Macy's Reviews | Glassdoor

Macy's Reviews

Updated August 21, 2017
13,531 reviews

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3.2
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Macy's CEO Jeff Gennette
Jeff Gennette
340 Ratings

13,531 Employee Reviews

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Pros
Cons
  • Work life Balance cab be a challenge at times (in 335 reviews)

  • I didn't feel morally right trying to convince people to open up credit cards when I could tell that it wasn't a good decision for them (in 802 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (27)

    "Fantastic Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Houston, TX
    Current Employee - Sales Manager in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's full-time (More than a year)

    Pros

    Macy's is RICH with tradition and heritage which makes you feel very proud to be a member of an American Icon. Macy's has a lot of power and weight in the industry which makes it fun to do your job. Macy's understands how important it is to truly focus on the customer and make "Magic" with everything you do. It isn't all about numbers, its about positive customer experiences which ultimately lead to results.

    Cons

    Like any huge company, there are redundancies with jobs, which makes it difficult to get an answer to a problem or question. Although Macy's tries to move faster, due to the companies size, we often miss business opportunities that smaller competitors act quicker on. Macy's size and power is its greatest strength but also its greatest weakness.

    Advice to Management

    Macy's is a truly fun company to work for however Macy's executives (not all) have difficulty embracing change, especially tenured members, making it difficult to innovate.


  2. "Holiday Fun"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's part-time

    Pros

    Flexible Schedule, Independent work and fun working with others

    Cons

    Meeting required sales goals during packed holiday season

  3. "Good Place to Work in a Tough Industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Macy's full-time

    Pros

    -Great culture
    -Lots of vertical mobility
    -Leadership Cares about your development

    Cons

    -Not doing enough to combat the growing challenges to the department store business model

    Advice to Management

    -New non-retail CEO needed.
    -Clear vision


  4. "sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Hampton Bays, NY
    Former Employee - Sales Associate in Hampton Bays, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's part-time (More than 3 years)

    Pros

    Great for interacting with people and helping the general public

    Cons

    pay and time on the feet


  5. "On Call"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's part-time

    Pros

    Flexible schedule, Decent hours, decent managment.

    Cons

    Same 10 songs played on loop every day. Not great pay or opportunity for advancement.

    Advice to Management

    More communication with staff, more than yearly reviews.


  6. "Experience working in Macy's so far"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Miami, FL
    Current Employee - Sales Associate in Miami, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Macy's (More than 3 years)

    Pros

    Benefits, you can grow in the company

    Cons

    Salary, 9$ per hour is nothing for all the responsibilities and tasks they expect us to do every day

    Advice to Management

    More empathy with your employees


  7. "Opportunities for Growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's full-time (More than a year)

    Pros

    Competitive salary, upward mobility, flexible hours

    Cons

    holiday hours, customer service interaction

  8. "sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    flex schedule and great co workers

    Cons

    low pay and sometimes gets repetetive


  9. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Macy's part-time (Less than a year)

    Pros

    I work as a temp seasonal employee. Good company. Good environment. All employees seem to enjoy their job and have been there for many years.

    Cons

    Some of the long time employees have a problem with the seasonal employees. They should remember there's room for everyone and we're here to help.


  10. "AST Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Yonkers, NY
    Current Employee - Anonymous Employee in Yonkers, NY
    Positive Outlook

    I have been working at Macy's full-time (More than 3 years)

    Pros

    Working with Senior management, and the MTMs

    Cons

    Customers will still say you didn't help them even after you gone above and beyond


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