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Macy's

Engaged Employer

Macy's

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Macy's Sales Manager Reviews

Updated Jul 29, 2021

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Found 624 of over 23,237 reviews

3.3
52%
Recommend to a Friend
63%
Approve of CEO
Macy's CEO Jeff Gennette
Jeff Gennette
103 Ratings

Ratings by Demographics

This rating reflects the overall rating of Macy's and is not affected by filters.

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  1. 5.0
    Current Employee

    Great work atmosphere

    Jul 24, 2021 - Sales Manager in Cincinnati, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    An awesome growth opportunity and fun work environment

    Cons

    High expectations with numbers but over all nothing really bad

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  2. 1.0
    Current Employee, more than 3 years

    Has turned into a sinking ship

    Jul 29, 2021 - Sales Manager in Houston, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Used to be fun, filled with like minded creative individuals. Fun events and the opportunity to give back through volunteering.

    Cons

    Everything is all about how many credit cards you or your team has opened. You can be a fantastic manager or associate, customers love you, hundred of thousands in sales per year but if you aren't opening 2 credit cards every 8 hour shift you are underperforming. Senior management is filled with adults who act like they are in high school and roam around in "mean girl" style groups (that's if they are on the floor. half the time they are in their office offering no support whatsoever) Absolutely no consideration for your time, or even your personal time. Consistently texting, calling, emailing on your days off and breaks and when you leave work. No room for growth, each year they eliminate more and more positions essentially halting growth. No education opportunities, management expects you to know everything and be the best but take absolutely no time to train or teach, they don't even offer suggestion or brainstorm with you on solutions to problems. Its very much a "that's not my problem" type of environment.

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  3. 4.0
    Former Employee, more than 3 years

    Good company

    Jul 28, 2021 - Inside Sales Manager in Burlington, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Enjoyed working at Macy's. Opportunity for growth and I liked my co-workers. Enjoyed going to work, for the most part.

    Cons

    Resistant to change. Store needed updating as did upper management. Coupon policy. Lots of restructuring, made me feel uncertain of my future.

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  4. 4.0
    Former Employee

    Sales manager

    Jul 24, 2021 - Sales Manager in Fort Wayne, IN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Competitive pay and many benefits

    Cons

    Work some weekends and nights

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  5. 4.0
    Former Employee

    Internal Opportunities

    Jun 15, 2021 - Sales Manager in Honolulu, HI
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Very veteran hard working team to work with - Internal promotion opportunities - Time to grow and gain experience

    Cons

    - Low pay for sales employees ( depends on location ) - Depending on store size, not enough staff to facilitate departments - Tough competition with other stores for better hires due to low wages

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  6. 5.0
    Current Employee

    Love it

    Jul 8, 2021 - Sales and Customer Service Manager in Roseville, MN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great leaders and fun work enviornment

    Cons

    Some leaders aren’t as great and create toxic enviornments

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  7. 5.0
    Former Employee, more than 10 years

    Great place to work

    Jun 23, 2021 - Sales Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Benefits and pay. The company stays on top of current trends and technology. Friendly environment. Macy’s cares about their colleagues. Opportunity for advancement.

    Cons

    Sometimes it is difficult to achieve storewide loyalty goals on slow days.

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  8. 4.0