Macy's Reviews | Glassdoor

Macy's Reviews

Updated June 26, 2017
1,455 reviews

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5.0
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Macy's CEO Jeff Gennette
Jeff Gennette
53 Ratings

1,455 Employee Reviews

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More Pros and Cons

  1. Featured Review

    Helpful (13)

    "Fantastic Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Houston, TX
    Current Employee - Sales Manager in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's full-time (More than a year)

    Pros

    Macy's is RICH with tradition and heritage which makes you feel very proud to be a member of an American Icon. Macy's has a lot of power and weight in the industry which makes it fun to do your job. Macy's understands how important it is to truly focus on the customer and make "Magic" with everything you do. It isn't all about numbers, its about positive customer experiences which ultimately lead to results.

    Cons

    Like any huge company, there are redundancies with jobs, which makes it difficult to get an answer to a problem or question. Although Macy's tries to move faster, due to the companies size, we often miss business opportunities that smaller competitors act quicker on. Macy's size and power is its greatest strength but also its greatest weakness.

    Advice to Management

    Macy's is a truly fun company to work for however Macy's executives (not all) have difficulty embracing change, especially tenured members, making it difficult to innovate.


  2. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Lexington-Fayette, KY
    Current Employee - Sales Associate in Lexington-Fayette, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's (More than a year)

    Pros

    Employee Discount, flexible schedule, paid holidays and starting pay. Good place to work.

    Cons

    Sometimes short staffed, must meet credit goals and sales goals

    Advice to Management

    Great place

  3. "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Sterling Heights, MI
    Former Employee - Sales in Sterling Heights, MI
    Recommends
    Positive Outlook

    I worked at Macy's part-time

    Pros

    The pros to working at Macy's it was a Good working environment.

    Cons

    There were no cons to working at Macy's.


  4. "Great Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Supervisor in Newport News, VA
    Former Employee - Sales Supervisor in Newport News, VA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than a year)

    Pros

    Employee discount and good leadership.

    Cons

    Working weekends and holidays and late nights.


  5. "Great team environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Then Support Associate in Coeur d'Alene, ID
    Former Employee - Sales Then Support Associate in Coeur d'Alene, ID
    Recommends
    Positive Outlook

    I worked at Macy's full-time (More than 5 years)

    Pros

    Great management at the store I worked at. The store manager was heavily involved in the store and her employees, took the time to know them. Admin team and managers really helped you if you wanted to grow in the company or learn new things. I couldn't say enough how important working here was for my career.

    Cons

    Retail is hard anywhere. A great team helps.

    Advice to Management

    Keep up the great work ladies, the work you do does not go unappreciated.


  6. "Great company"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Macy's part-time (More than a year)

    Pros

    Good to work there. Good environment

    Cons

    I would like to go full time (40hours)


  7. "Macy's Bridal Dept."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Wedding Consultant in Danbury, CT
    Current Employee - Wedding Consultant in Danbury, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's part-time (More than a year)

    Pros

    Great coworkers and managers. I love helping couples through this fun, but stressful time!

    Cons

    I'm only part time right now

    Advice to Management

    Nothing

  8. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Search Marketing Manager in San Francisco, CA
    Former Employee - Search Marketing Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's full-time (More than 3 years)

    Pros

    Amazing group of people, I have made many friends there

    Cons

    Bureaucracy

    Advice to Management

    Do better job at keeping great employees, pay attention


  9. "Great first job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Temecula, CA
    Former Employee - Sales Associate in Temecula, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    Flexibility, co-workers, fun environment to work, employee discount

    Cons

    Late closing shifts during the holidays

    Advice to Management

    N/A


  10. Helpful (1)

    "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Chandler, AZ
    Former Employee - Sales Associate in Chandler, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    Good working team members, management was easy to work with and be able to speak with about schedule, hours, pay.

    Cons

    I would have like a raise when I was hired to go from seasonal to permanent.
    Full time for Macy's is 28 hours, needed more hours.

    Advice to Management

    If hiring full time, let your employees know that full time is not meant as 40 hours.


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