pros

      Great company for longevity. Lots of benefits.
      Managers are nice and helpful. 401k. Very diverse company.

      Cons

      Standing for long period of hours.

    2. "Sales Manager"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Macy's full-time

      Pros

      It’s a great place to work

      Cons

      Sometimes no work life balance

      3. Join the Macy's team
      See Our Latest Jobs

    3. "good place"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Macy's part-time

      Pros

      xtra hours, good management, discounts, friendly co workers, festive in the holidays

      Cons

      slow at times, shifts can drag on at times if it's a slow time.

    4. "Macy's fulfilment center"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Supervisor in Houston, TX
      Current Employee - Supervisor in Houston, TX
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Macy's part-time (Less than a year)

      Pros

      For a seasonal employee , you have a chance to become a permanent worker

      Cons

      The environment it tough , constantly on your feet

    5. "Retail associate"

      StarStarStarStarStar
      • Career Opportunities
      • Comp & Benefits
      Former Employee - Retail Sales Associate in Culver City, CA
      Former Employee - Retail Sales Associate in Culver City, CA
      Recommends
      Positive Outlook

      I worked at Macy's part-time (More than 3 years)

      Pros

      Potential commission
      Flexible hours
      Transfer between departments
      Pay increase

      Cons

      Other employees steal customers
      High competition due to commission

      Advice to Management

      make everyone commission or none at all
      Too many associates taking other employees customers

    6. "Great part time work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Macy's part-time

      Pros

      401k, flexible schedule, bonuses for making plan.

      Cons

      Need to hire more people.

    7. "Sales Associate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Sales Associate in Newport Beach, CA
      Former Employee - Sales Associate in Newport Beach, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Macy's full-time (More than 5 years)

      Pros

      Seeing what is new in the fashion industry before it comes out!
      Getting to know clients and help them find the best fashions!
      Flexible hours!

      Cons

      Not enough sales associates to help customers!
      Pressured to open credit cards!

      Advice to Management

      Can be a fun place to work,but pressure to open credit cards is a real downer!
      Not enough sales associates makes customers grumpy!

    8. "customer service rep"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Macy's full-time

      Pros

      -Easy and cool environment
      -Lots of breaks

      Cons

      -Not advancement or moving up

    9. "Good starter job"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Visual Security Officer in San Francisco, CA
      Current Employee - Visual Security Officer in San Francisco, CA
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at Macy's full-time (More than a year)

      Pros

      Lots of interaction with the public to build customer service skills and experience new cultures. Know that your making a difference in the world helping to keep thieves from stealing and causing prices of products to sky rocket.

      Cons

      Standing more or less in the same spot all day, not able to do much beyond observe and report, lots of policies are inconsistent with goals of the department. Also limited to no room to grow

      Advice to Management

      Recognize workers that have provided superb and reliable service to the company and offer them opportunities to advance instead of hiring outside. Also discontinue the seemingly popular practice of managers offering non-existent opportunities for growth.

    10. "seasonal"

      StarStarStarStarStar
      • Work/Life Balance
      • Career Opportunities
      • Comp & Benefits
      Former Employee - Anonymous Employee in Palo Alto, CA
      Former Employee - Anonymous Employee in Palo Alto, CA
      Recommends

      I worked at Macy's part-time

      Pros

      good team and coworkers were friendly

      Cons

      Some customers can be rude