Macy's Reviews | Glassdoor

Macy's Reviews

Updated December 8, 2018
16,306 reviews

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3.2
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Macy's CEO Jeff Gennette
Jeff Gennette
1,305 Ratings

Employee Reviews

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  1. Featured Review

    Helpful (15)

    "Come and join Macy’s!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's full-time

    Pros

    Great company for longevity. Lots of benefits.
    Managers are nice and helpful. 401k. Very diverse company.

    Cons

    Standing for long period of hours.


  2. "Sales Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Macy's full-time

    Pros

    It’s a great place to work

    Cons

    Sometimes no work life balance

  3. "good place"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Macy's part-time

    Pros

    xtra hours, good management, discounts, friendly co workers, festive in the holidays

    Cons

    slow at times, shifts can drag on at times if it's a slow time.


  4. "Macy's fulfilment center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Houston, TX
    Current Employee - Supervisor in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's part-time (Less than a year)

    Pros

    For a seasonal employee , you have a chance to become a permanent worker

    Cons

    The environment it tough , constantly on your feet


  5. "Retail associate"

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Retail Sales Associate in Culver City, CA
    Former Employee - Retail Sales Associate in Culver City, CA
    Recommends
    Positive Outlook

    I worked at Macy's part-time (More than 3 years)

    Pros

    Potential commission
    Flexible hours
    Transfer between departments
    Pay increase

    Cons

    Other employees steal customers
    High competition due to commission

    Advice to Management

    make everyone commission or none at all
    Too many associates taking other employees customers


  6. "Great part time work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Macy's part-time

    Pros

    401k, flexible schedule, bonuses for making plan.

    Cons

    Need to hire more people.


  7. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Newport Beach, CA
    Former Employee - Sales Associate in Newport Beach, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's full-time (More than 5 years)

    Pros

    Seeing what is new in the fashion industry before it comes out!
    Getting to know clients and help them find the best fashions!
    Flexible hours!

    Cons

    Not enough sales associates to help customers!
    Pressured to open credit cards!

    Advice to Management

    Can be a fun place to work,but pressure to open credit cards is a real downer!
    Not enough sales associates makes customers grumpy!

  8. "customer service rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's full-time

    Pros

    -Easy and cool environment
    -Lots of breaks

    Cons

    -Not advancement or moving up


  9. "Good starter job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Visual Security Officer in San Francisco, CA
    Current Employee - Visual Security Officer in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Macy's full-time (More than a year)

    Pros

    Lots of interaction with the public to build customer service skills and experience new cultures. Know that your making a difference in the world helping to keep thieves from stealing and causing prices of products to sky rocket.

    Cons

    Standing more or less in the same spot all day, not able to do much beyond observe and report, lots of policies are inconsistent with goals of the department. Also limited to no room to grow

    Advice to Management

    Recognize workers that have provided superb and reliable service to the company and offer them opportunities to advance instead of hiring outside. Also discontinue the seemingly popular practice of managers offering non-existent opportunities for growth.


  10. "seasonal"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee in Palo Alto, CA
    Former Employee - Anonymous Employee in Palo Alto, CA
    Recommends

    I worked at Macy's part-time

    Pros

    good team and coworkers were friendly

    Cons

    Some customers can be rude