Macy's Sales Manager Reviews | Glassdoor

Macy's Sales Manager Reviews

Updated September 29, 2018
439 reviews

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Sales Manager

3.1
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Macy's CEO Jeff Gennette
Jeff Gennette
25 Ratings

Employee Reviews

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Pros
Cons
  • "Work life balance is nonexistent within a salaried position" (in 400 reviews)

  • "Did I mention the forceful pushing of Macy's credit cards" (in 875 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great Atmosphere for Growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - AREA SALES MANAGER in Houston, TX
    Former Employee - AREA SALES MANAGER in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's full-time

    Pros

    Routine oriented, People and Customers are fun to work with. Pushing Sales is not easy but if you are in a big store with foot traffic it's simple.

    Cons

    Getting hours during the slow time of the year

    Advice to Management

    Keep up the good work. Follow the policies you instill in your team.


  2. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Sales Manager in New York, NY
    Current Contractor - Sales Manager in New York, NY

    I have been working at Macy's as a contractor (More than a year)

    Pros

    Good work, people are good

    Cons

    Not much cons. Everything good

  3. "Great Company Overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager
    Former Employee - Sales Manager

    I worked at Macy's full-time (More than 5 years)

    Pros

    Large company with good benefits, generous amount of vacation days. Visible dedication to diversity. Commitment to learning & development.

    Cons

    Sometimes excruciatingly long hours around holidays. Lots of internal promotion hype and, while absolutely true at store-level, it becomes infinitely more difficult to progress past that. Although learning & development opportunities abound, there hasn't really been an effective mentorship program for those looking to join district teams or beyond.

    Advice to Management

    Corporate programs are wonderful for setting a standard model of behavior, however stores thrive when allowed to weigh paperwork, coaching, and training needs for their particular market and shift them accordingly. Sometimes it is abundantly clear that a particular company-wide program is simply not working, but stores must lumber on, bearing the burden of that program while unable to make the necessary edits that could effect real change. Exercise caution in the pursuit of company-wide uniformity; it is this result that often extinguishes the charm and singularity of each store.


  4. "Sales manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in San Rafael, CA
    Former Employee - Sales Manager in San Rafael, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than 10 years)

    Pros

    Great time interacting with associates and customers.

    Cons

    No executive engagement and leadership development. Micromanagement from top leaders and no mentor program to drive future leaders

    Advice to Management

    Be a mentor and teach leaders to be the best vs. criticism and negative feedback. This is not motivational nor does it make people want to grow with this company


  5. "Horrible company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Corte Madera, CA
    Former Employee - Sales Manager in Corte Madera, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than 10 years)

    Pros

    Nice time working with peers and morning rallies

    Cons

    No employee engagement or focus on development

    Advice to Management

    Better focos on engagement and team development. Too much negativity


  6. Helpful (1)

    "Ehh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in San Jose, CA
    Former Employee - Sales Manager in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than 5 years)

    Pros

    Love working with people
    Love to be busy
    Very charitable company

    Cons

    Under staffed
    Focus is on helping the interns achieve greatness versus the managers already in place
    No work life balance
    1 weekend off every 2 or 3 months
    Cutting positions every year, leaving less chances for advancement
    Poor training
    Below market salaries

    Advice to Management

    Care equally about employees as you do your customers


  7. "sales manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Aventura, FL
    Former Employee - Sales Manager in Aventura, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than 10 years)

    Pros

    great place to work, really genuine people overall

    Cons

    sometimes unrealistic sales goals on events

  8. Helpful (1)

    "Executive employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Orange, CA
    Current Employee - Sales Manager in Orange, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Macy's full-time (More than 3 years)

    Pros

    Flexible scheduling is all that I can think of.

    Cons

    No fair wages, favoritism, nepotism, bullying,etc

    Advice to Management

    Get rid of old outdated management who still use scare tactics to get results amongst other things. You know it’s bad when your coworker comes in and is told to interview for their next job without notice.


  9. "Great new opportunity"

    StarStarStarStarStar
    Former Employee - Sales Manager in Novi, MI
    Former Employee - Sales Manager in Novi, MI
    Doesn't Recommend
    Neutral Outlook

    I worked at Macy's full-time (More than 10 years)

    Pros

    Great sales and suppout team

    Cons

    Confusion on the direction the company is headed and responsibility guidelines

    Advice to Management

    Your people are the heartbeat of your organization. Learn who they are, coach them to amazing results, hold them accountable to their responsibilities, and see the customers' needs through the people in the building


  10. Helpful (1)

    "If you care about people don’t work here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Portland, OR
    Current Employee - Sales Manager in Portland, OR
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Macy's full-time (More than a year)

    Pros

    Meet all kinds of people
    Good education in retail and business acumen
    Chances for promotion

    Cons

    Zero work life balance
    Company sees associates as numbers not people
    Mandatory six day work weeks twice a quarter
    Black Friday is hellish

    Advice to Management

    Keep promises and standards, specifically with staffing. Don’t set a store up for failure by cutting their staffing in half.
    Listen to the customer