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Macy's Sales Associate In Macy's Reviews

Updated October 3, 2018
195 reviews

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Sales Associate In Macy's

3.2
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Macy's CEO Jeff Gennette
Jeff Gennette
5 Ratings

Employee Reviews

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Pros
Cons
  • "Work life balance is nonexistent within a salaried position" (in 400 reviews)

  • "Did I mention the forceful pushing of Macy's credit cards" (in 875 reviews)

More Pros and Cons

  1. "Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Macy's Seasonal Sales Associate in Boca Raton, FL
    Current Employee - Macy's Seasonal Sales Associate in Boca Raton, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's full-time (Less than a year)

    Pros

    When i was work at macys all tje co wo r ks was nice to one a others and tjey are fi u n t o work. My supervisor was nice to i would love to work at macys again in boca again are th je one in Boynton beach to

    Cons

    Everyth i ng about it is nice you know

    Advice to Management

    I would love to work there a gain my name is pharajeangeorges it just me. Bit i like macys. I like t he clothes that they sale to you can go to macys snd go to three f loor t hat where the kids clothes are at you should go there and shopping and you can try to work there y would lovevit


  2. "Ladies Shoes Sales Associate (Commission) of Macy - Hourly"

    StarStarStarStarStar
    Former Employee - Ladies Shoes Sales Associate (Commission) of Macy in Santa Clarita, CA
    Former Employee - Ladies Shoes Sales Associate (Commission) of Macy in Santa Clarita, CA

    I worked at Macy's part-time (Less than a year)

    Pros

    The hours were relatively flexible and the coworkers were willing to answer any questions I had. The employee discount was great.

    Cons

    Didn't spend a lot of time training. There was one time where I was asked to come in before opening and was asked to do a task that I had not been trained on. (Scanning the RFID on the shoes that out on display).

  3. "Seasonal Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Macy's Seasonal Sales Associate in Paramus, NJ
    Former Employee - Macy's Seasonal Sales Associate in Paramus, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    Good customer service experience, nice people, flexible system.

    Cons

    Very busy during holiday season, very hectic and sometimes have to stay longer than shift


  4. "Seasonal Ringer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Macy's Seasonal Sales Associate in Arcadia, CA
    Former Employee - Macy's Seasonal Sales Associate in Arcadia, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    Some of the best reasons to work at Macys is because you get ate learn a lot of new things in different areas.

    Cons

    Some of the downsides working at Macys was getting rude customers.

    Advice to Management

    Give more hours.


  5. Helpful (1)

    "You can do better!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Macy's Seasonal Sales Associate in Wheaton, MD
    Former Employee - Macy's Seasonal Sales Associate in Wheaton, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's full-time (Less than a year)

    Pros

    Cash and clothing bonus/discounts, Macy money discounts. If its the season you will get tons of hours.

    Cons

    Lack of strong leadership, minimal to NO growth potential, zero - none team players in the store. Always short on staff and the present staff lack of knowledge (communication, technology, courtesy). Overworked and underpaid. Voice is never heard. Terrible leadership, if you have mediocre skills in management Macy's will hire you. Company NEVER, listens to an associate. They will completely disregards what their customer tells them. Spend less money on CEO, bodyguards, private cars and private jets, train well your managers and shift leaders specifically in People skills, customer service, HR then you wouldn't have to lay off thousands of people every year. Pay your associates more specifically those leading and the good ones, and they will take better care of your customers and your buildings.
    Some of their equipment NEVER works properly an/or are broken. Mold and mildew everywhere, regional management knew about it and did nothing. Store handles very gettish clients because they seem care less for everything. They invested $0 in keeping it safe for customers and associates. Disgusting display of leadership, they should be embarrassed. Customers complained constantly about the smell in fitting rooms and bathrooms, again they did nothing.

    Advice to Management

    Hire more prepared personal when it comes to "operations, managers and house keeping". They are the key to a good shift and getting the ball rolling. So far Macy's is a terrible company, who does not care about it's employees. Your managers are very Discriminatory and NO ONE, NOT EVEN HR does anything about performing such wrong practices. Macy's Allowes hostile work environment and played favorites. Its a very unclean environment in all aspects. Don't expect to get any help from management; it's a disaster! They expect you to know everything without proper training and or explanation's when it come to floor work. Very unfair environment!


  6. "my exsperince"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Macys Sales Associate in Langhorne, PA
    Former Employee - Macys Sales Associate in Langhorne, PA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    easy job, good pay for par time and friendly employees

    Cons

    not flexible, very hard to work with management, and will fire you if you cant work day after you get out of the hospital


  7. "Great discount"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Macys Sales Associate in Miami, FL
    Former Employee - Macys Sales Associate in Miami, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    Discount and interaction with customers, enjoyed getting to know customers, their likes and dislikes, ability to pick up hours and work different departments

    Cons

    Pay compared to time your worked, little to no training, management often not available to help out when extremely busy, no longevity

    Advice to Management

    Best way to manage is to pitch in when needed.

  8. "Macy's Red Star"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Macy's Seasonal Sales Associate in Fort Lauderdale, FL
    Current Employee - Macy's Seasonal Sales Associate in Fort Lauderdale, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's part-time (Less than a year)

    Pros

    Very flexible work schedule. It works with my school schedule since I have school in the daytime and come home at night.

    Cons

    Sometimes the customer's can get a little cranky but working at Macy's tries to eliminate the problem but can't.

    Advice to Management

    Better customer service stations and people willing to help customers at all costs.


  9. "Working at Macy's"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Macy's Seasonal Sales Associate in Houston, TX
    Current Employee - Macy's Seasonal Sales Associate in Houston, TX
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Macy's (Less than a year)

    Pros

    The pay is good. The hours are good.

    Cons

    There is a lot of drama and the management team is a mixed bag a lot of good and a few bad.

    Advice to Management

    Don't let the pay difference get to your head. And you need better people management skills.


  10. "Seasonal Employee: Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Macy's Seasonal Sales Associate in Fort Wayne, IN
    Former Employee - Macy's Seasonal Sales Associate in Fort Wayne, IN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    The discount is good it's an easy job. It's a simple way to make extra cash during the holidays. The dress code is very relaxed (at my store it was).

    Cons

    I worked at Macy's during the holiday season and most of my coworkers were snobs and mean. They didn't associate with me because I was younger, they'd always brag about their years of working there versus mine. Also, I was promised to be hired in by management and then after inventory they cut every seasonal worker without a notice!! Very unprofessional!!!

    Advice to Management

    If you're going to let someone go without reason, give them a proper notice and don't lie about them getting hired in!!