Macy's Reviews | Glassdoor

Macy's Reviews

Updated October 20, 2017
2,569 reviews

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Macy's CEO Jeff Gennette
Jeff Gennette
61 Ratings

2,569 Employee Reviews

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  1. "Archaic and Political with Stagnant Upper Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Site Merchandiser in San Francisco, CA
    Current Employee - Site Merchandiser in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Macy's full-time (More than 3 years)

    Pros

    Great work life balance

    Cons

    Very political. Hard to get things accomplished because company is so big and so many people have to be involved in every decision.

    Advice to Management

    Recognize how hard employees work and don’t play favorites.


  2. "Holiday Helper"

    StarStarStarStarStar
    Former Employee - Seasonal Sales Associate
    Former Employee - Seasonal Sales Associate
    No opinion of CEO

    I worked at Macy's part-time

    Pros

    Could chose a shift. Discount on merchandise. Great people to work with.

    Cons

    Tough to get in enough hours. Not much guidance, especially during the holiday season.

    Advice to Management

    Have a liaison that checks in with the Holiday helpers more to make sure they are supported.

  3. "Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's full-time

    Pros

    Friendly coworkers , nice breaks and lunches

    Cons

    Low pay, hard to advance


  4. "It was the best of times, it was the worst of times."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Supervisor in Newark, DE
    Former Employee - Sales Supervisor in Newark, DE
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than 3 years)

    Pros

    fun and fast paced, loyal veterans, for the most part employee friendly

    Cons

    doesn't hire enough employees to efficiently manage workload, overworked, low salaries, low raises, too much corporate oversight, no work/life balance, 9 hour mandatory shifts.


  5. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Macy's part-time

    Pros

    Employee friendly. Flexible work hours!

    Cons

    After few weeks, they give less number of hours become


  6. "Loss Prevention - Stay Away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's part-time

    Pros

    Steep employee discounts, extra hours around holidays

    Cons

    Mindless work, new people treated like peasants.

    Advice to Management

    Work with your subordinates better


  7. "They need to find themselves"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Supervisor in Dearborn, MI
    Former Employee - Sales Supervisor in Dearborn, MI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's (Less than a year)

    Pros

    The associates were great to work with

    Cons

    Management was not a good team

    Advice to Management

    Be more proactive and engaged with associates

  8. "never again"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Macy's full-time

    Pros

    good benefits for executives only

    Cons

    load of work without any help

    Advice to Management

    hire more help


  9. "Scheduling nightmare"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fitting Room Associate in Brea, CA
    Current Employee - Fitting Room Associate in Brea, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's part-time (More than a year)

    Pros

    -Great coworkers
    -Supportive environment
    -Usually left to preform work according to how you see best

    Cons

    -Scheduling disaster! Currently my department is running off a piece of paper with changes made in pen instead of the online schedule. We sometimes don't know our schedule for one day until the day before.

    -Zero flexibility. If you're a student or have children, don't expect them to be accommodating.

    -Weekends are always completely open availability.

    -Often workers are given the online schedule, then last minute given an altered paper schedule with increased hours some can't work because of previous commitments made based on the online schedule.

    -Safety hazards in this location (malfunctioning elevator/escalator) are not being addressed.

    Advice to Management

    Do not jerk your workers around with the scheduling. Give one schedule and stick with it.
    Ask workers if they want extended hours instead of forcing the hours on them.
    Fix the safety issues in the store.
    Encourage cross department unity.
    Be understanding of employee commitments outside work and of their needs.


  10. "Horrible experience working there. Employees are not paid well enough for the work they do. Horrible management"

    StarStarStarStarStar
    Former Employee - Sales Associate in Seattle, WA
    Former Employee - Sales Associate in Seattle, WA

    Pros

    Met new people. Good for the first time job. Better than not having a job. If you are new and don’t have any skills you can start here.

    Cons

    Long hours standing on your feet. Unpredictable schedules. Most managers do care about the employees. Just care about the numbers. It used to be union but did not do much for the employees. Overall bad experience working there.


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