Macy's Reviews in San Jose, CA | Glassdoor

Macy's San Jose Reviews

Updated July 2, 2018
127 reviews

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San Jose, CA Area

3.0
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Macy's CEO Jeff Gennette
Jeff Gennette
4 Ratings

127 Employee Reviews

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Pros
Cons
  • "Work life balance is nonexistent within a salaried position" (in 399 reviews)

  • "Did I mention the forceful pushing of Macy's credit cards" (in 874 reviews)

More Pros and Cons

  1. "Striving 4 Excellence"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in San Jose, CA
    Former Employee - Sales Consultant in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's full-time (More than 3 years)

    Pros

    Polished skills, made long lasting contacts and friends.

    Cons

    Excited to see all the changes for Macys this coming holiday season.

    Advice to Management

    Never stop striving for excellence...that's Macys best feature.


  2. "Ehh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in San Jose, CA
    Former Employee - Sales Manager in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than 5 years)

    Pros

    Love working with people
    Love to be busy
    Very charitable company

    Cons

    Under staffed
    Focus is on helping the interns achieve greatness versus the managers already in place
    No work life balance
    1 weekend off every 2 or 3 months
    Cutting positions every year, leaving less chances for advancement
    Poor training
    Below market salaries

    Advice to Management

    Care equally about employees as you do your customers

  3. "Fast paced work environment where there is always something to be done"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Support Team Member in San Jose, CA
    Current Employee - Administrative Support Team Member in San Jose, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Macy's part-time (Less than a year)

    Pros

    Sick pay, nice people, associate discounts, paid lunch break, 15 mins break after every 3 hour, most of the executives are very helpful

    Cons

    The pay is not given based on a persons experience nor the cost of living of the area is taken into consideration resulting in high turn over amongst employees .

    Advice to Management

    Pay people according to the cost of living in the area and their experience


  4. "Beauty Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Beauty Advisor in San Jose, CA
    Former Employee - Beauty Advisor in San Jose, CA

    I worked at Macy's full-time (More than 5 years)

    Pros

    Free make up, fun, great co-workers.

    Cons

    You would go years without a raise.

    Advice to Management

    None


  5. "Amazingly Flexible Hours — Terrible Management/Staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cosmetics/Fragrance Sales Associate in Santa Clara, CA
    Former Employee - Cosmetics/Fragrance Sales Associate in Santa Clara, CA
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    such a great job for a student. I was able to pick up shifts when I wanted to and in whichever departments I wanted to. They understood that I was in school so didn't have high expectations for the # of hours I'd work in a week

    Cons

    other people on the fragrance/cosmetics department were severely racist; a couple of them made derogatory comments towards an Indian couple after they had rung them out, unaware that I'm Indian.


  6. "Shoe sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in San Jose, CA
    Current Employee - Sales Associate in San Jose, CA
    Recommends
    Positive Outlook

    I have been working at Macy's (Less than a year)

    Pros

    Easy job to catch on to sales are fairly easy to make must be able to multitask

    Cons

    Fast pace Not very well training

    Advice to Management

    Considering layoffs in departments that are already shortstaffed


  7. "Great for students"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cosmetics Counter Manager in Sunnyvale, CA
    Former Employee - Cosmetics Counter Manager in Sunnyvale, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than a year)

    Pros

    Great opportunity to gain sales experience
    Commission

    Cons

    Commission gets hurt due to customers abusing return policy
    Policies don't get enforced when a customer is irate
    Pay

  8. "Great place for a seasonal job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ringer in San Jose, CA
    Current Employee - Ringer in San Jose, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Macy's part-time

    Pros

    Picked up a seasonal job here. Quick hire. Very friendly, nice people. Easy to learn on the job, very helpful to do so, and they expect you to make some mistakes while you learn. Management is a gem. These are really nice people to work for.

    It's possible to move from department to department easily if another one needs you and you can show your worth. I'm still there and most seasonals are gone.

    Managers will work with you to meet your schedule needs, despite what the "official" schedule says.

    Really a super friendly place to work.

    Cons

    It's a pain to have to clock in and out.

    Parking during holiday season and weekends is WAY over on the other side of the mall and, if you close, means you need to walk outside the mall in the dark and rain. A bit silly too when there are 300+ free spaces on the third floor of the parking structure in the post-holiday weekends.

    The system won't show you hours in other areas.

    Advice to Management

    Warn people if the policy on parking changes... even your seasonal folks. Almost got a ticket because no one told me.

    Think about raising pay a bit to be more competitive.


  9. "GREAT PEOPLE BAD POLICIES"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Jose, CA
    Former Employee - Anonymous Employee in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    I loved the people I worked with

    Cons

    Low wage terrible hours if you could get any and policy is discrimatory towards men.

    Advice to Management

    If ladies can wear whatever they want so long as it is from Macys men should be able to too.


  10. "Decent place to work (Men's shoes)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate Men's Shoes in Palo Alto, CA
    Former Employee - Sales Associate Men's Shoes in Palo Alto, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    Employee discounts stack with sales, good commission rate, managers were nice and willing to help

    Cons

    It's retail, not much career advancement


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