Macy's Reviews in Riverside, CA | Glassdoor

Macy's Riverside Reviews

Updated October 24, 2018
13 reviews

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Riverside, CA

2.9
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Macy's CEO Jeff Gennette
Jeff Gennette
1 Rating

13 Employee Reviews

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  1. "Macy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Woman Mens Home Chirlden Bedding Womans Doc Macy's West in Riverside, CA
    Former Employee - Sales Woman Mens Home Chirlden Bedding Womans Doc Macy's West in Riverside, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's (More than 8 years)

    Pros

    Good Pay Good Hours Room to clime the Latter if you are Good Enough I was offered the MTM Program and Might have bin placed in The Home store, Men's OR Doc I just need An out But Never Regret and Time at the Two Macy's Here in the Western Region of Southern California Truly your Former Employee 103240

    Cons

    Not a Lot of Help on the Days when slammed and Rude Holiday Help with sayings YOU'S NEXT lol

    Advice to Management

    Back Ground Check all Holiday Help ASAP Thy suck


  2. "lots of hours during holidays"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recovery Associate in Riverside, CA
    Current Employee - Recovery Associate in Riverside, CA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Macy's part-time (More than a year)

    Pros

    lots of hours during the holidays

    Cons

    makes you work weekends and hours by week outside the holidays

  3. Helpful (1)

    "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Riverside, CA
    Former Employee - Retail Sales Associate in Riverside, CA
    Doesn't Recommend
    Negative Outlook

    I worked at Macy's part-time

    Pros

    Discounts were good on makeup

    Cons

    Worst place to work. Not enough coverage and therefore 1 sales associate is left covering a whole department. Sometimes the line gets so long that you get stuck at the register for hours and since you're the only one there you don't have time to do other things (such as clean the fitting room, work on go backs, take your break) and customers end up complaining. There is literally nothing you can do. For the amount you have to do and put up with, you definitely don't get paid enough.

    Advice to Management

    Stop ignoring the fact that you know you need more coverage. One sales associate per department is not enough. Especially when there's call outs


  4. "Sales"

    StarStarStarStarStar
    Former Employee - Sales Associate in Riverside, CA
    Former Employee - Sales Associate in Riverside, CA

    I worked at Macy's (Less than a year)

    Pros

    Good way to start retail experience

    Cons

    There is a lot of favoritism

    Advice to Management

    Be more appriacte of your workers and there great work


  5. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Cashier & Sales Associate in Riverside, CA
    Former Employee - Retail Cashier & Sales Associate in Riverside, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    I really enjoyed working at Macy's but then again I was in one of the BEST departments to work in. Which was Handbags, Jewelry & Accessories. Then I got promoted into Fine jewelry which was okay too.
    Pros would be the flexibility, commissioned for opening credits, and cash cash outs. Room to grow. Great discounts and fun environment. Got to dress in cute clothes as the dress code was just "dressy in dark clothes"

    Cons

    Employees would come and go so we had to train pretty frequently. Learning the keys in handbags and in jewelry. Sizing watches and rings which sometimes would be fun. Reaching goals for sales or credits. And it was really extra busy around the holidays to the point where you dread going in for a shift.

    Advice to Management

    I was firtunate to not have any issues with my store management when I was employed there. Can't say much.


  6. Helpful (1)

    "Meh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Riverside, CA
    Current Employee - Retail Sales Associate in Riverside, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Everyday is different and the customers are always keeping me on my toes.

    Cons

    Too many managers with conflicting viewpoints

    Advice to Management

    If it's not broke don't fix it.


  7. Helpful (1)

    "Too many workers not enough hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member in Riverside, CA
    Current Employee - Crew Member in Riverside, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Friendly Co workers and they are very flexible! Will work around your schedule. Meals are half off for employees !

    Cons

    Really stressful especially when managers are yelling at everyone . Too many workers are being hired and the rest of the employers are getting their hours cut in half. getting 2-3 hours a day and only 9-10 hours a week.

    Advice to Management

    Hire managers that are good under preassure, stop hiring so many people!

  8. "Seasonal Sales"

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Sales Associate in Riverside, CA
    Former Employee - Sales Associate in Riverside, CA

    I worked at Macy's part-time

    Pros

    Very fast to get an interview

    Cons

    You could still go through the whole interview but in the end you won't get the job. Waste of time.


  9. "GREAT!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Riverside, CA
    Current Employee - Sales Associate in Riverside, CA
    Recommends
    Positive Outlook

    I have been working at Macy's part-time (More than 3 years)

    Pros

    Awesome team, enjoyed the discount, had fun working there.

    Cons

    Have a sales Quote to meet


  10. Helpful (1)

    "My experience at Macy's was great."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Riverside, CA
    Former Employee - Retail Sales Associate in Riverside, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    it was a fun job with nice and helpful people. The work and processes were easy to understand. Working as a sales associate for Macy's is a great way to learn and build customer service experience.

    Cons

    There was some poor organization by management. Although many of the managers have great credentials for their experience, I am almost certain that only a few, if any, have read a book on strategic management.

    Advice to Management

    More thought into lower level management.


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