Macy's Sales Associate Reviews | Glassdoor

Macy's Sales Associate Reviews

Updated August 21, 2017
4,074 reviews

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Sales Associate

3.0
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Approve of CEO
Macy's CEO Jeff Gennette
Jeff Gennette
67 Ratings

Employee Reviews

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Pros
Cons
  • Work life Balance cab be a challenge at times (in 335 reviews)

  • I didn't feel morally right trying to convince people to open up credit cards when I could tell that it wasn't a good decision for them (in 802 reviews)

More Pros and Cons

  1. "sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Hampton Bays, NY
    Former Employee - Sales Associate in Hampton Bays, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's part-time (More than 3 years)

    Pros

    Great for interacting with people and helping the general public

    Cons

    pay and time on the feet


  2. "Experience working in Macy's so far"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Miami, FL
    Current Employee - Sales Associate in Miami, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Macy's (More than 3 years)

    Pros

    Benefits, you can grow in the company

    Cons

    Salary, 9$ per hour is nothing for all the responsibilities and tasks they expect us to do every day

    Advice to Management

    More empathy with your employees

  3. "Amazing Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fine Jewelry Sales Associate in Greensboro, NC
    Current Employee - Fine Jewelry Sales Associate in Greensboro, NC
    Recommends
    Neutral Outlook

    I have been working at Macy's full-time (Less than a year)

    Pros

    Most managers and co-workers are super friendly and helpful. Always answered any questions I had. Love the team mentality throughout the store.

    Cons

    Its Macys... The customers are going to be those with money. Especially in the fine jewelry. So you will get some rude and degrading comments every now and then, but the ratio of bad to good is 1:20.


  4. "Macy's Sale Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in New York, NY
    Current Employee - Retail Sales Associate in New York, NY

    I have been working at Macy's part-time (More than a year)

    Pros

    Working at a big organization like Macy's helps build your customer service skills. You will become a better communicator and very fast paced worker.

    Cons

    Due to how big the organization is, there are plenty or customers from all over the world which can be overwhelming, especially on a busy/sale day.


  5. "Cosmetics"

    StarStarStarStarStar
    Former Employee - Cosmetics Sales Associate in Macy, IN
    Former Employee - Cosmetics Sales Associate in Macy, IN

    I worked at Macy's full-time (More than a year)

    Pros

    Easy job, great employee discount

    Cons

    Different shifts, no stable shift


  6. "Great experience!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Portland, OR
    Current Employee - Retail Sales Associate in Portland, OR
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Macy's full-time (Less than a year)

    Pros

    The day goes by quickly, fast paced, social environment

    Cons

    On your feet entire shift, long shifts, inconsistent days off

    Advice to Management

    Keep up the good work!


  7. "Good part time gig"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Atlanta, GA
    Former Employee - Retail Sales Associate in Atlanta, GA

    I worked at Macy's part-time (More than 5 years)

    Pros

    The discount, being able to get grabs on items before customers, fun co-workers

    Cons

    The pay , holiday hours, selling credit cards

    Advice to Management

    Working for Macys is what YOU make of it , if your attitude sucks , so will your day . The pay sucks, but you get paid every Friday which will make up for it for some . Other than the pay working for Macys was ok. There is room to advance if you stay there long enough. You have the opportunity to make your own schedule online . My managers were cool in all the stores I've worked for . The annoying part about store managers was they continuously badgered employees about prompting the customers to get a Macy's credit card . Lastly , there is the occasional disgruntled customer and the scamming customer , which I found both to be hilarious , but like I said before YOU make your day, so if you're a fun person with superb customer service skills you should be fine .

  8. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in San Francisco, CA
    Former Employee - Sales Associate in San Francisco, CA

    I worked at Macy's part-time (More than a year)

    Pros

    Discount, friendly staff, nice supervisor

    Cons

    Poor salary hours per hour


  9. "It depends"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Visual Merchandiser in Brooklyn, NY
    Former Employee - Sales Associate/Visual Merchandiser in Brooklyn, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's part-time (More than 3 years)

    Pros

    The discounts, the sales and breaks.

    Cons

    worked both in sales and merchandise, two different experience. Have to have patience for those customer, and managers as well, they demand alot from you that your not getting paid to do


  10. "Part-Time Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Coral Springs, FL
    Former Employee - Sales Associate in Coral Springs, FL
    Doesn't Recommend
    Negative Outlook

    I worked at Macy's part-time (More than a year)

    Pros

    You can make commission.

    Cons

    The hours are not the best. The holidays will keep you there longer and later hours.

    Advice to Management

    Make sure people can be home on time (especially during the holidays). Work more on team effort.