Macy's San Jose Reviews

Updated Jul 2, 2020

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2.5
29%
Recommend to a Friend
33%
Approve of CEO
Macy's CEO Jeff Gennette
Jeff Gennette
8 Ratings
  1. "great place to work"

    5.0
    Former Employee - Seasonal Sales Associate in Santa Clara, CA

    I worked at Macy's full-time for less than a year

    Pros

    good people, good benefits, good work

    Cons

    too many employees, lots of customers

  2. "Macy’s Inc."

    2.0
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    Former Employee - Sales Support Associate in Stanford, CA

    I worked at Macy's part-time for less than a year

    Pros

    Very decent commission rates in addition to hourly wage and employee discounts.

    Cons

    Poor work/life balance. Coworkers very difficult to coordinate tasks and communicate with.

  3. "Cosmetics/fragrances Flex"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Former Employee - Fragrance Sales Associate in San Jose, CA

    I worked at Macy's full-time for less than a year

    Pros

    Colleagues, pick your own hours

    Cons

    There is not ONE main store manager to go to, no employee loyalty, if you make a mistake they accuse you of being dishonest w/company, nobody appreciates the store they work in as far as cleanliness etc

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  4. Helpful (1)

    "don’t bother working for macy’s unless you need a minimum wage job for just a few months or something"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Home Sales Associate in San Jose, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Macy's full-time for less than a year

    Pros

    -pick up extra hours if you need it -some benefits for full time people

    Cons

    -understaffed, employees always covering for departments they’re not hired for -skimpy training -inconsistent management who don’t have good inter communication skills -little regard for the safety and well-being of associates -excessive pandering to customers -inconsistent rules and policies -disorganized return center, return policy, etc. -little opportunity for competitive pay, no commission, etc. -little opportunity for promotion -minimum wage -employee discount is through your macy’s card -no respect for LGBT identities -some managers try to require women to all wear heels and dresses, even though the job is actually very flexible -no action is taken by security or managers when an employee’s physical or emotional safety is compromised -keep in mind i think some of these things might be specific to my location

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  5. "It was interesting."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Visual Merchandiser in Palo Alto, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's part-time for more than a year

    Pros

    Great for part-time high school students.

    Cons

    hours are not much to work with.

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  6. "First Job"

    3.0
    Former Employee - Sales Associate in San Jose, CA

    I worked at Macy's part-time for less than a year

    Pros

    Great company for longevity. Lots of benefits. Managers are nice and helpful. 401k. Very diverse company.

    Cons

    Standing for long period of hours.

  7. "It depends..."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Commissioned Sales Associate in San Jose, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's full-time for more than 3 years

    Pros

    - Availability to exchange your shifts with coworkers - Flexible timing (for a part-time associate - Starting at 9 to 10 AM

    Cons

    - Working on weekends and holidays - Poor management

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  8. "Easy but boring"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in San Jose, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's part-time for less than a year

    Pros

    Easy job Fun managers Easy hiring process

    Cons

    Pushes you to sell credit cards More older people so not that many fun coworkers

  9. Helpful (1)

    "Retail"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Jewelry Business Manager in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's full-time for more than 10 years

    Pros

    Relationships that are built with employees turn into great friendships

    Cons

    Macy’s does not care about their loyal seasoned employees. External hires are paid more than associates who work their way up through the company, very low rates for the amount of work that is put into the job especially though holidays. Many stores are severely understaffed with associates who feel entitled because they show up. Macy’s is constantly cutting back on roles and positions and adding more responsibilities to associates and management “they want more for less” HR managers were removed from stores and now sales managers have absorbed that role as people leaders. When buy online pick up in store roles out a Omni team was set in place to run that then quickly removed and the responsibility of picking went to sells associates while assisting customers on the floor. I have seen days where a department with 2 or 3 associates working trying to assist multiple customers and trying to find 50 plus items at the same time. Promotions are not based on results but primarily on certain upper management liking you or desperation to fill struggling store positions. Macy’s is struggling to keep its associates and management team happy and it shows

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  10. "Fun/Decent Place To Work At"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales & Support Associate in Santa Clara, CA

    I have been working at Macy's full-time for less than a year

    Pros

    Flexible Scheduling, Straight forward Training,

    Cons

    Can be stressfull at times

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