Macy's Sales Associate Reviews

Updated Jun 17, 2021

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Found 6,294 of over 23K reviews

3.3
52%
Recommend to a Friend
61%
Approve of CEO
Macy's CEO Jeff Gennette
Jeff Gennette
693 Ratings

Ratings by Demographics

This rating reflects the overall rating of Macy's and is not affected by filters.

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  1. 5.0
    Former Employee, more than 10 years

    Awesome company

    Apr 14, 2021 - Sales Associate in Pasadena, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Awesome company to work for

    Cons

    No cons no cons well maybe longer breaks for full-time employees

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  2. 4.0
    Current Employee

    Great group poor benefits

    May 27, 2021 - Sales Associate in Laud, IN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -Fantastic staff and great management team -Great customers -Fantastic support team and facilities -Managers are invested in the associates, and are out on the front lines helping out instead of hiding in their offices.

    Cons

    -Low Pay rate for everyone, including management -Benefits are not so great, especially the health insurance -Corporate seems disconnected from reality when it comes to why people won't work at the store. They feel like their pay and benefits are commiserate with the market. They aren't. -Because they can't keeps staff on, associates and managers are often asked to work excessive hours. -Everyone is exhausted and overworked, and corporate seems to keep asking more of associates and managers.

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  3. 2.0
    Former Employee, more than 3 years

    Not Worth It

    Apr 6, 2021 - Macys Sales Associate in Philadelphia, PA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    1 hour UNPAID LUNCH and eazy to work

    Cons

    Its a lot! the pay is nowhere near decent, your not gonna start there and make no more then 9.00 a hour and rarely do you get hours a week depending on your department and TIME THERE! cant really take days off because you have to scheduled your days off around others and cant take off during dates of sales ect. they don't sanitize as often as they should!u are able to let someone else in your department work your shift (if they will) but if you switch days with your co workers over time too much they will use that to fire you if they want! they over work you n even if you do your best job "you can always improve" so its never good when it come to your review, raise a YEAR IS 30, 40, or 50 Cents if THE STORE (and u) makes its goals! The pay is caped so dont think youll be getting 50cents a year untill you retire. If you make a lateral move thats more work good luck getting more money, youll get like 30 cents ! Managers Dont Even Make alot of money, the ones with The 15+ Years do. Commission(0.03ish%) Is only in FINE Jewelry, & Home, From the new cuts! Nobody cares about anything, its just people doing a job not what they enjoy or Love!

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  4. 4.0
    Former Employee, more than 1 year

    Friendly Environment for a first job

    Jun 17, 2021 - Sales Associate/Cashier in Garden City, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    There is a very friendly environment from the employees, and the company does a great job in making sure everyone feels respected. I can honestly say that I made good friends within the place I worked. It was a challenging but rewarding experience.

    Cons

    The pay is average for sales associates.

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  5. 4.0
    Former Employee, less than 1 year

    Good overall experience

    Jun 17, 2021 - Sales Associate & Bridal Consultant in Omaha, NE
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Solid team, flexible schedule options and friendly co-worker environment. Training opportunities and helpful management were positive aspects of the position.

    Cons

    Competition with other online retail platforms.

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  6. 4.0
    Former Employee, more than 1 year

    Good place to work

    Jun 10, 2021 - Sales Associate in Laredo, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible schedule, ideal for students. Good discounts Hectic only on Holidays, usually calmed environment.

    Cons

    Poorly paid job. Opening new accounts is difficult and managers are constantly requiring it. Not all co-workers like to help fix the floor Their "client is always right" policy makes it difficult to explain situations to stubborn clients that already know how to get away with things.

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  7. 2.0
    Current Employee

    It was okay

    Jun 5, 2021 - Retail Sales Associate in Lynn, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The dress code at my location wasn't too strict and bad, you meet a lot of nice coworkers and build relationships, and some of the managers at my location were okay.

    Cons

    They would ask people to stay later and basically harass them if they said no, one time i worked 11am-12am because they kept stressing that they needed more people to stay and made me stuck in an area so I wasn't able to leave or I would get in trouble just so i could stay. Some of the managers were really rude and not understanding at all. The schedule was always weird. Also, they would ask you to do a lot of stuff that did not equal the pay and if it wasn't your job to do so.

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  8. 4.0
    KEY NOT FOUND: jobLine.temporary-former, less than 1 year

    Fair place

    Jun 16, 2021 - Retail Sales Associate in Los Angeles, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Hours and growth possibilities are there if you want them.

    Cons

    It can get a little overwhelming at times.

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  9. 5.0
    Former Employee

    Okay

    Jun 15, 2021 - Women Shoes Sales Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The longer you stay the better ur schedule gets

    Cons

    Toxic work environment gotta have tough skin

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  10. 3.0