Macy's Reviews | Glassdoor

Macy's Reviews

Updated December 17, 2017
14,367 reviews

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3.2
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Macy's CEO Jeff Gennette
Jeff Gennette
635 Ratings

14,367 Employee Reviews

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  1. Featured Review

    Helpful (63)

    "Fantastic Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Houston, TX
    Current Employee - Sales Manager in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's full-time (More than a year)

    Pros

    Macy's is RICH with tradition and heritage which makes you feel very proud to be a member of an American Icon. Macy's has a lot of power and weight in the industry which makes it fun to do your job. Macy's understands how important it is to truly focus on the customer and make "Magic" with everything you do. It isn't all about numbers, its about positive customer experiences which ultimately lead to results.

    Cons

    Like any huge company, there are redundancies with jobs, which makes it difficult to get an answer to a problem or question. Although Macy's tries to move faster, due to the companies size, we often miss business opportunities that smaller competitors act quicker on. Macy's size and power is its greatest strength but also its greatest weakness.

    Advice to Management

    Macy's is a truly fun company to work for however Macy's executives (not all) have difficulty embracing change, especially tenured members, making it difficult to innovate.


  2. "Great company with awesome benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Macy's part-time

    Pros

    great management cares a lot about their employees

    Cons

    Pay isn't enough for sales associates

  3. "It was one of the best jobs I ever had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Tukwila, WA
    Former Employee - Sales Associate in Tukwila, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    Love that the schedule was flexible, made lots of friends and got a paycheck every week😊

    Cons

    Work holidays and extended hours but the pay makes up for it.


  4. "Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Roseville, CA
    Current Employee - Anonymous Employee in Roseville, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's full-time (More than 5 years)

    Pros

    Online scheduling works allows one to swap, advertise or have someone cover a shift unable to work. No need to talk to a manager. Works great for people with school aged kids.

    Cons

    Retail equals working on holidays but again Insight allows one to manage their own schedule.

    Advice to Management

    Stay engaged, listen and act quickly.


  5. "Macy's retailers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Macy's part-time (More than 3 years)

    Pros

    I'm very fast to adapting to new things , I'm a hard worker great listener, do what needs to be done . I'm really sociable can persuade a customer into buying retail easily!

    Cons

    I don't have any. Except being treated disrespectfully I get a bit boiled up but if I'm on duty or at the job-site I will be able to control myself easily.


  6. "good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Seasonal Cashier in Denver, CO
    Current Employee - Seasonal Cashier in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's part-time (More than a year)

    Pros

    Here is just one word satisfaction.

    Cons

    I can not think to much,beyond my bonus structure.

    Advice to Management

    Have equal opportunities for people.


  7. "MAC Artist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - MAC Retail Manager in Fresno, CA
    Former Employee - MAC Retail Manager in Fresno, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    They have good benefits and professionalism, also organized.

    Cons

    There is no work/life balance, but management tries best to give you your time off.

  8. "As a holiday sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Holiday Sales Associate in New York, NY
    Former Employee - Holiday Sales Associate in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    One good thing to work for Macy's is the payroll office, administration office and so on, are always accessible, if you have any questions, you can easily find them and let them know your situation. The online tool for your pay stubs, W2, etc. is quite convenient. They always hire over the holiday season.

    Cons

    You need to have strong self-motivation to keep your job interesting. Otherwise, you will feel bored very easily.

    Advice to Management

    It's better to have more organized training for new hiring.


  9. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Merchandise Handler in New York, NY
    Former Employee - Merchandise Handler in New York, NY

    I worked at Macy's part-time (More than 3 years)

    Pros

    Good benefits , flexible schedule

    Cons

    Crazy hours , annoying bosses


  10. "Dope"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Pit Driver
    Current Employee - Pit Driver

    Pros

    Good money cool people easy work

    Cons

    Seasonal means you can't keep it easile


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