Macy's Reviews in San Francisco, CA | Glassdoor

Macy's San Francisco Reviews

Updated December 3, 2018
340 reviews

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San Francisco, CA Area

3.4
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Recommend to a friend
Approve of CEO
Macy's CEO Jeff Gennette
Jeff Gennette
35 Ratings

340 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "Great Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Territory Account Manager in San Francisco, CA
    Former Employee - Territory Account Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's full-time (More than 5 years)

    Pros

    great benefits, insurance and 401K

    Cons

    have to work retail hours that includes holidays and weekend!


  2. "Good starter job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Visual Security Officer in San Francisco, CA
    Current Employee - Visual Security Officer in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Macy's full-time (More than a year)

    Pros

    Lots of interaction with the public to build customer service skills and experience new cultures. Know that your making a difference in the world helping to keep thieves from stealing and causing prices of products to sky rocket.

    Cons

    Standing more or less in the same spot all day, not able to do much beyond observe and report, lots of policies are inconsistent with goals of the department. Also limited to no room to grow

    Advice to Management

    Recognize workers that have provided superb and reliable service to the company and offer them opportunities to advance instead of hiring outside. Also discontinue the seemingly popular practice of managers offering non-existent opportunities for growth.

  3. "Great benefits, poor pay."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Brand Manager in Hayward, CA
    Current Employee - Brand Manager in Hayward, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's full-time (More than a year)

    Pros

    The benefits were great, management was awesome and I loved my DM.

    Cons

    Pay was low. It is super hard to support yourself with such a low paygrade.


  4. "Designer Clothing Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Specialist in San Francisco, CA
    Current Employee - Sales Specialist in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's full-time

    Pros

    I enjoyed helping the customers who were undecided about a particular item. It's very empowering to provide support to others.

    Cons

    You have to work long hours during the holidays. You may be called in on your off day to cover a shift for your coworker.

    Advice to Management

    Create "set" schedules for employees. It allows more flex time for staff to plan events outside of work. It enables staff to enjoy their days off.


  5. "good place for experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cosmetics Counter Manager in Richmond, CA
    Former Employee - Cosmetics Counter Manager in Richmond, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's (Less than a year)

    Pros

    - experience
    -ability to advance to a certain level
    -flexible hours

    Cons

    -working weekends and holidays
    -pay is mediocre


  6. "Sale associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associaate in Pleasanton, CA
    Current Employee - Sales Associaate in Pleasanton, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Macy's part-time (Less than a year)

    Pros

    Nice discounts and flexible work hours

    Cons

    Bad management in the women shoes department


  7. "Business Systems Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Business Systems Analyst in San Francisco, CA
    Former Contractor - Business Systems Analyst in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's as a contractor (More than a year)

    Pros

    Great team
    Good mid-level management

    Cons

    Very vulnerable to the retail market ups and downs

  8. "Challenging and exciting place to work in technology"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in San Francisco, CA
    Former Employee - Senior Manager in San Francisco, CA
    Neutral Outlook
    Approves of CEO

    I worked at Macy's full-time (More than 3 years)

    Pros

    The people and the chance to work on cutting edge projects in the retail space

    Cons

    Loss of independence for Macys.com

    Advice to Management

    Take care to ensure that the merger of MST and Macys.com doesn’t result in stifling innovation and creativity. The cultures of the two divisions were very different, and the merger has been a bumpy road for those of us used to a dot com kind of culture.


  9. "Visual"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Visual Supervisor in San Francisco, CA
    Former Employee - Assistant Visual Supervisor in San Francisco, CA
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than 5 years)

    Pros

    Big company so many benefits from health to discounts.
    Good people on teams.

    Cons

    Low pay
    Moving up in positions not easy and not clear

    Advice to Management

    Value the importance of the visual team in enhancing the shoppers experience and pay accordingly.


  10. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in San Francisco, CA
    Current Employee - Sales Associate in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's (Less than a year)

    Pros

    Macys had flexibility with work schedule

    Cons

    Union payment can be very expensive


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