Macy's Technology Reviews | Glassdoor

Macy's Technology Reviews

Updated May 11, 2018
392 reviews

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3.0
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Macy's Technology CEO Jeff Gennette
Jeff Gennette
23 Ratings

392 Employee Reviews

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Pros
Cons
  • work life balance, working weekends (in 14 reviews)

  • Interim-CTO has an outdated mindset about work from home (in 11 reviews)

More Pros and Cons

  1. "Amazing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's Technology full-time

    Pros

    Its a fun beautiful environment to work in

    Cons

    There arent any cons at all its reall amazing

    Advice to Management

    Great and very understanding i love it


  2. "Senior Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Macy's Technology full-time (More than a year)

    Pros

    diverse culture, great work life balance

    Cons

    top heavy organization, too many managers, bureaucracy

  3. "Macys"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good pay, a lot of hours

    Cons

    There wasn’t much room for growth

    Advice to Management

    Manage your people better


  4. "Macys Peak Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Peak Supervisor in Houston, TX
    Former Employee - Peak Supervisor in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's Technology (Less than a year)

    Pros

    Paid Weekly
    Diligent HR
    Good Managers

    Cons

    Communication chain problems occasionally

    Advice to Management

    Update Scanners


  5. "Great people/ a lot of red tape"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Specialist in Johns Creek, GA
    Former Employee - Systems Specialist in Johns Creek, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's Technology full-time (More than 8 years)

    Pros

    - A lot of employee recognition and intra-company activities.
    - up to two weekly work from home days depending on team
    - ample sick leave
    - great location in johns creek area
    - great group of people and a peer sponsor system that helps new employees adjust to the company.

    Cons

    - A lot of red tape. Cross team collaboration is often times slow and difficult to do. Most teams are spread thin focusing most of their energy just trying to keep the lights on, which means your project treated with low priority.
    - Teams are spread thin and often overworked. When employees leave their positions they are very slow to be backfilled, sometimes not at all which increases load on existing teams
    -Benefits leave a lot to be desired.

    Advice to Management

    Backfill positions quickly. Adopt and embrace the “own your role” mentality. Focus on improving cross team collaborations and making sure teams are adequately staffed.


  6. "Nice people but out of touch, old school management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Macy's Technology full-time (More than 3 years)

    Pros

    Macys is the place to work for if you have a family or need flexibility. They will go up and beyond to make things work for your personal situation, which is greatly appreciated. Your coworkers are also kind and collaborative, especially on the technology side. It's a place you enjoy going to every day.

    Cons

    Macys tries to be innovative and sometimes pretends to be, but it is not. It's a large company with old school management who don't really know what's going on at the lower levels. There's a culture that's adverse to change, even when it's for the better. They play it safe here.

    Advice to Management

    Take risks and be open to change. Get to know the problems that plague the lower levels. Their managers do not represent their true feelings. Sit down with individuals to understand their daily challenges and do something about it rather than pay lip service.


  7. "National Telephony Sr Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - National Telephony in Atlanta, GA
    Former Employee - National Telephony in Atlanta, GA
    Recommends
    Approves of CEO

    I worked at Macy's Technology full-time (More than 10 years)

    Pros

    Compensation middle to high within industry / employee perks a plus

    Cons

    Ecommerce business is hurting all brick and mortar retail.

    Advice to Management

    Continue to pursue ecommerce angle while maintaining Customer Service in the stores.

  8. "Macy's Technology"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Macy's Technology full-time

    Pros

    Great company and brand. Innovation and collaboration are encouraged.

    Cons

    Made great strides with benefits, but still have more opportunities to be competitive.


  9. "Politics/Nepotism/Favoritism is strong with this part of the company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Johns Creek, GA
    Former Employee - Anonymous Employee in Johns Creek, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's Technology full-time (More than 5 years)

    Pros

    20 days PTO
    Unlimited sick days

    Cons

    There's so much favoritism within my pyramid that I worked under. It was basically a popularity contest and whether or not the upper management liked you to EVEN CONSIDER you for promotion. Not a single woman in my pyramid was higher than an Analyst II. There's a problem within that area of Mayc's tech where I haven't seen many women in higher level technical roles in the area where I worked.
    They say they have a "work/life" balance, it depends which team you're on. My team, it was somewhat non-existent. The ableist mentality towards people who have illnesses that they themselves are trying to control is unbelievable.
    Upper management likes to do a lot of lip service to show that everything is fine, but it's not. A whole bunch of people left there in the ever since the New Year. They make a show on how they are trying to keep their talent. Interim-CTO has an outdated mindset about work from home. Company wide policy is two days, where those under him have one day. This man was so against work from home ever since I started working there about 6 years ago.
    There's little support to those who truly wants to get some training/conferences, and if it was given, it was to people they liked or already have gone before.
    They will overwork you and underpay you.

    Advice to Management

    Actually be a leader and be objective about assessing your employee's performance.
    Instead of playing favorites and doing the stupid politics, actually care about your employees needs to expand their skills with training.
    Promote from within to those who have given their 100% and still haven't gotten their promotions because of the blatant nepotism.
    Hire more people for the teams that need them, instead of overworking them.
    Get rid of the favoritism that's rampant from the top down.


  10. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Atlanta, GA
    Current Employee - Manager in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's Technology full-time (More than 8 years)

    Pros

    Great environment, wonderful people, flexible work hours

    Cons

    health insurance is somewhat costly


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