Macy's Sales Associate Reviews | Glassdoor

Macy's Sales Associate Reviews

Updated February 16, 2019
4,623 reviews

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Sales Associate

3.0
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Approve of CEO
Macy's CEO Jeff Gennette
Jeff Gennette
283 Ratings

Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Macy's Seasonal Sales Associate in Boca Raton, FL
    Current Employee - Macy's Seasonal Sales Associate in Boca Raton, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's full-time (Less than a year)

    Pros

    When i was work at macys all tje co wo r ks was nice to one a others and tjey are fi u n t o work. My supervisor was nice to i would love to work at macys again in boca again are th je one in Boynton beach to

    Cons

    Everyth i ng about it is nice you know

    Advice to Management

    I would love to work there a gain my name is pharajeangeorges it just me. Bit i like macys. I like t he clothes that they sale to you can go to macys snd go to three f loor t hat where the kids clothes are at you should go there and shopping and you can try to work there y would lovevit


  2. "Sales were not for me"

    StarStarStarStarStar
    Former Employee - Sales Associate in Newport Beach, CA
    Former Employee - Sales Associate in Newport Beach, CA

    I worked at Macy's part-time (Less than a year)

    Pros

    -Down time (unless there were a lot of go-backs)
    -Gained a lot of patience to deal with customers.

    Cons

    -My co-workers were very competitive, which made it challenging for some of us to reach our daily sales goal.
    -Not much support from management.

  3. "Macys cosmetic/perfume department"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Newark, NJ
    Former Employee - Sales Associate in Newark, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    big company good commission nice people to work with

    Cons

    pay is not great, long hard hours

    Advice to Management

    listen to the floor ppl


  4. "Definitely try it out."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Newark, CA
    Current Employee - Sales Associate in Newark, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Macy's part-time (More than a year)

    Pros

    Good benefits, clean environment, nice people

    Cons

    Some of my coworkers sucked


  5. "Aggressive Coworkers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Hurst, TX
    Former Employee - Sales Associate/Cashier in Hurst, TX
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Macy's full-time (Less than a year)

    Pros

    I liked the 20% employee discount, I could always find good deals. And I really liked the store manager as well, she seemed to be the only one that cared.

    Cons

    The associates that have been working there 10+ years tend to be extremely rude to newcomers. It's like someone is going to steal their territory and they will really fight for it, aka they will make your life impossible there. Did I mention that I am talking about positions that are not even commission. They will even teach you to do things wrong on purpose.

    The associates are overloaded with work for that super low hourly pay. The fitting rooms are always a mess.

    Advice to Management

    Listen to the associates and try to hear their ideas and suggestions, because they are the ones who are in contact every day with customers. Find a system to make the fitting rooms more organized, don't throw all the weight into the sales person's shoulders, they can only do so much at a time.


  6. "Decent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Arlington, VA
    Former Employee - Sales Associate/Cashier in Arlington, VA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    -Good Pay
    - Flexible Hours
    - Nice employees

    Cons

    - May not get ideal shifts


  7. "Enjoyed Working There"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Former Employee - Sales Associate in Miami, FL
    Former Employee - Sales Associate in Miami, FL

    I worked at Macy's part-time (More than 5 years)

    Pros

    Flexible hours
    Commissions (extra money coming in)
    Recognition

    Cons

    Lack of hours
    Having to persuade customers to participate in different programs and promotions

  8. "good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Macy's part-time

    Pros

    flexibility in making somewhat of your own schedule

    Cons

    work environment and the pay

    Advice to Management

    be more concerned with conflict between employees


  9. "Good Job - Introverts Beware"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Miami, FL
    Former Employee - Sales Associate in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's full-time (Less than a year)

    Pros

    My time at Macy's was fine. The pay was about $9/hr plus a commission component. It averaged to about $12-$13/hr. This was only for work before I went off to school, but the management is there to help you. Push the store credit cards, and you'll be recognized endlessly just like how I was.

    Cons

    The type of customers that enter range from affluent all the way to trying to save pennies on the dollar if they can. These are things however that you simply cannot control.


  10. "Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Newark, CA
    Former Employee - Sales Associate in Newark, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Macy's part-time (More than 8 years)

    Pros

    Co-workers are fun
    Schedule is easy to work around

    Cons

    Pay
    Benefits aren’t great