Macy's Sales Associate Reviews | Glassdoor

Macy's Sales Associate Reviews

Updated October 20, 2018
4,514 reviews

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Sales Associate

3.0
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Approve of CEO
Macy's CEO Jeff Gennette
Jeff Gennette
250 Ratings

Employee Reviews

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Pros
Cons
  • "Work life balance is nonexistent within a salaried position" (in 400 reviews)

  • "Did I mention the forceful pushing of Macy's credit cards" (in 875 reviews)

More Pros and Cons

  1. "Retail Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Bedford, NH
    Former Employee - Retail Sales Associate in Bedford, NH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    Convenient hours, pleasant work atmosphere

    Cons

    None that I can think of

    Advice to Management

    None


  2. "Commission Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commission Sales Associate in Orlando, FL
    Current Employee - Commission Sales Associate in Orlando, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Macy's part-time (More than 3 years)

    Pros

    Flexible schedule, good employee discount, good pay with commission during the holidays. If you don't sale enough to make commission, you get paid by the hour.

    Cons

    You go into deficit if you don't sale enough and have to repay it later once you make commission. Returns are discounted from commission.

    Advice to Management

    Promote loyal employees instead of bringing in people from the outside who do not know the company.

  3. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Merritt Island, FL
    Former Employee - Sales Associate in Merritt Island, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's (More than a year)

    Pros

    The coworkers were very nice and the pay was decent.

    Cons

    Most of the managers were terrible. They would constantly beat you down if you didn’t make credit goals. The hours were very scarce too. They were hiring too many people and not enough hours to go by. It was a good workplace when I joined almost two years ago but the change in management made it a terrible stressful work environment.

    Advice to Management

    Be considerate of your employees. Listen to their requests. If there’s a problem, fix it. If they need help, help them. Don’t belittle them, encourage them. Have some fun with your job.


  4. "Junior sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Ann Arbor, MI
    Former Employee - Retail Sales Associate in Ann Arbor, MI
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    Good experience with overall staff and supervisors.

    Cons

    Honestly, the pay could improve, and more flexible hours on weekends.

    Advice to Management

    Need to train new staff better to prepare for sales floor customer service experience concerns/issues.


  5. "Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Westland, PA
    Current Employee - Sales Associate in Westland, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's part-time (More than a year)

    Pros

    Very flexible schedule for students

    Cons

    When the customer returns merchandise


  6. "Macy's Helped Me"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Tigard, OR
    Former Employee - Retail Sales Associate in Tigard, OR
    Recommends

    I worked at Macy's full-time (More than 5 years)

    Pros

    Macy's was very helpful during a family crisis, giving me the much needed time off.

    Cons

    Those "Loyalty" cards and their weekly goals!

    Advice to Management

    Please do not ask daily about loyalty quota.


  7. "Proud Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Cashier in Washington, DC
    Current Employee - Sales Associate/Cashier in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's full-time (More than a year)

    Pros

    It’s been great so far, lots of opportunities to grasp on a day to day basis!

    Cons

    When I don’t drive I have to walk 5 blocks to metro just to stay on one line

  8. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Brea, CA
    Former Employee - Sales Associate in Brea, CA
    Disapproves of CEO

    I worked at Macy's full-time (More than 3 years)

    Pros

    Employee discount. Meet new people. Easy and fast paced. Benefits were good.

    Cons

    New management. Needs work especially the store manager. not flexible with school.

    Advice to Management

    Store manager needs to be more friendlier. Management needs to stop micromanaging. Support associates. Less district visits whom dont appreciate associates hard work. Treat everyone equal. And look at the associate hard work and recognize them. Not just one person. .let people grow in the company based on their work ethics and not based on how many points they have.


  9. "Not a bad place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Springfield, PA
    Former Employee - Retail Sales Associate in Springfield, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's full-time (More than 10 years)

    Pros

    Love my customers, sales, yearly inventory, 20 percent for discount items

    Cons

    Needs more staff, difficult to get everything done daily, cannot pay bills.

    Advice to Management

    Hire more permenent staff, maybe raise min wage


  10. "Macys review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Sales Associate in Chesapeake, VA
    Current Employee - Sales Associate in Chesapeake, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's full-time (Less than a year)

    Pros

    You have the opportunity to pick up great hours. Also, you have the flexibility to to swap shifts or give away shifts, or pick up shifts.

    Cons

    They don't schedule enough workers to put away clothes so tons of racks form by the end of the week.

    Advice to Management

    Schedule atleast 3 people to come in from 7a.m. to 11 a.m. two to three times a week to work on put backs. Particularly at the VA Greenbrier location.