Macy's Reviews in San Jose, CA | Glassdoor

Macy's San Jose Reviews

Updated September 25, 2017
67 reviews

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San Jose, CA

3.2
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Macy's CEO Jeff Gennette
Jeff Gennette
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67 Employee Reviews

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  1. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in San Jose, CA
    Former Employee - Sales Representative in San Jose, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    Fast paced time goes by job functions are easy to learn and understand.

    Cons

    Busy Busy short staff

    Advice to Management

    Communication is key


  2. "Macy's Valley Fair"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Jose, CA
    Former Employee - Anonymous Employee in San Jose, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than a year)

    Pros

    For as long as I could remember Macy's was a family favorite and the go to store for all our christmas shopping, birthday presents and social events. Synonymous with quality and style, Macy's is an american icon long standing and rich in history with a reputation built on morals and ethics. Unfortunately Macy's at Valley Fair does not share these same values.

    Cons

    If you are not related or a family friend to someone in management then you are taken advantage of and treated like an outsider. Many associates have a commission structure so returns are a big deal. Some of the veteran associates make sure they're returns are registered under the newer associates. Management is aware of this and does nothing because is minimizes the commissions paid out and often will target a high selling new agent to ensure. If you complain about anything you're history and the measures they will go to are shocking. The loss prevention department is nothing like one would assume. The employees seem almost sadistic in their demeanor and watch the employees more than the customer's. I have no idea what their back grounds are but I can guess. I was pulled into a meeting where I was accused of something I did not do and mid way through the meeting they apologized saying they had pulled the wrong person, however I think they planned it this way. During the meeting I was told they had the capability to zoom in and could see everything. The way it was said was so creepy I felt violated. The loss prevention department spends more time watching the employees than the shoppers.

    Advice to Management

    Shame on you all for ruining a treasure like Macy's.

  3. "Striving 4 Excellence"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in San Jose, CA
    Former Employee - Sales Consultant in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's full-time (More than 3 years)

    Pros

    Polished skills, made long lasting contacts and friends.

    Cons

    Excited to see all the changes for Macys this coming holiday season.

    Advice to Management

    Never stop striving for excellence...that's Macys best feature.


  4. "Loss Prevention Detective"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loss Prevention Detective in San Jose, CA
    Former Employee - Loss Prevention Detective in San Jose, CA
    Doesn't Recommend

    I worked at Macy's full-time (More than a year)

    Pros

    you sit around for most of the day

    Cons

    when you are catching shop lifters, dangerous situations can and do occur
    bad coworkers


  5. "very low paying job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Selling Associate in San Jose, CA
    Former Employee - Selling Associate in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's part-time

    Pros

    I could meet great people who were my co-worker

    Cons

    constant pressure from manager to open Macy's card

    Advice to Management

    Do not pressurize you 10 dollar-hour employee to force customer open macys card , they will quit


  6. Helpful (1)

    "It depends..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in San Jose, CA
    Current Employee - Sales Associate in San Jose, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Macy's full-time (More than a year)

    Pros

    Flexible shifs for students and part time associates

    Cons

    Micromanaging, disappointing HR except for managers, unworthy management, low salary, not very pleasant environment

    Advice to Management

    Try to work hard and don't put pressure on your associates shoulders, don't lie and be honest


  7. "Okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in San Jose, CA
    Current Employee - Sales in San Jose, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Macy's full-time (More than 3 years)

    Pros

    Fast Paced work environment with commission

    Cons

    Holiday season is terrible. Management makes or breaks how good your experience is.

    Advice to Management

    Focus on the workers

  8. "District Jewelry Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Jewelry Director in San Jose, CA
    Current Employee - District Jewelry Director in San Jose, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Macy's (More than a year)

    Pros

    Great business development opportunities to anyone who takes action with their own career path.

    Cons

    Work life Balance cab be a challenge at times.


  9. "SSA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Star Selling Amabassador in San Jose, CA
    Current Employee - Star Selling Amabassador in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Macy's part-time (More than a year)

    Pros

    It is a great environment to be in. Very dynamic.

    Cons

    Really bad training practices. Not much communication and very low pay for what you're expected to do.

    Advice to Management

    Increase wages for those that follow executive scheduling. Better training and more cohesiveness.


  10. "Shoe Salesperson"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ladies Shoes Sales Associate in San Jose, CA
    Former Employee - Ladies Shoes Sales Associate in San Jose, CA
    Doesn't Recommend
    Neutral Outlook

    I worked at Macy's part-time (Less than a year)

    Pros

    Flexible with my schedule/ days needed to be off

    Cons

    being on commission- totally sucks because I am not a shark salesperson


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