Macy's Saint Louis Reviews

Updated Jun 6, 2020

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4.0
51%
Recommend to a Friend
48%
Approve of CEO
Macy's CEO Jeff Gennette
Jeff Gennette
7 Ratings
  1. "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Environment Lead in Saint Louis, MO
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Macy's full-time for more than 3 years

    Pros

    Willing to work with a schedule, fun work environment, good work colleagues and managers, Happy with the work corporate does for the community.

    Cons

    pay rate, crazy holiday hours, lack of floor coverage

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  2. "Commissioned Sales Associate"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Saint Louis, MO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's full-time for more than 10 years

    Pros

    Employee Discount, Fellow coworkers, 401K match

    Cons

    Retail Hours Variable pay as a commissioned person

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  3. "Good place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Associate in Saint Louis, MO
    Recommends
    Approves of CEO

    I have been working at Macy's part-time for more than 5 years

    Pros

    The best part of working at Macy's is the friendships you make with your fellow associates.

    Cons

    Sometimes decisions seem to be made by people who have never spent any time on the floor.

  4. "Cashier"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Representative in Saint Louis, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's full-time for more than 3 years

    Pros

    Discount are cool and credit cards are offered

    Cons

    Very low pay and management can be better

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  5. "Macy’s"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in Saint Louis, MO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Macy's full-time for more than a year

    Pros

    The starting pay is pretty good

    Cons

    Have to work on weekends and holidays

  6. "Good for a Part Time Job"

    3.0
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Women Shoes Sales Associate in Saint Louis, MO
    Neutral Outlook
    Disapproves of CEO

    I have been working at Macy's part-time for more than 8 years

    Pros

    Excellent employee web site gives the employee great control over finding information and scheduling. Most all items (except electronics) eligible for 20% employee discounts on top of sale prices and other Macy's 'coupons'. Non biased hiring and a diverse group of employees.

    Cons

    Hi turnover in management and PT staff. Short staffed in all departments so difficult to provide outstanding customer service. Systems, training, communication, and staff development is poor if you are considering this for a career. Housekeeping, maintenance, and facilities are inconsistent and show favoritism or bias depending on location.

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  7. "Part-timer"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Salesperson in Saint Louis, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's part-time for more than 3 years

    Pros

    Good discount and nice co-workers.

    Cons

    Little respect for availability at times.

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  8. "If I could give them no stars, I would because support associates are the most disrespected employees at Macy's."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Support Associate in Saint Louis, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's full-time for less than a year

    Pros

    No pros at all. There's nothing good about working here. Trust me, you'll dodge a bullet by not working here.

    Cons

    There's so many cons. I don't recommend working here if you want to keep your sanity.

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  9. "Priorities are messed up"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in Saint Louis, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Macy's part-time for less than a year

    Pros

    West County store is close to home. Most of the employees are very pleasant. Casual clothes to wear at work, along with comfy shoes.

    Cons

    There is no structure, communication, or culture. The local stores also do not have professional HR representatives. You are supposed to contact HR through the website via phone, chat or email inquiry. When you have a healthy culture, EVERYTHING ELSE falls into place with success. Look at all of the top workplaces/employers of choice companies across the U.S, and you will see that the ratings/feedback always mention culture. Healthy culture = staying under budget, surpassing revenue goal, having a strategic plan and following through on goals, low turnover, and happy, loyal and dedicated employees who would do anything for the company, etc. I was hired on as a seasonal employee and later invited to stay on part-time as a flex employee. A flex employee picks up shifts at their convenience and has no set schedule, any guarantee of hours, nor PTO. Just what I wanted...flexibility. Depending upon my other job and my home life, I work anywhere from 18-25 hours, always work weekends and even come in last minute if asked to fill in and it works for my schedule. Albeit there is never a guarantee of hours, I've never had a problem picking up shifts or having 18-25 hours. There are always people needing their shifts filled or extra shifts assigned during busy times (i.e. prom season). Immediately upon the second-floor manager quitting, I noticed there were shifts assigned to me for the next couple of weeks out. Shifts that I didn't select ("pick up") on my own. Shifts that didn't work with my schedule. There was no communication to me about this. Just a surprise on my schedule. And nobody that I asked seemed to know why this change took place and told me to speak to a lady in the office, not a professionally trained HR department. *Note, although the shifts selected for me didn't work out for my schedule, the number of hours totaled my weekly average and was comparable (20 hours). I went to the lady in the office and spoke to said lady wherein she informed me that my flex position was eliminated and was turned into a permanent part-time position. Again, no communication to me, I just find out about this by looking at my schedule and asking around. I told this gal that my flex hours were basically the same amount of hours as the part-time position and inquired how a flex position all of a sudden just goes away. So the company can afford a part-time position at 18-25 hours but they can't afford a flex position with 18-25 hours? This makes zero sense and is not a good business practice. *Note, it would technically be cheaper to keep me as a flex employee because flex employees are not "guaranteed" hours, nor do they qualify for PTO. But now as a part-time employee, they have to guarantee me hours and pay for me PTO when I qualify. Makes zero sense. I told said lady that I was not able to work the shifts assigned to me and that I've always picked up shifts on my own. I asked her what I'm supposed to do. She told me I could quit, work the schedule given to me and or talk to an interim (not really) manager since the second-floor manager quit. Say what? You want me to quit over a schedule? Macy's wants to lose a hardworking employee who has a work ethic? Unbelievable. The lady went on to say, well if you didn't want to quit you could wait for a flex position to open back up "which could be tomorrow or in a week, you just never know." WHAT? So my flex position of 5-6 months abruptly disappears (averaged 18-25 hours but not guaranteed) and is turned into a part-time position (guaranteed 18-25 hours with PTO), so I should quit if the schedule doesn't work for me BUT we may have a flex position opening back up. This is so messed up. Very sad.

  10. "Excellent"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Asset Protection Detective in Saint Louis, MO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's full-time for more than a year

    Pros

    Excelling, place for growth from within

    Cons

    Nothing much to say con wise

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