Macy's Specialist Reviews | Glassdoor

Macy's Specialist Reviews

Updated November 22, 2017
270 reviews

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Specialist

3.2
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Macy's CEO Jeff Gennette
Jeff Gennette
12 Ratings

Employee Reviews

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More Pros and Cons

  1. "Macy’s"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fine Jewelry Specialist in Oakbrook Terrace, IL
    Former Employee - Fine Jewelry Specialist in Oakbrook Terrace, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than 3 years)

    Pros

    Room for growth and improvement

    Cons

    Reviews for raises shouldn’t be based off just the numbers customer services goes a long way.

    Advice to Management

    Step in when you can! Just managing doesn’t get you the respect you need from employees to make MAGIC


  2. "Macy's"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vendor Specialist in New York, NY
    Current Employee - Vendor Specialist in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Macy's (More than 5 years)

    Pros

    Easy slack off in there

    Cons

    Too many gays and unfair

    Advice to Management

    Fall back

  3. Helpful (1)

    "Asset Protection Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Asset Protection Specialist in Pompano Beach, FL
    Current Employee - Asset Protection Specialist in Pompano Beach, FL
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Macy's part-time

    Pros

    Many nice and friendly/well-educated coworkers.
    This leads to a overall Hospitality spirit that may not be warranted based on the lousy pay.
    20% employee discount.

    Cons

    Lousy pay which leads to low morale.
    Benefits are expensive to purchase and have deducted from your paycheck.
    You are paid so poorly you can't afford to purchase the items they have in the store!
    Work here and join the working class poor

    Advice to Management

    This is a company that makes money hand-over-fist.
    Why not take care of your employees by paying them a livable wage!
    They are one of the major reasons why a Macy's store can't have exceptional sales
    volume.
    Your employees and fine products are the reason why people come to Macys.
    You pay them so poorly which belies an insult to your employees.
    There will come a time when you will not have any kind of good employee because the pay is so poor no one would want to work there


  4. "Excellent job with great benefits and advancement opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Connect Specialist in Redondo Beach, CA
    Current Employee - Connect Specialist in Redondo Beach, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's full-time (More than a year)

    Pros

    We have an extremely helpful management and HR team. We are given flexible working hours for associates who need it and high employee moral throughout the store.

    Cons

    The only thing that hurts our store is that we are understaffed and makes it hard to help all customers on busy days.


  5. "Shoe Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Show Specialist in Alpharetta, GA
    Former Employee - Show Specialist in Alpharetta, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    Good Discount, fun people,

    Cons

    Always something to clean up

    Advice to Management

    Be a little more involved.


  6. "It's ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Support Specialist in Fort Lauderdale, FL
    Current Employee - Support Specialist in Fort Lauderdale, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's part-time (More than a year)

    Pros

    Friendly staff... good training, culture is diverse.

    Cons

    Minimum hours, low pay, nothing else


  7. "horrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fraud Specialist in Tempe, AZ
    Former Employee - Fraud Specialist in Tempe, AZ
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Macy's (Less than a year)

    Pros

    there are none at all

    Cons

    they make it seem like the best place to work but as soon as you get upstairs from training it is everything but great

  8. "Bloomingdale's Client Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Specialist in Tempe, AZ
    Current Employee - Client Specialist in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's full-time (Less than a year)

    Pros

    Very easy, Customer Service type work, seasonal work is busy, Feburary - September is SO SLOW that you can just read a book waiting for incoming calls. I love it.

    Cons

    Sit down in one place all day long.

    Advice to Management

    Keep on hosting special event, they make work fun!


  9. "Asset Protection - Fun and Exciting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Asset Protection Specialist in Los Angeles, CA
    Current Employee - Asset Protection Specialist in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's full-time (Less than a year)

    Pros

    You learn a lot in a really short amount of time. Flexible scheduling. The Managers have high expectations but it is really to keep everyone safe. Be ready to go through constant training and drills.

    Cons

    It can be tough work at times. Apprehending shoplifters can be difficult.

    Advice to Management

    Look at the rate of pay for the top performers.


  10. "men's suit specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Men's Suit Specialist in Tampa, FL
    Former Employee - Men's Suit Specialist in Tampa, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than a year)

    Pros

    the customers, the discounts, and the shoes.

    Cons

    the top management in other departments