Macy's Reviews in Stanford, CA | Glassdoor

Macy's Stanford Reviews

3 reviews

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Stanford, CA

1.9
StarStarStarStarStar
Recommend to a friend
Approve of CEO
Macy's CEO Jeff Gennette
Jeff Gennette
0 Ratings

3 Employee Reviews

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Pros
Cons
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  1. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Stanford, CA
    Former Employee - Anonymous Employee in Stanford, CA
    Recommends
    Neutral Outlook

    Pros

    Busy so time goes fast, employee discount

    Cons

    Shift schedule was not as flexible as I needed.


  2. "meh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Stanford, CA
    Former Employee - Sales Associate in Stanford, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Easy interview
    Paid training
    Straight forward position

    Cons

    Minimum wage pay
    inflexible hours
    lack of personal training
    no one takes the time to help you because people want to meet their own goals instead of help you achieve yours
    competitive
    lack of community

    Advice to Management

    help associates when they're on the sales floor

  3. Helpful (1)

    "Horrible."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Stanford, CA
    Former Employee - Retail Sales Associate in Stanford, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's full-time (Less than a year)

    Pros

    The discounts were good, but that's basically it

    Cons

    Coworkers are incredibly gossipy and competitive even when we worked in the non-commission departments. Managers can't do much at all. They force us to sell the Macy's credit cards since all the managers have a weekly goal, and when you don't get that many, they make you go to a remedial class on how to sell credit cards to customers. Management is always emphasizing "customer service" and the "magic" of Macys. However, Macy's has some of the worst customer service ever. I witnessed many of my coworkers being outright rude to customers, and even fighting with them when they had an issue.

    Advice to Management

    Don't just hire random people cause you need staff. Do constant reviews on whether your employees are actually delivering good customer service and not just putting on a show when you're nearby.


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