Macy's Sales Supervisor Reviews | Glassdoor

Macy's Sales Supervisor Reviews

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Found 74 reviews

2.5
StarStarStarStarStar
Rating TrendsRating Trends
30%
Recommend to a Friend
44%
Approve of CEO
Macy's CEO Jeff Gennette
Jeff Gennette
10 Ratings
Pros
Cons
More Pros and Cons
  1. "Sales supervisor"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Supervisor in Tucson, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Macy's full-time for more than a year

    Pros

    Nice people and company Great atmosphere

    Cons

    Long hours, weekends and holidays

    Advice to Management

    Keep working with all employees

  2. Helpful (2)

    "I just have a return"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Supervisor in Pittsburgh, PA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Macy's full-time for more than 6 years

    Pros

    Friendly, somewhat accommodating outside of the holiday season, decent benefits, ability to make additional Macy's money as an incentive,.

    Cons

    No room for advancement unless you are on a fast track or under a certain age. Retail hours are less than desirable for a normal life. You work most weekends, evenings and holidays w/o the ability to take vacations when you prefer. Long hrs and little acknowledgement or appreciation. Unless you pay off your charge immediately, the 20% employee discount doesn't help when the interest on the card is almost 30%.

    Advice to Management

    Show appreciation to those that work their hardest, give their 110%, improve sales over last year, and don't take any of them for granted. Everyone is expendable.

  3. "Sales Supervisor"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Supervisor in Chula Vista, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's full-time for more than 9 years

    Pros

    company culture (depending on the store) opportunity for growth if you perform well and seek out the opportunities training opportunities

    Cons

    centralized HR Services not much scheduling flexibility when in management positions position cuts at the beginning of every fiscal year

    Advice to Management

    Don't play favorites with management team

  4. "Good place to work depending on the store"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Supervisor 
    Negative Outlook
    No opinion of CEO

    I worked at Macy's full-time for more than 4 years

    Pros

    - Easy to climb the ladder if you're interested. - Can have great coworkers. - Lots of flexibility if needed. - Great in-store teams and management.

    Cons

    - Regional management isn't always the best. - Corporate decisions tend to hurt the smaller stores. - Corporate doesn't give the resources that stores need to implement new procedures and directions. - Corporate seems to implement policies that intentionally hurt stores in order to make their online sales look better.

  5. "Read this before you accept an executive position."

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Macys Sales Supervisor 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Macy's full-time for more than 4 years

    Pros

    Great colleagues Excellent discounts Opportunity to learn a lot PTO is fantastic but well deserved for working all days/hours

    Cons

    Retail hours Management is struggling Executive Development Program is a scam and if cuts happen this program does not exempt you- sounds like it is a career path from college- Everyone I knew has stayed in the stores as managers. Have a plan B if you accept a position due to the fact the stores are struggling, cuts are happening, and top executives are scrambling to hang on (became a game of I'll get you before you...

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    Advice to Management

    Take a better look at the VPSM's. Employees do not want to come in each day walking on egg shells because their VPSM is scrambling and stressed about making sales. Too many tears shed by executive team, bullying, management is falling apart. AND IF YOU ARE GOING TO DO ANYTHING ADD ASSOCIATES TO THE FLOOR (that is what Every customer really wants).

  6. Helpful (3)

    "Not a whole lot of “magic” left..."

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Supervisor in Cherry Hill, NJ
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Macy's full-time for more than a year

    Pros

    So many good people to interact and learn with. The employees in your location can make all the difference as with anywhere. Potential to course correct and become a fashion destination again.

    Cons

    Zero work life balance. Ridiculous demands from above on employees that you “value” at $9.50 /hr. Not enough training on all levels. Poor communication. Pathetic employee benefits.

    Advice to Management

    Do some research. Stop blowing money on extravagant seminars, and conferences. Invest in the stores so customers WANT to return. More employees EVERYWHERE. You own these massive retail spaces, chain two people to a register and have them ring with no bathroom breaks. Then get upset with them for not processing orders, selling credit cards, recovering the floor etc. No one works that hard for $9.50 an hour. That’s why...

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  7. "Loved It!"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Supervisor in Pineville, NC
    Negative Outlook
    No opinion of CEO

    I worked at Macy's full-time for more than 2 years

    Pros

    Culture, People, pay, empowerment, teambuilding

    Cons

    I don't have any cons.

  8. Helpful (1)

    "Great history, slowly dying"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Supervisor 
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's full-time for more than 9 years

    Pros

    When you are able to work with like minded people, it is fantastic and enjoyable. Some customers will literally make your week, and cause you to realize that there is some hope left for the world.

    Cons

    The upper management does not know what they are doing. They are slow to adapt to a fast changing market and often take it out on the lower tier workers when something that is horribly executed does not work. The chain of command is one of placing blame on each person lower, so the Regional Manager blames the District Manager, who blames the Store Manager, who blames the Sales Managers, who blame the associates, who blame...

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    Advice to Management

    Learn how to adapt to changes in market trends quicker, don't just SAY your fast paced and ever changing, BE fast paced and ever changing. Associates know that this is not the end all be all career of kings, because it isn't. Stop acting like this is the most important work they will ever do. They appreciate realness and frankness more than you think, and often times telling them the reasons behind decisions instead of...

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  9. Helpful (1)

    "Chaotic and disorganized"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Supervisor 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's for more than 2 years

    Pros

    Fun to work when the going is great.

    Cons

    Management tends to duck and hide when dealing with issues beyond standard customer complaint

    Advice to Management

    Restructure yourselves

  10. "Good company, GREAT people."

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Supervisor in Dallas, TX
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Macy's for more than 4 years

    Pros

    5 Weeks of PTO as a new Executive Colleagues

    Cons

    The pay is not great, specially for internal promotions. Hours, some weeks you'll have to work 50+ hours

Found 74 reviews