Macy's Reviews | Glassdoor

Macy's Reviews

Updated June 25, 2017
13,169 reviews

Filter

Filter

Full-time Part-time

3.1
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Macy's CEO Jeff Gennette
Jeff Gennette
203 Ratings

13,169 Employee Reviews

Sort: Popular Rating Date

Pros
Cons
More Pros and Cons

  1. Featured Review

    Helpful (12)

    "Fantastic Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Houston, TX
    Current Employee - Sales Manager in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's full-time (More than a year)

    Pros

    Macy's is RICH with tradition and heritage which makes you feel very proud to be a member of an American Icon. Macy's has a lot of power and weight in the industry which makes it fun to do your job. Macy's understands how important it is to truly focus on the customer and make "Magic" with everything you do. It isn't all about numbers, its about positive customer experiences which ultimately lead to results.

    Cons

    Like any huge company, there are redundancies with jobs, which makes it difficult to get an answer to a problem or question. Although Macy's tries to move faster, due to the companies size, we often miss business opportunities that smaller competitors act quicker on. Macy's size and power is its greatest strength but also its greatest weakness.

    Advice to Management

    Macy's is a truly fun company to work for however Macy's executives (not all) have difficulty embracing change, especially tenured members, making it difficult to innovate.


  2. "Semi Awesome"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Retail Sales Associate in Canoga Park, CA
    Current Employee - Retail Sales Associate in Canoga Park, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Macy's part-time (More than a year)

    Pros

    I love how understanding the management can be. The pay is good now too since minimum wage went up.

    Cons

    There is always a lack of associates which makes it very busy. It is very busy and customers are constantly complaining.

    Advice to Management

    Hire more people because it will lead to happy customers.


  3. "Great Part-Time place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Macy's full-time (More than 10 years)

    Pros

    20% employee discount (on Macy's card). Flexible scheduling for sales associates.

    Cons

    It's retail. Customers want the sun and moon and only want to pay what they think the materials cost. It doesn't work that way. And then they demand to speak with a manager when you don't give them what they think they're entitled to.

    Advice to Management

    Be consistent. If you constantly "bend" the rules for every customer, the rules don't mean anything. Why have a return policy if you don't enforce it for the obnoxious customers but you do for the polite ones? That's why we shop elsewhere.


  4. "Meh"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Macy's part-time

    Pros

    Great discounts, fun coworkers sometimes

    Cons

    Limited mobility within department, a lot of turnover, not very flexible with scheduling around student finals.


  5. "Awesome Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's full-time

    Pros

    Had a great work environment. Was not very stressful.

    Cons

    Sometimes customers were rude and unforgiving.

    Advice to Management

    Take more action to lead attendants through difficult situations with customers.


  6. "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Sterling Heights, MI
    Former Employee - Sales in Sterling Heights, MI
    Recommends
    Positive Outlook

    I worked at Macy's part-time

    Pros

    The pros to working at Macy's it was a Good working environment.

    Cons

    There were no cons to working at Macy's.


  7. "Horrible Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Brooklyn, NY
    Former Employee - Sales Associate in Brooklyn, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    The online system is good for maintaining work hours and picking up shift

    Cons

    The managers have favorite and if your not one of the favorite, they will make you do all the work , harass you and treat you like garage. they don't want you to have a personal life or go to school.

    Advice to Management

    do you job and stop trying to make a social life at work


  8. "Store Management EDP/Sales Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager
    Former Employee - Sales Manager
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Macy's full-time (More than 3 years)

    Pros

    Initial great training process
    Pairing with excellent mentor
    Progression initially with company was great
    Corporate environment, multiple areas of support

    Cons

    Was a younger manager in a more mature team, co-managers didn't necessarily respect younger managers at times
    Work life balance = none. 6 day work weeks during the holiday period
    With team members constantly calling out and the such high turnover, managers were required to cover the floor or come in during their days off to cover
    Expectation is to work over time every week

    Advice to Management

    For the amount of pressure to push product/goals, can overwork team members. Pay is average/below average for work at times expected.


  9. "Good Starting place for career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Barbara, CA
    Current Employee - Anonymous Employee in Santa Barbara, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's full-time (More than 5 years)

    Pros

    Good work/life balance. You can set or adjust your schedule if you need time off.

    Cons

    Days off are random and usually not together if you are fulltime.


  10. "Great Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Supervisor in Newport News, VA
    Former Employee - Sales Supervisor in Newport News, VA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than a year)

    Pros

    Employee discount and good leadership.

    Cons

    Working weekends and holidays and late nights.


Showing 13,169 of 13,438 reviews
Reset Filters