Macy's Sales Associate Reviews | Glassdoor

Macy's Sales Associate Reviews

Updated June 18, 2018
4,412 reviews

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Sales Associate

3.0
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Macy's CEO Jeff Gennette
Jeff Gennette
199 Ratings

Employee Reviews

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Pros
Cons
  • "Work life balance is nonexistent within a salaried position" (in 393 reviews)

  • "Did I mention the forceful pushing of Macy's credit cards" (in 868 reviews)

More Pros and Cons

  1. Featured Review

    "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Kenner, LA
    Former Employee - Retail Sales Associate in Kenner, LA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    Worked around school and work schedule
    Company discount
    Exciting customers
    Team oriented coworkers
    Pleasant orientation and training
    Helpful staff and HR

    Cons

    Invest in a good pair of work shoes if you love your feet

    Advice to Management

    None. I had a good experience.


  2. "Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Macy's Seasonal Sales Associate in Boca Raton, FL
    Current Employee - Macy's Seasonal Sales Associate in Boca Raton, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's full-time (Less than a year)

    Pros

    When i was work at macys all tje co wo r ks was nice to one a others and tjey are fi u n t o work. My supervisor was nice to i would love to work at macys again in boca again are th je one in Boynton beach to

    Cons

    Everyth i ng about it is nice you know

    Advice to Management

    I would love to work there a gain my name is pharajeangeorges it just me. Bit i like macys. I like t he clothes that they sale to you can go to macys snd go to three f loor t hat where the kids clothes are at you should go there and shopping and you can try to work there y would lovevit

  3. "Good work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seasonal Sales Associate in Spokane, WA
    Former Employee - Seasonal Sales Associate in Spokane, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    My best reason to work at Macy's was the ability to set your own hours. I could manage my hours shifts around my class schedule and manage to get enough time for both. There is lots of room to move up in the company if you choose and many areas in work in the retail shops.

    Cons

    Since it is such a large enterprise it is difficult to get you're bearings. Product knowledge was also a problem. However once fully trained in an area it is no longer an issue.


  4. "Great environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Macy's (More than 3 years)

    Pros

    - depending on the department, you create a family with your coworkers
    - daily morning meetings to create a fun environment
    - pay was good - depending on Dept.

    Cons

    - deal with customers that are rude
    - bad hours unless full time


  5. "Mattress and furniture sales"

    StarStarStarStarStar
    Current Employee - Retail Sales Associate in Newport News, VA
    Current Employee - Retail Sales Associate in Newport News, VA

    I have been working at Macy's full-time (More than 5 years)

    Pros

    Working with people and commission

    Cons

    I love sells but not crazy about the hours.


  6. "Surprisingly good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Sharon, PA
    Former Employee - Sales Associate in Sharon, PA
    Recommends
    Approves of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    Great deals
    I felt like the company really cared
    Great coworkers and team

    Cons

    Sales goals didn’t take into account bad weather

    Advice to Management

    Keep it up


  7. "Former Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Miami, FL
    Former Employee - Sales Associate in Miami, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's part-time (More than 5 years)

    Pros

    Some of my coworkers were really great . While I was in school, the scheduling was good because I could work around my school schedule. Once in awhile you get a great manager.

    Cons

    The pay is only minimum wage, sometimes management, the commission is very hard to get, they have to high of expectations for such a department store, the goal for opening credit cards is also to high. It's not a great place to work for a long time.

    Advice to Management

    Stop having to high of expectations for all the goals. Be nice to your employees. Your boss might be on your butts, but that doesn't mean you have to be on ours the same way.

  8. "Sales accoute"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in San Leandro, CA
    Former Employee - Sales Associate in San Leandro, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    Flexible hours, nice people, good place to work I love how you can get a discount on anything there. It’s a great part time job for student or college.

    Cons

    Less hours, a lot of cloths to put back. A lot of down time. Very rude people in the morning.

    Advice to Management

    Management was perfect , didn’t want to say anything was bad, they was very helpful and know what to aspect from you. Training is solid , co-worker is perfect


  9. "Great for students"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Las Vegas, NV
    Former Employee - Retail Sales Associate in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    Great work life balance! Scheduling was always convenient

    Cons

    long hours during holidays,starting pay, and raises are very low

    Advice to Management

    Pay attention to employee questions and needs


  10. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Lees Summit, MO
    Former Employee - Retail Sales Associate in Lees Summit, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than 3 years)

    Pros

    Discount, contests, nice co-workers, Starbucks and beautiful store.

    Cons

    Pay is low, even if you have a degree and years of retail experience. Thanksgiving was always ruined by going to work right after dinner. Change managers like underwear.

    Advice to Management

    Pay according to experience, put more people on the floor because customers feel like it’s better to shop online. Stock stores with product. Don’t make the customer wait for merch to be delivered, or they might as well go to online shopping only.
    Support the staff and treat them like humans.