Macy's Reviews in San Antonio, TX | Glassdoor

Macy's San Antonio Reviews

Updated October 25, 2017
52 reviews

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San Antonio, TX

3.2
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Macy's CEO Jeff Gennette
Jeff Gennette
2 Ratings

52 Employee Reviews

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  1. "Great Company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Macys Sales Associate in San Antonio, TX
    Former Employee - Macys Sales Associate in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's full-time (Less than a year)

    Pros

    Very flexible with your schedule, friendly management, room for advancement and great training. Hiring process was easy, they asked me my hours and offered me the job and I was hired on the spot.

    Cons

    The pay isn’t that great for a sales associate. If I were to go back I would apply for a floor ambassador or team lead. The pay is better and they will train.


  2. "Good work ethics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in San Antonio, TX
    Current Employee - Sales Representative in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's (Less than a year)

    Pros

    Nice individuals, friendly, weekly pays, not too stressful.

    Cons

    Cant think of any bad things.

    Advice to Management

    N/A

  3. "Not bad for students"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandiser in San Antonio, TX
    Current Employee - Merchandiser in San Antonio, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's part-time (More than a year)

    Pros

    - Early hours (5am-2pm) gives students time to attend class still
    - Discount

    Cons

    - Lazy co-workers
    - No lights or AC/heat on before 8am


  4. "Corporate needs an overhaul or it's going to sink the ship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Benefit Cosmetics Counter Manager in San Antonio, TX
    Former Employee - Benefit Cosmetics Counter Manager in San Antonio, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than a year)

    Pros

    The people I worked with and gratis, training events, gratis, customer relationships , gratis, first dibs on new products , trying to come up with 20 positive words is hard

    Cons

    The people I worked for - employees are just numbers, credit card goals, schedule, dead shifts 8am-10am and 9pm-1am, no recognition, no vision, no help, short staffed, etc

    Advice to Management

    Listen to employees stop treating us as tools for numbers


  5. "Not the most Rewarding job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in San Antonio, TX
    Former Employee - Sales Associate in San Antonio, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's full-time (Less than a year)

    Pros

    Easy Responsibilities, generally friendly staff within department

    Cons

    Manager's didn't act like managers


  6. "Blah"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in San Antonio, TX
    Former Employee - Sales Associate in San Antonio, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    Meeting new people, the hour lunch break, not too much supervision on your own for most of the shift, the way you schedule work days is great

    Cons

    Too much work for the amount you get paid, closing shifts the managers expected all clothes to be put away before leaving which usually takes an extra hour, management was terrible, the constant push to open macys accounts gets annoying.


  7. "Gteat place to work for college student"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Texas in San Antonio, TX
    Former Employee - Texas in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great management, family focused, good training

    Cons

    Low pay but fair, fun working environment

  8. "Support team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Antonio, TX
    Former Employee - Anonymous Employee in San Antonio, TX
    Doesn't Recommend
    Negative Outlook

    Pros

    friendly coworkers, laid back environment

    Cons

    Very unprofessional management who don't know how to treat people with respect, if you work in support they treat you like youre the same as the store janitor and don't even acknowledge anything you do.


  9. "Miserable work experience all around"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fragrance Associate in San Antonio, TX
    Former Employee - Fragrance Associate in San Antonio, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    Didn't get in the way of college, I guess?

    Cons

    Hours were insultingly low. Was promised to work at least 20 hours a week, often worked less than 10. Management was impossible to contact and never paid attention to the days I specified I could not work on due to school. I was scheduled multiple times for shifts during time slots I had been very explicit about having classes during. Sorry, but I'm not missing a midterm for the single day of work you deigned to schedule me for. They knew my schedule weeks in advance and STILL dumped me on days I wouldn't be able to work and would then get testy with me for (trying) to call out. I say trying because no one in management would ever pick up the phones so I'd often end up dinged for not showing up despite trying multiple times to let them know. But they sure didn't have any issue calling me at 5am to ask if I could come into work that morning.

    Training was all but nonexistant beyond the computer stuff. Anything I misunderstood or didn't know was treated like I'd destroyed merchandise or something. They tossed me into the watch department all by myself on my first day (I was hired for perfume), then the department head finally showed up 4 hours later and proceeded to yell at me for allowing customers to look at too many items at once, when no one had told me what the rules were and there was literally no one around for me to ask about it. Pretty hard to get good at a job when no one actually teaches you the finer points of the job. Once I finally got into the perfume department, it wasn't much different.

    Pay is abysmal. I got minimum wage ($7.50), which isn't unusual for retail, but it's pretty garbage of such a massive corporation to pay so little and then tell employees they won't be eligible for any raises for a year and a half. You're only giving part-timers up to 15 hours (if that), you really expect anyone to want to stick around when they're barely taking home $80 a week? Also, the pay is insulting when you consider they also turn around and expect it's employees to always be dressed in fancy, upscale looking clothing.

    Advice to Management

    Treat your employees better than as if they're your redheaded step-child. You hired them, don't treat them like garbage and lie to them about their work prospects. If you're going to pay an unlivable wage to employees, at least give them enough hours to scrape by instead of hiring a revolving door of new people.

    Also, let employees wear sneakers or put some padding down on the floors or something! The concrete floors are so miserable to stand on for 9 hours when you're required to wear fancy shoes all day. I had very comfortable and classy looking dark brown boots, but was told they weren't professional enough to wear. So I was stuck having to be in pain every day at work and after from shoes management deemed "dressy enough".


  10. "amazing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - AST Associate in San Antonio, TX
    Former Employee - AST Associate in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great ability to schedule your work around your needs

    Cons

    sometimes pay can be low


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