Macy's Sales Associate Reviews | Glassdoor

Macy's Sales Associate Reviews

Updated July 26, 2017
4,046 reviews

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Sales Associate

3.0
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Approve of CEO
Macy's CEO Jeff Gennette
Jeff Gennette
54 Ratings

Employee Reviews

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Pros
Cons
  • Work life Balance cab be a challenge at times (in 328 reviews)

  • I didn't feel morally right trying to convince people to open up credit cards when I could tell that it wasn't a good decision for them (in 797 reviews)

More Pros and Cons

  1. "Very flexible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Retail Sales Associate in Visalia, CA
    Current Employee - Retail Sales Associate in Visalia, CA
    Recommends
    Positive Outlook

    I have been working at Macy's part-time (More than 3 years)

    Pros

    Cash payouts for opening Macy's credit accounts

    Cons

    You have to request a guaranteed day-off or PTO 40 days in advance


  2. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Lexington-Fayette, KY
    Current Employee - Retail Sales Associate in Lexington-Fayette, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's part-time (More than a year)

    Pros

    Employee discount, Macys Money, Paid Holidays, and Paid Time Off

    Cons

    Short Staffed , Attendance point system

    Advice to Management

    When you have good employees, please don't try to work them to death. Especially part-time sales associates.

  3. "NIce place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Holyoke, MA
    Former Employee - Sales Associate in Holyoke, MA
    Recommends

    I worked at Macy's full-time (More than a year)

    Pros

    there is always and event and some competition to participate in, and there is always a way to earn macy's money for those who love to shop!

    Cons

    They ask a lot of their associates to a point where it can become stressful.

    Advice to Management

    I know there are goals to meet and quota, but just realize how much you at consistently asking of your employees


  4. "sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Garden City, NY
    Former Employee - Sales Associate in Garden City, NY
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than 5 years)

    Pros

    friendly and working environment

    Cons

    the hours and customers to handle

    Advice to Management

    friendly


  5. "Macys"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Concord, CA
    Former Employee - Sales Associate/Cashier in Concord, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's part-time

    Pros

    Great co workers,flexable schedules,discounts,and great pay

    Cons

    I didnt like that you had to basically give yourself orientation

    Advice to Management

    Keep up the good work


  6. "Personal experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Los Angeles, CA
    Current Employee - Sales Associate in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's full-time (More than 3 years)

    Pros

    Macy's does have a lot of pros as far as benefits, growth potential and flexibility. It can vary by location.

    Cons

    Although it might come with some strong pros, cons I would say pay can be low, management (varying by store) overall can be a bit different and (once again varying by store) empty promises.

    Advice to Management

    Macy's is best known for growth within the company. My advice to management would be, promote based on skill and knowledge not favoritism.


  7. "Macy's puts customers first... and employees second"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Freehold, NJ
    Former Employee - Sales Associate in Freehold, NJ
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    -My store in Freehold, NJ, was so crazy that it prepared me for the absolute worst in retail
    -Helpful and convenient online scheduling system allows you to swap/pick up shifts with fellow employees; makes it easy to make your own schedule

    Cons

    -Management cares about the customer's happiness, which is great, but ONLY the customer's happiness. Little is done to improve employee's satisfaction in the workplace.
    -Employees are very expendable

    Advice to Management

    Value and treat your employees with respect! For many of them, this is more than just a job.

  8. "Seasonal Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seasonal Sales Associate in Glendale, CA
    Former Employee - Seasonal Sales Associate in Glendale, CA
    Recommends
    Positive Outlook

    I worked at Macy's part-time (More than a year)

    Pros

    Some nice people to work with,if you work hard you can stay at permanent position, flexible shifts

    Cons

    You can't stop smiling and being very nice to customers who are always right even when they yell at you, can't sit during your shifts and you have to jump around happy even if you are dead tired


  9. Helpful (1)

    "My Macy's experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Atlanta, GA
    Former Employee - Sales Associate in Atlanta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    Opening credit card applications were very rewarding. Each time you opened one you received "Macys Money", which was store money that could be used on anything in the store.

    Cons

    The stress of opening credit cards.


  10. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Manhasset, NY
    Current Employee - Sales Associate in Manhasset, NY
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Macy's full-time (More than 8 years)

    Pros

    accomodate the family with flexible hours.

    Cons

    Not enough sizes available In stores

    Advice to Management

    not enough associates on the selling floor