Macy's Sales Specialist Reviews | Glassdoor

Macy's Sales Specialist Reviews

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Found 79 reviews

2.8
StarStarStarStarStar
Rating TrendsRating Trends
53%
Recommend to a Friend
55%
Approve of CEO
Macy's CEO Jeff Gennette
Jeff Gennette
5 Ratings
Pros
Cons
More Pros and Cons
  1. Good for a start!

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Specialist 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's full-time for more than 2 years

    Pros

    flexible hours, grate team, good benefits

    Cons

    Training process is not done well, salary

    Advice to Management

    More leading and couching for new team members

  2. Designer Clothing Specialist

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Specialist in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's full-time

    Pros

    I enjoyed helping the customers who were undecided about a particular item. It's very empowering to provide support to others.

    Cons

    You have to work long hours during the holidays. You may be called in on your off day to cover a shift for your coworker.

    Advice to Management

    Create "set" schedules for employees. It allows more flex time for staff to plan events outside of work. It enables staff to enjoy their days off.

  3. Helpful (2)

    Treating associates

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Specialist in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's full-time for more than 4 years

    Pros

    Working for company has no pros. The upper management doesn’t value the associates. If it goes this way, the company might go out of business soon.

    Cons

    Everything you can imagine goes wrong. The upper management doesn’t appreciate anything you do for them. They are not even well qualified to be in the position they are offered.

    Advice to Management

    The upper management is the worst. I don’t know how they got this job.

  4. Helpful (1)

    So much favoritism

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Specialist in Bloomington, MN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's full-time for more than 2 years

    Pros

    Flexible schedule and employee discount for the store i would say. I cant think of any more besides these from macys

    Cons

    Managers are completely baised and treat you upon their personal interest. But some of them are wise too which I respect and managers are busy gossipping about employees with other employees which i think is not professional and instead of helping its workers they are busy shopping while they are on duty.

    Advice to Management

    Employees need to be awarded what they have earned. I made my goal over the plan but I was terminated just a week before I could get my bonus for the last month goal which doesnt make sense to me. In my opinion, this place is not fair for any hard working people and gain nothing at the end even after making goals. It is completely like wasting all of my effort I did as a specialist. Macys does not deserve to get hardworking...

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  5. Junior's Department Sales Specialist

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Specialist in Sunland Park, NM
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's full-time for more than 2 years

    Pros

    Great Associate discount plus you can get Macy's money for everything. Good opportunities for growth in the company Flexible scheduling and you can easily swap or get shifts covered by other associates. Can pick up shifts in other departments

    Cons

    Company as a whole doesn't care about it's employees. My store was unfortunately one of the stores that closed this year and you get to see exactly how the company operates in those situations. We were short changed, to put it lightly. The store environment however is great! Must like retail hours. During the holidays stores can stay open until midnight,

    Advice to Management

    Be leaders, not just managers.

  6. Good College Money

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Specialist in Aiea, HI
    Recommends
    Approves of CEO

    I have been working at Macy's part-time for more than 4 years

    Pros

    Great People, Great Managers and easy scheduling

    Cons

    Just enough pay to get through college

    Advice to Management

    Higher Pay

  7. Store manager not a good leader

    StarStarStarStarStar
    • Overall
    • Career Opportunities
    • Senior Management
    Former Employee - Sales Specialist in Miami, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Macy's full-time for more than 2 years

    Pros

    -great co-workers -had an excellent manager

    Cons

    -store manager was not the best -retail is stressful so be prepared to deal with it

  8. Sales Specialist

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Specialist in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Macy's part-time for more than a year

    Pros

    Know about retail business; learn about sales skills. working with different types of customers; develop your interacting and communication skills.

    Cons

    It is not a good job for those people who are not comfortable at sales role. Too simple tasks, easily get bored.

  9. Designer Sales Specialist

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Specialist in Chamblee, GA
    Doesn't Recommend
    Negative Outlook

    I worked at Macy's for more than 9 years

    Pros

    Some great co-workers. A few very bad that will turn a person in to loss prevention or to management to make themselves look better and to collect macys money just because they are jealous, mean and spiteful because the other person is better at sales and clienteling than they are.

    Cons

    Macys pay is archaic. Top raises are 10 cents a year and thats if you are doing an excellent job. Their credit goal is unrealistic, expecting a full time person to open 4 credit card a week. Besides selling the items in your department you are required to sell Breast cancer pins, Book pins for childrens reading, all supposedly going to charity. Unfortunately it feels like you are always asking the customer for money...

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    Advice to Management

    When you have a good person working for you, one that exceeds all your goals, you should take care of them and appreciate them. You keep hiring unskilled people that have no idea how to make magic and don't care enough to bother. Your sales managers have no clue either. Maybe if you would give your employees more money they would be better at making magic. If you don't start getting better merchandise, stop with all...

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  10. Hard work for not enough pay

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Specialist in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's

    Pros

    Great managers to work for, very upbeat and are usually employees who moved up in the company. The sales goals, depending on the department was quite manageable.

    Cons

    The pay...great for students looking for work over the summer, but definitely not enough (even full time) to truly be satisfied or make a decent living. Will most likely need a second job as well.

    Advice to Management

    Give real pay to your employees. The expectations are truly high and the amount of work even more, however, it's difficult to see a future with a corporation is paying you a little more than minimum wage.

Found 79 reviews