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Macy's Reviews

Updated February 21, 2018
14,812 reviews

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3.1
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Approve of CEO
Macy's CEO Jeff Gennette
Jeff Gennette
772 Ratings

14,812 Employee Reviews

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Pros
Cons
  • Work life balance is nonexistent within a salaried position (in 372 reviews)

  • Poor management - pushing Macys credit cards - doesn't care about their associates (in 848 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (66)

    "Fantastic Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Houston, TX
    Current Employee - Sales Manager in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's full-time (More than a year)

    Pros

    Macy's is RICH with tradition and heritage which makes you feel very proud to be a member of an American Icon. Macy's has a lot of power and weight in the industry which makes it fun to do your job. Macy's understands how important it is to truly focus on the customer and make "Magic" with everything you do. It isn't all about numbers, its about positive customer experiences which ultimately lead to results.

    Cons

    Like any huge company, there are redundancies with jobs, which makes it difficult to get an answer to a problem or question. Although Macy's tries to move faster, due to the companies size, we often miss business opportunities that smaller competitors act quicker on. Macy's size and power is its greatest strength but also its greatest weakness.

    Advice to Management

    Macy's is a truly fun company to work for however Macy's executives (not all) have difficulty embracing change, especially tenured members, making it difficult to innovate.


  2. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Merchandise Handler in New York, NY
    Former Employee - Merchandise Handler in New York, NY

    I worked at Macy's part-time (More than 3 years)

    Pros

    Good benefits , flexible schedule

    Cons

    Crazy hours , annoying bosses

  3. "Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's part-time

    Pros

    good business culture, room for advancement

    Cons

    supervisors are the downfall of the company


  4. "Clinique consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Macy's full-time (More than 5 years)

    Pros

    Macys has a flexable schedule

    Cons

    Theres not enough staff on the sales floor


  5. "Some good some bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's full-time

    Pros

    It’s fun and faster paced. Customer service is important

    Cons

    It’s hard work management thinks they run the place no room to advance


  6. "Human Resource Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Manager in Chicago, IL
    Former Employee - Human Resources Manager in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Macy's full-time (More than 3 years)

    Pros

    Loved the people, culture and work/life balance. Internal promotions are available if you work hard and they strive to keep those they consider to be top talent no matter the circumstance.

    Cons

    Retail industry instability creates concern for longevity in any position.


  7. "fulfillment center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Packer
    Former Employee - Packer
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    Decent pay able to pick up hours that you would like over. Your schedule at its planned out so you can see weeks in advance that's a great thing... love love love good stuff😃😃😃😃😃😃😃😃😃😃 I cannot wait to return at the end of March

    Cons

    You will be on your feet all day the warehouse is pretty large. You have only 15 and 30 minute breaks that kind of sucks being at the warehouse is so I mean your feet will hurt very bad that's all I have to say😂😂😂😂😂 but the people are great that kind of makes it better

    Advice to Management

    None

  8. "Retail Support"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Macy's part-time (More than a year)

    Pros

    The managers over me really seemed to care about the employees.

    Cons

    The pay is very low for seasonals.

    Advice to Management

    Keep up the good work.


  9. "Great seasonal sales job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Akron, OH
    Former Employee - Sales Associate in Akron, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    Great co-workers and uncapped commission.

    Cons

    Not enough hours during busy holidays.

    Advice to Management

    Check base with employees biweekly.


  10. "Asset Protection"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Macy's full-time

    Pros

    Awesome team, reasonable hours, flexible time off, nice benefits.

    Cons

    Same generic music playlist repeated daily.

    Advice to Management

    Please change the music or have music that reflects what is currently being sold.


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