Macy's Reviews in San Francisco, CA | Glassdoor

Macy's San Francisco Reviews

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Found 169 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
74%
Recommend to a Friend
94%
Approve of CEO
Macy's CEO Jeff Gennette
Jeff Gennette
26 Ratings
Pros
Cons
More Pros and Cons
  1. "Associate Site Merchandise Manager"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Associate Site Merchandising Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's full-time for more than 2 years

    Pros

    Great company to work for!

    Cons

    No cons so far. Great company!

  2. Helpful (1)

    "Great public facing roles & professionalism of peers, poor work-life balance"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Executive in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Macy's full-time for more than 6 years

    Pros

    Union Square store was an excellent place to talk with a global array of customers. I worked with seasoned professionals, in a variety of roles, whom understood the dynamic retail industry and customer success.

    Cons

    Location. San Francisco's downtown area has become a pit of public needle use and random violence. Also, with the focus on online retail, in store support from sales to management has decreased, creating customer service challenges. Work-life balance is another pain point. Forget weekends and holidays, especially during Q4. This is part of the retail executive's job, but I have experienced better balance at other...

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    Advice to Management

    This is not a store level solution, and Central Committee from Ohio is not read this. But if it happened to make it to someone: better in store managerial support.

  3. "It’s okay"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Manager in San Francisco, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Macy's full-time for more than 9 years

    Pros

    Having your own business! You learn a lot about the value of customer service and team work!

    Cons

    Retail hours No OT/ holiday = long days

  4. "Regional and national events with iconic omnichannel department store"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Special Events Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's full-time for more than 9 years

    Pros

    Great culture, iconic brand, ability to travel, flexible work schedule and good work/life balance

    Cons

    limited growth opportunities, low pay

  5. "Good experience"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in San Francisco, CA
    Recommends

    I worked at Macy's part-time

    Pros

    The commission is good if you working hard.

    Cons

    Some of the coworkers are not so nice.

  6. "Sales Team"

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    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in San Francisco, CA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Macy's part-time for more than 2 years

    Pros

    wonderful experience built sales and communications skills.

    Cons

    Always on your feet and weird commission system.

  7. "Good starter job"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Visual Security Officer in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Macy's full-time for more than 2 years

    Pros

    Lots of interaction with the public to build customer service skills and experience new cultures. Know that your making a difference in the world helping to keep thieves from stealing and causing prices of products to sky rocket.

    Cons

    Standing more or less in the same spot all day, not able to do much beyond observe and report, lots of policies are inconsistent with goals of the department. Also limited to no room to grow

    Advice to Management

    Recognize workers that have provided superb and reliable service to the company and offer them opportunities to advance instead of hiring outside. Also discontinue the seemingly popular practice of managers offering non-existent opportunities for growth.

  8. "Great Company!"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Territory Account Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's full-time for more than 6 years

    Pros

    great benefits, insurance and 401K

    Cons

    have to work retail hours that includes holidays and weekend!

  9. "Designer Clothing Specialist"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Specialist in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's full-time

    Pros

    I enjoyed helping the customers who were undecided about a particular item. It's very empowering to provide support to others.

    Cons

    You have to work long hours during the holidays. You may be called in on your off day to cover a shift for your coworker.

    Advice to Management

    Create "set" schedules for employees. It allows more flex time for staff to plan events outside of work. It enables staff to enjoy their days off.

  10. "Business Systems Analyst"

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    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Systems Analyst in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's for more than 2 years

    Pros

    Great team Good mid-level management

    Cons

    Very vulnerable to the retail market ups and downs

Found 169 reviews