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Macy's Technology Reviews

Updated January 30, 2018
382 reviews

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3.0
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Macy's Technology CEO Jeff Gennette
Jeff Gennette
18 Ratings

382 Employee Reviews

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Pros
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More Pros and Cons

  1. Featured Review

    "10,000 Foot View"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Macy's Technology full-time (More than 10 years)

    Pros

    Work from home, support from management to test and learn and physical office environment.

    Cons

    Due to the current retail environment, lots of change happening. Communication from top management could improve.


  2. "Receiving"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great company and great managers

    Cons

    Not enough hours during the week

  3. "Senior Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's Technology full-time

    Pros

    Unlimited Sick Days and 3 weeks vacation

    Cons

    Poor Management, lots of downsizing, low morale


  4. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's Technology full-time

    Pros

    My peers and team members were great to work with.

    Cons

    Pay and benefits are not great.


  5. "Test Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Macy's Technology full-time

    Pros

    Work life balance is good

    Cons

    Unorganized and the organizational structure is always changing.

    Advice to Management

    More structure with career paths


  6. "Senior Test Automation Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Test Automation Developer in San Francisco, CA
    Current Employee - Senior Test Automation Developer in San Francisco, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's Technology full-time (More than a year)

    Pros

    Summer Fridays
    Down town San Francisco

    Cons

    No free food
    Benifits are average


  7. "Its ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Macy's Technology full-time

    Pros

    Good for families
    Good for learning

    Cons

    If you aren't liked you don't succeed

    Advice to Management

    listen to your employees

  8. "So far so good"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Macy's Technology full-time

    Pros

    1. nice office
    2. average work

    Cons

    1. salary is a little bit low
    2. technology is behind


  9. "Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer in Johns Creek, GA
    Former Employee - Software Developer in Johns Creek, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's Technology full-time (More than 10 years)

    Pros

    Was a great place to work until the down fall of Retail.

    Cons

    They are cutting their workforce and their focus is on older employees with 15-20 years of service.

    Advice to Management

    Be Professional and respect loyalty.


  10. Helpful (3)

    "The absolute worst technology organization I've ever worked for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's Technology full-time

    Pros

    The employee discount is really the only real benefit of working for Macy's unless you can't find work elsewhere.

    Cons

    I've worked in various technology organizations for some time now, and Macy's has to be the absolute worst I've seen (and that's saying something). Unfortunately leadership has absolutely no clear direction, and is a perfect example of the blind leading the blind. Staffing is basically a H-1B mill, where the vast majority of "engineers" are from India and have very little, if any, appreciable or relevant technical experience. Most are too afraid to speak up in fear of losing their visas, can't (or don't) think for themselves and need to be spoon fed every step to execute their basic job functions effectively (and even then the work done is questionable), and no one seems to care about quality and/or efficiency. Very few best practices are actually followed at Macy's, and when there are outages, leadership pontificates among themselves and genuinely seems baffled as to why there are stability issues in the environment.
    The benefits are horrible which is why the internal recruiters won't provide you with any information prior to receiving an offer. Medical is essentially the bare minimums, meaning all the plans are expensive and/or have high deductible, there's no vision coverage, and what the medical plans do cover is limited. The matching on the 401(k) is below average based on my previous work experience, and PTO doesn't roll over (unless you're a California employee). Oh, and you have to be with the company for 3 months before you get any benefits, and I think the 401(k) doesn't start until a year after your start date.
    All in all, if you're low skilled and want to skate by, Macy's is the place for you. Otherwise, I'd pass on even considering working for the company unless you enjoy being constantly frustrated by working in a dysfunctional mess with an absolutely terrible corporate culture.

    Advice to Management

    Take a step back and realize that hiring unskilled and cheap staff isn't a good approach if you want to retain quality talent. The engagement scores, stability issues, and feedback you're given from your employees should reflect this, and if they don't, you should seriously question your direct reports because they're likely feeding you misinformation. The stability (or lack thereof) and turnover should be enough to validate this comment. There's a reason quality talent leaves after a year or two and you can only retain mediocre employees long term.
    It's also disingenuous every year after receiving low employee engagement scores to try and suggest it's a priority of leadership to make positive changes when nothing of substance ever comes of it.
    Accepting you have a problem is the first step to recovery.


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