Macy's Reviews in San Jose, CA | Glassdoor

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Macy's San Jose Reviews

Updated February 15, 2018
124 reviews

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San Jose, CA Area

2.9
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Approve of CEO
Macy's CEO Jeff Gennette
Jeff Gennette
3 Ratings

124 Employee Reviews

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Pros
Cons
  • Work life balance is nonexistent within a salaried position (in 375 reviews)

  • Poor management - pushing Macys credit cards - doesn't care about their associates (in 849 reviews)

More Pros and Cons

  1. "Great place for a seasonal job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ringer in San Jose, CA
    Current Employee - Ringer in San Jose, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Macy's part-time

    Pros

    Picked up a seasonal job here. Quick hire. Very friendly, nice people. Easy to learn on the job, very helpful to do so, and they expect you to make some mistakes while you learn. Management is a gem. These are really nice people to work for.

    It's possible to move from department to department easily if another one needs you and you can show your worth. I'm still there and most seasonals are gone.

    Managers will work with you to meet your schedule needs, despite what the "official" schedule says.

    Really a super friendly place to work.

    Cons

    It's a pain to have to clock in and out.

    Parking during holiday season and weekends is WAY over on the other side of the mall and, if you close, means you need to walk outside the mall in the dark and rain. A bit silly too when there are 300+ free spaces on the third floor of the parking structure in the post-holiday weekends.

    The system won't show you hours in other areas.

    Advice to Management

    Warn people if the policy on parking changes... even your seasonal folks. Almost got a ticket because no one told me.

    Think about raising pay a bit to be more competitive.


  2. "Amazingly Flexible Hours — Terrible Management/Staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cosmetics/Fragrance Sales Associate in Santa Clara, CA
    Former Employee - Cosmetics/Fragrance Sales Associate in Santa Clara, CA
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    such a great job for a student. I was able to pick up shifts when I wanted to and in whichever departments I wanted to. They understood that I was in school so didn't have high expectations for the # of hours I'd work in a week

    Cons

    other people on the fragrance/cosmetics department were severely racist; a couple of them made derogatory comments towards an Indian couple after they had rung them out, unaware that I'm Indian.

  3. "Shoe sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in San Jose, CA
    Current Employee - Sales Associate in San Jose, CA
    Recommends
    Positive Outlook

    I have been working at Macy's (Less than a year)

    Pros

    Easy job to catch on to sales are fairly easy to make must be able to multitask

    Cons

    Fast pace Not very well training

    Advice to Management

    Considering layoffs in departments that are already shortstaffed


  4. "Great for students"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cosmetics Counter Manager in Sunnyvale, CA
    Former Employee - Cosmetics Counter Manager in Sunnyvale, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than a year)

    Pros

    Great opportunity to gain sales experience
    Commission

    Cons

    Commission gets hurt due to customers abusing return policy
    Policies don't get enforced when a customer is irate
    Pay


  5. "GREAT PEOPLE BAD POLICIES"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Jose, CA
    Former Employee - Anonymous Employee in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    I loved the people I worked with

    Cons

    Low wage terrible hours if you could get any and policy is discrimatory towards men.

    Advice to Management

    If ladies can wear whatever they want so long as it is from Macys men should be able to too.


  6. "Decent place to work (Men's shoes)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate Men's Shoes in Palo Alto, CA
    Former Employee - Sales Associate Men's Shoes in Palo Alto, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    Employee discounts stack with sales, good commission rate, managers were nice and willing to help

    Cons

    It's retail, not much career advancement


  7. "sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in San Jose, CA
    Current Employee - Sales Associate in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Macy's full-time (More than 10 years)

    Pros

    flexible hours.close to my home

    Cons

    its a very bad company to work for

  8. "Macy’s is disgusting and TRANSPHOBIC."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in San Jose, CA
    Former Employee - Sales Associate in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's full-time (More than a year)

    Pros

    Macy’s treats their employees like garbage. There are no pros. Macy’s is gross and discrimines against LGBTQ. Don’t shop here.

    Cons

    Wasn’t called by my preferred name by cosmetic managers. Was treated poorly. I was discriminated against for being Trans and don’t recommend aiding Macy’s.


  9. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Palo Alto, CA
    Former Employee - Sales Associate in Palo Alto, CA

    I worked at Macy's part-time (More than a year)

    Pros

    Chill working environment, friendly co workers

    Cons

    not much of a con there


  10. "Seasonal Visual Merchandiser"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Visual Merchandiser in Santa Clara, CA
    Former Employee - Visual Merchandiser in Santa Clara, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's (Less than a year)

    Pros

    It's a great company and people. Many employees have been would the store a long time and that speaks volume

    Cons

    I can't really think of anything.

    Advice to Management

    None really


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