Macy's Store Associate Reviews | Glassdoor

Macy's Store Associate Reviews

Updated April 16, 2019
11 reviews

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Store Associate

3.3
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Macy's CEO Jeff Gennette
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  1. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Associate
    Former Employee - Store Associate

    I worked at Macy's part-time

    Pros

    Meeting new people, Slow days, Discount

    Cons

    Rude customers
    Holidays are busy


  2. Helpful (1)

    "50/50"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Support Associate in Durham, NC
    Former Employee - Store Support Associate in Durham, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's (More than 8 years)

    Pros

    You meet good people that are willing to put in hard work and have pride in their job, discount is good plus coupons, and if you just need some extra cash, this job is ok.

    Cons

    Young managers that have just graduated college and finished training tend to be disrespectful, some managers are fair, they play favorites(not in a good way), cut hours(which is bad for part-timers and on call workers), eliminated job positions, no job growth if you're look for a career path, and when it come to going to HR for any problems its a waste of time, because they will either give you the runaround or they'll fill the script and make it look like your the problem.

    Advice to Management

    To the younger Sales Managers, stop talking to your subordinates like children. Everyone in that store are 18 and older, so just because you are a Manager that has training, it does not mean you know more than the Associate that's worked in Retail 5, 10, 15, 20 years. Bottom line, respect need to be put into play.

  3. "Cashier/sales representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Associate in Oklahoma City, OK
    Former Employee - Store Associate in Oklahoma City, OK

    I worked at Macy's (Less than a year)

    Pros

    a great place too live.

    Cons

    They leave you by yourself when its a. Lot of people in line...

    Advice to Management

    Get new people too run the store...


  4. "Great for experince"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Associate in Sacramento, CA
    Current Employee - Store Associate in Sacramento, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Macy's part-time (More than a year)

    Pros

    -Flexible sheduling
    -Can switch your shift with most employees (but not all)
    - Gaining retail and sales experince
    -Working in different department
    -Being pt and workig ft hours if I can
    -Getting to know a lot of different products

    Cons

    -People call out a lot
    -Poor communication from managers ( need more )
    -Always asking if someone can extend or come in early ( need more people)
    -Scheduling is all done by computer

    Advice to Management

    To please communicate more


  5. "Store Associate"

    StarStarStarStarStar
    Former Employee - Store Associate
    Former Employee - Store Associate
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    - Picked my own hours
    - Met great co-workers

    Cons

    - no commission unless working in shoes/fragrance/suits

    Advice to Management

    - don't hassle employees to sell more when not getting commission.


  6. "Fast-paced"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Associate in Arlington, VA
    Current Employee - Store Associate in Arlington, VA
    Recommends
    Neutral Outlook

    I have been working at Macy's part-time (More than a year)

    Pros

    There is a lot to do.

    Cons

    Hard work is not recognized.

    Advice to Management

    Continue to make business customer-focused.


  7. "Operatrions Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Associate in South Pasadena, CA
    Former Employee - Store Associate in South Pasadena, CA
    Recommends
    Positive Outlook

    I worked at Macy's part-time (More than 3 years)

    Pros

    can swap and basically set your own work hour schedule.

    Cons

    not guaranteed 40 hours a week

    Advice to Management

    Remember when you were just starting out, when you set expectations.

  8. "Home Sales Associate"

    StarStarStarStarStar
    • Career Opportunities
    Former Employee - Home Store Sales Associate in Kansas City, MO
    Former Employee - Home Store Sales Associate in Kansas City, MO

    I worked at Macy's full-time (More than a year)

    Pros

    There was great flexibility offered. As a full time student the flex people on hand to take your shifts were very convenient.

    Cons

    Long hours during holiday seasons. Low pay. Close to no benefits offered. Management had favorites.

    Advice to Management

    Offer more benefits and better pay to dedicated employees. Shorter shifts during the holiday season so people can spend time with families.


  9. "Busy Retail Setting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Associate in Brea, CA
    Former Employee - Store Associate in Brea, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    The discounts and constant shopping were fun. The store was busy and we were very rarely bored.

    Cons

    The store was overwhelming during the holidays. Also, it was difficult to get time off.

    Advice to Management

    They do a good job of recognizing associates.


  10. "great place to work and learn about retail."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Associate in New York, NY
    Current Employee - Store Associate in New York, NY
    Recommends
    Approves of CEO

    Pros

    This old department store, originally the May Co., has a sort of comfort food type of feeling to it. It hasn't changed very much over the previous thirty to forty years since I'd come here with my mom…

    Cons

    holiday season it gets really hectic with crowds. big corporation so employees might feel under appreciated. hard to get promoted.

    Advice to Management

    Advance customer service skills include flexibility, leadership, task orientation, pro-activeness, understanding of how body language and tone affect interaction, strong work ethic and the genuine desire to progress the company mission.