Macy's Reviews in San Jose, CA | Glassdoor

Macy's San Jose Reviews

Updated December 2, 2018
78 reviews

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San Jose, CA

2.8
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Macy's CEO Jeff Gennette
Jeff Gennette
4 Ratings

78 Employee Reviews

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  1. "Great place for a seasonal job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ringer in San Jose, CA
    Current Employee - Ringer in San Jose, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Macy's part-time

    Pros

    Picked up a seasonal job here. Quick hire. Very friendly, nice people. Easy to learn on the job, very helpful to do so, and they expect you to make some mistakes while you learn. Management is a gem. These are really nice people to work for.

    It's possible to move from department to department easily if another one needs you and you can show your worth. I'm still there and most seasonals are gone.

    Managers will work with you to meet your schedule needs, despite what the "official" schedule says.

    Really a super friendly place to work.

    Cons

    It's a pain to have to clock in and out.

    Parking during holiday season and weekends is WAY over on the other side of the mall and, if you close, means you need to walk outside the mall in the dark and rain. A bit silly too when there are 300+ free spaces on the third floor of the parking structure in the post-holiday weekends.

    The system won't show you hours in other areas.

    Advice to Management

    Warn people if the policy on parking changes... even your seasonal folks. Almost got a ticket because no one told me.

    Think about raising pay a bit to be more competitive.


  2. Helpful (1)

    "The Macy's come work sick policy for the 2018 holiday season"

    StarStarStarStarStar
    Current Employee - Sales Associate in San Jose, CA
    Current Employee - Sales Associate in San Jose, CA

    I have been working at Macy's full-time (More than 5 years)

    Pros

    encourages employees to go to work sick

    Cons

    Macy's will now deduct four points per day if an employee calls out sick during the 2018 holiday season. Normal non-holiday point deduction is 2 points per weekend days and 1 point per weekday. Doubling the point deduction will encourage employees to come to work sick for fear of losing their jobs – Happy Holidays.

    Advice to Management

    Go back to policy from a few years ago and reward those who come in with perfect attendance during the holidays. Perfect attendance was rewarded with extra points.

  3. "Bridal and Gift Registry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bridal and Gift Registry Advisor in San Jose, CA
    Former Employee - Bridal and Gift Registry Advisor in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's full-time (More than 5 years)

    Pros

    Consistent work. Overtime available. Employees receive employee discounts.

    Cons

    Working at Macy's has gone down hill since the new CEO took over. Customer service levels have dropped significantly. There is never enough product in the store to offer customers who don't want to wait and order on line. Seems like the bridal registry is not nearly as important as it once was to management.

    Advice to Management

    Listen to your employees! They know what is going on.


  4. Helpful (1)

    "Friendly overall, discouraged unions, pay average"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seasonal Sales Associate in San Jose, CA
    Former Employee - Seasonal Sales Associate in San Jose, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    Friendly - easy work, often busy

    Cons

    Push credit cards, low pay


  5. Helpful (1)

    "Ehh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in San Jose, CA
    Former Employee - Sales Manager in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than 5 years)

    Pros

    Love working with people
    Love to be busy
    Very charitable company

    Cons

    Under staffed
    Focus is on helping the interns achieve greatness versus the managers already in place
    No work life balance
    1 weekend off every 2 or 3 months
    Cutting positions every year, leaving less chances for advancement
    Poor training
    Below market salaries

    Advice to Management

    Care equally about employees as you do your customers


  6. "Fast paced work environment where there is always something to be done"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Support Team Member in San Jose, CA
    Current Employee - Administrative Support Team Member in San Jose, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Macy's part-time (Less than a year)

    Pros

    Sick pay, nice people, associate discounts, paid lunch break, 15 mins break after every 3 hour, most of the executives are very helpful

    Cons

    The pay is not given based on a persons experience nor the cost of living of the area is taken into consideration resulting in high turn over amongst employees .

    Advice to Management

    Pay people according to the cost of living in the area and their experience


  7. "Beauty Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Beauty Advisor in San Jose, CA
    Former Employee - Beauty Advisor in San Jose, CA

    I worked at Macy's full-time (More than 5 years)

    Pros

    Free make up, fun, great co-workers.

    Cons

    You would go years without a raise.

    Advice to Management

    None

  8. "Shoe sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in San Jose, CA
    Current Employee - Sales Associate in San Jose, CA
    Recommends
    Positive Outlook

    I have been working at Macy's (Less than a year)

    Pros

    Easy job to catch on to sales are fairly easy to make must be able to multitask

    Cons

    Fast pace Not very well training

    Advice to Management

    Considering layoffs in departments that are already shortstaffed


  9. "GREAT PEOPLE BAD POLICIES"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Jose, CA
    Former Employee - Anonymous Employee in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    I loved the people I worked with

    Cons

    Low wage terrible hours if you could get any and policy is discrimatory towards men.

    Advice to Management

    If ladies can wear whatever they want so long as it is from Macys men should be able to too.


  10. "sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in San Jose, CA
    Current Employee - Sales Associate in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Macy's full-time (More than 10 years)

    Pros

    flexible hours.close to my home

    Cons

    its a very bad company to work for


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