Macy's Sales Manager Reviews | Glassdoor

Macy's Sales Manager Reviews

Updated May 8, 2018
432 reviews

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Sales Manager

3.1
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Macy's CEO Jeff Gennette
Jeff Gennette
24 Ratings

Employee Reviews

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Pros
Cons
  • "Work life balance is nonexistent within a salaried position" (in 393 reviews)

  • "Did I mention the forceful pushing of Macy's credit cards" (in 868 reviews)

More Pros and Cons

  1. "Great Atmosphere for Growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - AREA SALES MANAGER in Houston, TX
    Former Employee - AREA SALES MANAGER in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's full-time

    Pros

    Routine oriented, People and Customers are fun to work with. Pushing Sales is not easy but if you are in a big store with foot traffic it's simple.

    Cons

    Getting hours during the slow time of the year

    Advice to Management

    Keep up the good work. Follow the policies you instill in your team.


  2. "Great new opportunity"

    StarStarStarStarStar
    Former Employee - Sales Manager in Novi, MI
    Former Employee - Sales Manager in Novi, MI
    Doesn't Recommend
    Neutral Outlook

    I worked at Macy's full-time (More than 10 years)

    Pros

    Great sales and suppout team

    Cons

    Confusion on the direction the company is headed and responsibility guidelines

    Advice to Management

    Your people are the heartbeat of your organization. Learn who they are, coach them to amazing results, hold them accountable to their responsibilities, and see the customers' needs through the people in the building

  3. "If you care about people don’t work here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Portland, OR
    Current Employee - Sales Manager in Portland, OR
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Macy's full-time (More than a year)

    Pros

    Meet all kinds of people
    Good education in retail and business acumen
    Chances for promotion

    Cons

    Zero work life balance
    Company sees associates as numbers not people
    Mandatory six day work weeks twice a quarter
    Black Friday is hellish

    Advice to Management

    Keep promises and standards, specifically with staffing. Don’t set a store up for failure by cutting their staffing in half.
    Listen to the customer


  4. Helpful (2)

    "Former EDP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Elizabeth, NJ
    Former Employee - Sales Manager in Elizabeth, NJ
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's full-time (More than a year)

    Pros

    Good professional development to start at. Don't stay for longer than a year or two - you will be stuck in retail stores.

    Cons

    No work life balance, Associates are all angry, senior leadership play favorites. HR doesn't help managers at all - they care more about their metrics than store performance. They're so many senior leadership visits you don't have time to care about your metrics. You want to focus on developing your team but you have a DVP visit, RVP visit, prototype, regional meetings, etc.

    Advice to Management

    Revamp your score cards. Stop requiring Managers to coach associates with 20+ years and good cards. Fire HR managers that lose documents because they don't want their turnover score to go up. There's a reason no one stays.


  5. "Overall, great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Manager in Orlando, FL
    Current Employee - Retail Sales Manager in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's full-time (More than a year)

    Pros

    Opportunity for advancement. Great brand. Great benefits. Good environment to work. Great experience leading the sales floor at a very young age.

    Cons

    Declining sales. It is tough to make sales goals. It is possible but it takes truly learning the business and avoid distractions and roadblocks

    Advice to Management

    Simplify workload of sales managers


  6. "Sales manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Dallas, TX
    Current Employee - Sales Manager in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's full-time (More than 3 years)

    Pros

    Good benefits, relaxed at times and fun

    Cons

    Too much work on the managers

    Advice to Management

    Hire smarter


  7. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Orlando, FL
    Current Employee - Sales Manager in Orlando, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Macy's (More than 5 years)

    Pros

    Fulfilling job if you’re a “people person”. Have fun with the interaction with customers and employees. Very interactive and great training / learning opportunities. Learning to overcome challenges.

    Cons

    Promotions. Hard to move up. Some challenges in keeping work life balance. Not a typical 9-5 job - total opposite including weekends.

    Advice to Management

    None.

  8. "Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in New York, NY
    Former Employee - Sales Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's (More than a year)

    Pros

    Interesting place to work in with good atmosphere

    Cons

    The management doesn't feel like promoting the employees

    Advice to Management

    Value your people


  9. Helpful (1)

    "Sales and Service Team Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager
    Former Employee - Sales Manager
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than 3 years)

    Pros

    Now I can say is just a company to work and make the money and go home... now I understand why people do not care or work hard enough... so now I see why the company gets what they pay associates for.

    Cons

    Well, while I thought it was the best company to work for; on bet between good and bad moments. My exit from this company was very disappointed. Your last paycheck is really the last... no vacation liquidation was made neither other cumulative time earned... very bad looking... so anyways not need it at all...

    Advice to Management

    Be more humans and honest... business is not going well for this company to add this issues unsolved...


  10. "sales mng"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Fort Lauderdale, FL
    Current Employee - Sales Manager in Fort Lauderdale, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's full-time (More than 3 years)

    Pros

    team player, everyone cares for each other

    Cons

    too many sales people on the floor

    Advice to Management

    they do a great job