Macy's Reviews | Glassdoor

Macy's Reviews

Updated July 20, 2017
13,341 reviews

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13,341 Employee Reviews

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Pros
Cons
  • Work life Balance cab be a challenge at times (in 327 reviews)

  • I didn't feel morally right trying to convince people to open up credit cards when I could tell that it wasn't a good decision for them (in 795 reviews)

More Pros and Cons

  1. Helpful (1)

    "Dying a Slow and Painful Death"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Macy's full-time (More than 10 years)

    Pros

    I have worked for as an executive Macy's for over 20 years and had a great career with the company and advanced up through the ranks. The company was once a leader in the retail industry however the changes impacting the industry are having a devastating impact on the business and corporate culture.
    There are a lot of good people at Macy's who truly care about the company and earnestly want to see it succeed.

    Cons

    Brick and mortar retail is in a death spiral and unfortunately Macy's is on the path to extinction. For each of the past 6-7 years, the company has consolidated or eliminated positions. Every January, the company announces structural changes and eliminates jobs. Everyone holds their breathe every January because they don't know whether or not they will have a job.
    It's very sad to see this once great company in decline. The company is shifting resources from physical stores to .com, so stores are understaffed and capital expenditures have been slashed, so the stores are beginning to look very tired. There is no compelling reason to come into a Macy's store to shop.


  2. "good place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mason, OH
    Current Employee - Anonymous Employee in Mason, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Macy's full-time (Less than a year)

    Pros

    benefits are ok, pay is descent, flexible hours

    Cons

    managment could be better organized

  3. "Awesome place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Rug Specialist in Dublin, OH
    Former Employee - Rug Specialist in Dublin, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's full-time (Less than a year)

    Pros

    Everyone is very nice like family members.

    Cons

    No cons, everything is perfect no need to change anything

    Advice to Management

    Be same


  4. "..Kinda Awful - wouldn't recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Seattle, WA
    Former Employee - Retail Sales Associate in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's part-time (More than 5 years)

    Pros

    Weekly Pay

    Detailed and comprehensive Healthcare Package

    Can easily give away/trade/pickup shifts if needed

    Point System Attendance

    Cons

    If you're not part of the Macy's "clique", you're not one of them (This is both Management and staff)

    Point System Attendance (so if you're genuinely sick more than two separate times in a month, 2 days each = 4pts.) Once you reach 0 you're no more

    Good luck getting ACTUAL help from your co-workers, computer based training than off to the races! Wtf is that. . If you ask more than one question towards your actual co-workers you get looked at weirdly - how are you supposed to learn otherwise??

    People are snarky and quick to gossip and pass miscellaneous judgement, versus obtaining the truth through proper methods *getting that info from the person directly*(NOT ALL Macys is like this, keep in mind)

    Place can get really messy at times and brings down morale..

    Advice to Management

    Stop feeding into the drama of the workplace (Internal or external)... Its never really healthy to gossip and we can hear you do it, walls aren't THAT thick.. This isn't highschool

    Improve customer service experience

    If the place looks noticeably messy and we have people to help out with that, than give them more hours. . Not Less..?! Because when you put that pressure on the sales associate - we lose out in helping the customers and actually doing our jobs


  5. "HR Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Manager in Portland, TN
    Former Employee - Human Resources Manager in Portland, TN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than a year)

    Pros

    The people on the floor make this company! I loved working with each and everyone of them. They made me want to come into work and make a difference for them each and everyday

    Cons

    HR leadership team and Management puts on a good front of getting along. There is a lot of back stabbing, lying and gossip. No one trust anyone, all at the expense of the employees which is so sad.

    Advice to Management

    Go back to the hotel business, where you came from


  6. "Decent Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Quality Engineer in San Francisco, CA
    Current Employee - Senior Quality Engineer in San Francisco, CA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Macy's full-time (More than 3 years)

    Pros

    Good work life balance.
    Not much more I can say about pros

    Cons

    Bad pay.
    There are no stock options.

    Advice to Management

    Increase pay and learning opportunities


  7. "Merchandise support"

    StarStarStarStarStar
    Former Employee - Merchandiser in New York, NY
    Former Employee - Merchandiser in New York, NY

    I worked at Macy's part-time (More than a year)

    Pros

    Loved working with co-workers and customers

    Cons

    Difficult to recover department after customers disorganize

  8. "Create company to work at!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Mission Viejo, CA
    Former Employee - Sales Associate in Mission Viejo, CA
    Recommends
    Approves of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    Great team to work with

    Cons

    Competitive with co-workers for commission on sales


  9. "I love it!"

    StarStarStarStarStar
    Current Employee - Asset Protection Detective in Corpus Christi, TX
    Current Employee - Asset Protection Detective in Corpus Christi, TX
    Approves of CEO

    Pros

    The overall environment is good and joyful. Everyone is easy to get along. The managers are all nice and professional.

    Cons

    No cons, so far I like everything about this place. I enjoy going to work everyday. I thought the hours were going to be hard to get use to, but the time flies when I'm at work.

    Advice to Management

    Great management


  10. "Finance Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Director in New York, NY
    Former Employee - Associate Director in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's full-time (More than 3 years)

    Pros

    The people, very friendly and easy to work with at all levels. 20% discount is okay.

    Cons

    Sr. Management doesn't know what they're doing, and priorities come and go like the wind. Years of layoffs and frozen increases has left most people frustrated and wanting to leave.

    Advice to Management

    Retail and merchandising are NEVER going to be the same. Come up with a vision for the company and stick to it. Reprioritize rolls away from merchants at HQ towards Store Ops and Store Visual; make visiting the store fun.


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