Macy's Reviews in United States | Glassdoor

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Macy's US Reviews

Updated February 16, 2018
8,835 reviews

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United States

3.1
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Approve of CEO
Macy's CEO Jeff Gennette
Jeff Gennette
453 Ratings

8,835 Employee Reviews

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Pros
Cons
  • Work life balance is nonexistent within a salaried position (in 370 reviews)

  • Poor management - pushing Macys credit cards - doesn't care about their associates (in 847 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (65)

    "Fantastic Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Houston, TX
    Current Employee - Sales Manager in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's full-time (More than a year)

    Pros

    Macy's is RICH with tradition and heritage which makes you feel very proud to be a member of an American Icon. Macy's has a lot of power and weight in the industry which makes it fun to do your job. Macy's understands how important it is to truly focus on the customer and make "Magic" with everything you do. It isn't all about numbers, its about positive customer experiences which ultimately lead to results.

    Cons

    Like any huge company, there are redundancies with jobs, which makes it difficult to get an answer to a problem or question. Although Macy's tries to move faster, due to the companies size, we often miss business opportunities that smaller competitors act quicker on. Macy's size and power is its greatest strength but also its greatest weakness.

    Advice to Management

    Macy's is a truly fun company to work for however Macy's executives (not all) have difficulty embracing change, especially tenured members, making it difficult to innovate.


  2. "Jobs"

    StarStarStarStarStar
    Current Employee - Manager in West Palm Beach, FL
    Current Employee - Manager in West Palm Beach, FL

    I have been working at Macy's full-time (Less than a year)

    Pros

    Good benefits and good people

    Cons

    No applicable at this time

    Advice to Management

    Keep up the good work

  3. "Great seasonal sales job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Akron, OH
    Former Employee - Sales Associate in Akron, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    Great co-workers and uncapped commission.

    Cons

    Not enough hours during busy holidays.

    Advice to Management

    Check base with employees biweekly.


  4. "Cosmetic Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cosmetics Counter Manager in Fort Myers, FL
    Current Employee - Cosmetics Counter Manager in Fort Myers, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Macy's part-time (More than 3 years)

    Pros

    Macys allows for a flexible schedule. Managment is always willing to work with you. I have also moved twice to different states, in 4 years and Macys was always there!

    Cons

    In Florida the season is up and down as far as business.

    Advice to Management

    None


  5. "It was a decent experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Frango Stock Handler in Chicago, IL
    Former Employee - Frango Stock Handler in Chicago, IL
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Macy's part-time

    Pros

    Those fellow employees can be really friendly.. Really say good mornin to you if they see you.. Although there are some funny actin ones as always.. The atmosphere can be really good sometimes, and the managers don't look down on you for the most part..

    Cons

    Some people can be funny acting, they can be really funny with the hours they give you. Unless you have a cool manager.. They can also be more on the customer's side too often even if the customer is wrong, and the customers can be really annoyin, but that's a given.

    Advice to Management

    Keep up the good work, and try to be more thorough with the people you are managing..


  6. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Roseville, MN
    Former Employee - Sales in Roseville, MN
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Macy's part-time

    Pros

    Employee discount. Personable coworkers and staff.

    Cons

    Early hours with not much felxibility


  7. "Good for seasonal job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seasonal Sales Associate in Vernon Hills, IL
    Former Employee - Seasonal Sales Associate in Vernon Hills, IL
    Recommends

    I worked at Macy's part-time (More than a year)

    Pros

    -Friendly and helpful management
    -Always busy
    -Good associate discounts and perks like Macy's Money for opening new account
    -Meeting new people all the time
    -EXCELLENT SHIFTS that you can choose
    -Excellent InSight function to review all you activity, revenues and tax payments
    -Nice colleagues

    Cons

    -Very dusty environment. Keep you hands cleaned by sanitizer all the time
    -Some customers are really nasty and don't wanna understand anything

  8. "Good environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Azusa, CA
    Current Employee - Sales Associate in Azusa, CA

    I have been working at Macy's part-time (More than a year)

    Pros

    Good environment to work;

    Cons

    Don 't get good hours to work. Really slow

    Advice to Management

    Give chance to hard workers; not dumb people and don't be racist


  9. "Average retail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cosmetics Counter Manager in Detroit, MI
    Former Employee - Cosmetics Counter Manager in Detroit, MI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    Employee discount, recognition for job well done

    Cons

    Hours, a lot of employee turnover, retail hours


  10. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Saginaw, MI
    Former Employee - Sales Associate in Saginaw, MI

    I worked at Macy's part-time (More than 5 years)

    Pros

    You experience meeting and greeting wonderful customers while in a comfortable work environment.

    Cons

    The hours varied often because the department was understaffed which could lead to unemployment.

    Advice to Management

    More balance to provide understood service to customers by applying professional satisfaction to complete their needs.


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