Macy's Reviews in Sacramento, CA | Glassdoor

Macy's Sacramento Reviews

Updated October 4, 2018
100 reviews

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Sacramento, CA Area

3.2
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Macy's CEO Jeff Gennette
Jeff Gennette
10 Ratings

100 Employee Reviews

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Pros
Cons
  • "Work life balance is nonexistent within a salaried position" (in 400 reviews)

  • "Did I mention the forceful pushing of Macy's credit cards" (in 875 reviews)

More Pros and Cons

  1. "Sales associate"

    StarStarStarStarStar
    Current Employee - Sales Associate in Sacramento, CA
    Current Employee - Sales Associate in Sacramento, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's full-time (More than a year)

    Pros

    Flexible hours, friendly atmosphere

    Cons

    Pay, Management communication with employees, open Thanksgiving Day


  2. "Great part-time job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Sacramento, CA
    Current Employee - Retail Sales Associate in Sacramento, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's part-time (More than 5 years)

    Pros

    Good part-time benefits( dental & vision ), you can opt in for others at a very reduced cost, life insurance, disability. 401K with employer match. Paid holidays after 1 year + time & a half. You accrue other paid holidays for the number of hours you work. Flexible schedule to a point you can trade and advertise shifts but you have to be in a department withe enough employees to make that possible. I work in a department with very few employees , so its almost impossible to change schedule. Its minimum wage but you add in the benefits & if you happen to make it into a commission department, you can make $15-$17 an hour.

    Cons

    For the most part the only break you get is for lunch, no 15 minute breaks. So its hard on the feet & back. There is very little if no opportunity for advancement,managers are chosen by popularity rather than by experience & skills. Its a little like a sorority house with the cute & popular girls getting all the perks.
    Customers can be very rude & demanding & if they don't get their way they scream for a manager & managers always cave & NEVER support the associate. So as an associate when the customer volume escalates we have learned just give them what they ask for because management is going to give it to them anyway & on top of it reward their bad behavior with a $25 gift card.

    Advice to Management

    Not everyone is a barbie & skill & experience come in many packages. Support your associates, nothing makes you feel lower than low than when you say no to a customer & a manager comes along and says yes. We can enjoy being an employee without all the ra-ra and songs & rallies . Don't make morning rallies mandatory. Improve communication about changes, promos and discounts .

  3. "Recovery Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recovery Supervisor in Citrus Heights, CA
    Former Employee - Recovery Supervisor in Citrus Heights, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    Macy's is a family known company, been around for many years,and trusted by many nation wide

    Cons

    More hrs. a week, better pay


  4. "mscys"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Sacramento, CA
    Former Employee - Sales Associate in Sacramento, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's part-time (More than 3 years)

    Pros

    almost free dress. Paid weekly

    Cons

    big turnover with managers, favoritism

    Advice to Management

    no favoritism towards employees, better recognition of accomplishments


  5. "An ok place to work for your first job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Roseville, CA
    Former Employee - Anonymous Employee in Roseville, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's (More than 3 years)

    Pros

    getting to know people. Having good co-wokers.

    Cons

    Pay is no good at all. No chance of improvement. Management is only sometimes helpful.

    Advice to Management

    give better raises.


  6. Helpful (1)

    "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Sacramento, CA
    Former Employee - Sales Associate in Sacramento, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    Co-workers were great, they made the job bearable.

    Cons

    horrible pay. Would not follow through on incentives. SO many call outs = long hours (always asked to stay over) . Rude/entitled customers. Understaffed. I could go on and on

    Advice to Management

    Pay raise. Hire more people, the bottom line is if you don't have enough people working, employees will keep on quitting. No one wants to work long hours with rude customers and no help.


  7. "Beauty Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Beauty Advisor in Citrus Heights, CA
    Former Employee - Beauty Advisor in Citrus Heights, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    Good employee discount and sales.

    Cons

    Demoralizing corporate culture, too much pressure to open credit accounts.

    Advice to Management

    Customers return to a store because of value, quality of merchandise and customer service - not because they have a credit card with the store. Stop emphasizing this so much.

  8. "Packer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Warehouse Worker in Sacramento, CA
    Former Employee - Warehouse Worker in Sacramento, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's (Less than a year)

    Pros

    I love warehouse I like too pick I love pricing I have over 20+yrs in warehouse I also worked at Amazon

    Cons

    I loved everything about my job.

    Advice to Management

    Keep up the good work.


  9. "Working in the Dress Department."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dress Sales Associate in Roseville, CA
    Former Employee - Dress Sales Associate in Roseville, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's full-time (Less than a year)

    Pros

    I loved working here! Friendly staff and management, customers were mostly pleasant and happy. Great starting pay and benefits.

    Cons

    I have no cons to state.


  10. "Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Roseville, CA
    Current Employee - Anonymous Employee in Roseville, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's full-time (More than 5 years)

    Pros

    Online scheduling works allows one to swap, advertise or have someone cover a shift unable to work. No need to talk to a manager. Works great for people with school aged kids.

    Cons

    Retail equals working on holidays but again Insight allows one to manage their own schedule.

    Advice to Management

    Stay engaged, listen and act quickly.


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