Macy's Reviews in Seattle, WA | Glassdoor

Macy's Seattle Reviews

Updated August 23, 2017
203 reviews

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Seattle, WA Area

3.0
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Macy's CEO Jeff Gennette
Jeff Gennette
2 Ratings

203 Employee Reviews

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  1. "Getting worse by the day"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Lynnwood, WA
    Current Employee - Sales Associate in Lynnwood, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Macy's part-time (More than 5 years)

    Pros

    Love customer I interactions. Good employee discount

    Cons

    Management is selective and unsupportive. Sales staff taking on more roles all the time.

    Advice to Management

    Remember that your store staff is what is the difference between on line shopping and brick and mortar. Treat us as valued assets. Don't play favorites. Make magic with staff as well as customers


  2. "Friendly people, awful company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Beauty Advisor Manager in Seattle, WA
    Former Employee - Beauty Advisor Manager in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's full-time (Less than a year)

    Pros

    Everyone I worked with was really nice and helpful. If it wasn't for them, I would not have stayed as long. Additionally, I did learn a lot (though, not through the help of mentors or instructors but rather through my own experience.)

    Cons

    It's corporate. They will want you to open credit cards first and foremost, they'll want you to almost literally grab customers to "show them something", and even if your numbers are killer and you clock out 2 minutes early, that's what you'll hear about.

    Advice to Management

    Take time to help employees that show promise, make your customers feel comfortable not like they would rather die than make eye contact with an employee.

  3. "horrible place to work. Like working at walmart"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Seattle, WA
    Current Employee - Retail Sales Associate in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Macy's full-time (More than 10 years)

    Pros

    the discount and deals spotted while working

    Cons

    everything, management was horrible unprofessional, no flexibility in your schedule. they didnt want you to work too much but still needed to be available when ever they needed you

    Advice to Management

    treat people with respect


  4. "Amazing Growth opportunities, very structured company and always changing."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Manager in Mountlake Terrace, WA
    Former Employee - Human Resources Manager in Mountlake Terrace, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's full-time (More than 10 years)

    Pros

    Lots of great growth opportunities, they like to promote from within. Great employee benefits like PTO, employee discount, 401k, and flexible work schedule. Executives receive additional benefits as well. I enjoyed being an HR Business Partner for Macys and for the most part I was able to make my own schedule. Occasionally I would work from home which was really nice too.

    Cons

    It's somewhat of a lonely thankless position. While we are business partners and a big part of our job is developing leaders we are not recognized very often and we are not bonus eligible. In addition, the pay is not very good for HRBP's. The best way to make money is to come in from the outside, negotiate a high salary and once you make it "in" get promoted A LOT!

    Advice to Management

    Pay your most loyal talented HR employees a wage that matches their experience external or not.


  5. "..Kinda Awful - wouldn't recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Seattle, WA
    Former Employee - Retail Sales Associate in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's part-time (More than 5 years)

    Pros

    Weekly Pay

    Detailed and comprehensive Healthcare Package

    Can easily give away/trade/pickup shifts if needed

    Point System Attendance

    Cons

    If you're not part of the Macy's "clique", you're not one of them (This is both Management and staff)

    Point System Attendance (so if you're genuinely sick more than two separate times in a month, 2 days each = 4pts.) Once you reach 0 you're no more

    Good luck getting ACTUAL help from your co-workers, computer based training than off to the races! Wtf is that. . If you ask more than one question towards your actual co-workers you get looked at weirdly - how are you supposed to learn otherwise??

    People are snarky and quick to gossip and pass miscellaneous judgement, versus obtaining the truth through proper methods *getting that info from the person directly*(NOT ALL Macys is like this, keep in mind)

    Place can get really messy at times and brings down morale..

    Advice to Management

    Stop feeding into the drama of the workplace (Internal or external)... Its never really healthy to gossip and we can hear you do it, walls aren't THAT thick.. This isn't highschool

    Improve customer service experience

    If the place looks noticeably messy and we have people to help out with that, than give them more hours. . Not Less..?! Because when you put that pressure on the sales associate - we lose out in helping the customers and actually doing our jobs


  6. "Rederic!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - One of the Many in Tukwila, WA
    Former Employee - One of the Many in Tukwila, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than 10 years)

    Pros

    Union environment sets standards for the associates. Performance standards allow you to focus on success. The full time staff drives the heart of productivity.

    Cons

    The successes that you accomplish are never enough. Management micro manages and puppet- ize their reporting managers. If your a good employee, they continue to load on the work.

    Advice to Management

    Embrace your long time associates and thank them for the work ethic that they contribute to your operation. You won't have them for much longer.


  7. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in Seattle, WA
    Former Contractor - Anonymous Contractor in Seattle, WA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's as a contractor

    Pros

    Casual, laid back, fun environment.

    Cons

    Their 90 day probation period is strict. If you want to be hired on as a regular employee, you cannot miss a single day, not even for emergencies. Not a good policy.

    Advice to Management

    You are missing out on good employees by not modifying the 90 day probation period to include an exception of no more than 3-5 absences for good, verifiable cause (i.e. illness or family emergency).

  8. "A great start to retail."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Lynnwood, WA
    Former Employee - Sales Associate in Lynnwood, WA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's full-time (Less than a year)

    Pros

    Great connections, weekly pay, wonderful associates, easy rules to follow, support, nice career opportunities, etc.

    Cons

    Getting called in on your day off, some unorganized managers, lack of communication, etc.

    Advice to Management

    When you're on the sales floor and working your rounds, please try your best to get to us when we need help. I get it, it's overwhelming to get to us all at once, but it's appreciated.


  9. "Holiday Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Holiday Sales Associate in Seattle, WA
    Former Employee - Holiday Sales Associate in Seattle, WA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    - 20% discount
    - Flexible hours

    Cons

    Downtown Seattle no parking if working a overnight shift it could be a problem

    Advice to Management

    I found management to be helpful


  10. "Friendly environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Redmond, WA
    Current Employee - Sales Associate in Redmond, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Macy's full-time (More than a year)

    Pros

    Friendly staff, open conversation, nice area.

    Cons

    Usually issues brought up are ignored or deemed unimportant.


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