Macy's Reviews in United States | Glassdoor

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Macy's US Reviews

Updated January 21, 2018
8,742 reviews

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United States

3.1
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Approve of CEO
Macy's CEO Jeff Gennette
Jeff Gennette
413 Ratings

8,742 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. Featured Review

    Helpful (63)

    "Fantastic Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Houston, TX
    Current Employee - Sales Manager in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's full-time (More than a year)

    Pros

    Macy's is RICH with tradition and heritage which makes you feel very proud to be a member of an American Icon. Macy's has a lot of power and weight in the industry which makes it fun to do your job. Macy's understands how important it is to truly focus on the customer and make "Magic" with everything you do. It isn't all about numbers, its about positive customer experiences which ultimately lead to results.

    Cons

    Like any huge company, there are redundancies with jobs, which makes it difficult to get an answer to a problem or question. Although Macy's tries to move faster, due to the companies size, we often miss business opportunities that smaller competitors act quicker on. Macy's size and power is its greatest strength but also its greatest weakness.

    Advice to Management

    Macy's is a truly fun company to work for however Macy's executives (not all) have difficulty embracing change, especially tenured members, making it difficult to innovate.


  2. "It was one of the best jobs I ever had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Tukwila, WA
    Former Employee - Sales Associate in Tukwila, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    Love that the schedule was flexible, made lots of friends and got a paycheck every week😊

    Cons

    Work holidays and extended hours but the pay makes up for it.

  3. Helpful (1)

    "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Minnetonka, MN
    Former Employee - Sales Associate in Minnetonka, MN
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Macy's full-time (More than a year)

    Pros

    Great sales experience for people at an entry level. Also builds great customer relation skills.

    Cons

    Strict management and also heavy influence on credit card selling.


  4. "Receiving"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shipping and Receiving Associate in Los Angeles, CA
    Former Employee - Shipping and Receiving Associate in Los Angeles, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    Paid Breaks, Works with your schedule , motivated by co workers, Knowing you satisfied the customers shopping experience is a good feeling !

    Cons

    Gets slow after the season which means less hours for you. You have to have patience in this job and have deadlines.


  5. "Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - West Virginia in Martinsburg, WV
    Current Employee - West Virginia in Martinsburg, WV
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's part-time (More than 3 years)

    Pros

    Flexible scheduling Macy's and bloomingdales employee connection is a great employee tool and benefit

    Cons

    Lacking positions and Financial advancements


  6. "Jewlery Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Jewelry Consultant in Helena, MT
    Current Employee - Jewelry Consultant in Helena, MT
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Macy's full-time (Less than a year)

    Pros

    Business Experience and Sales Support

    Cons

    Crazy hours and pay that doesn't match

    Advice to Management

    Keep an eye out for good workers


  7. "Great place to earn extra money at Christmas time!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seasonal Sales Associate in Sterling Heights, MI
    Former Employee - Seasonal Sales Associate in Sterling Heights, MI
    Recommends
    Positive Outlook

    I worked at Macy's full-time (Less than a year)

    Pros

    I enjoyed working there because the staff was very friendly and helpful. Macy's employees got %20 off of purchases which included purchases directly from Macy's and restaurants affiliated with Macy's. Getting 20% off allowed me to buy name brand items that normally I would not have thought about buying. (Some stuff was way out of price range without the percentage off.)

    Cons

    Excessive walking. Customers can return merchandise anywhere in the store. If they bought it in homed goods they can return it at a make-up counter. So, when this was done, it was our jobs to return the item to the appropriate department. At Christmas time, a lot of returns means a lot of walking all over the store....ugh!

  8. "Weekly Pay, Great for Holiday Season, and Gaining Retail Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Seasonal Selling Floor Associate in Birmingham, AL
    Current Employee - Seasonal Selling Floor Associate in Birmingham, AL
    Recommends
    Approves of CEO

    I have been working at Macy's full-time (Less than a year)

    Pros

    You get payed every Friday if you work within the previous week. Managers are great and helpful. You can get up to 60 hours in December, so 20 hours worth of overtime just in time for the holidays. You also get a 20% employee discount if you have a Macy's Credit Card plus any other discounts available during the time. Great for college students and to have as a part-time or side job.

    Cons

    Customer's can be rude, putting away rails of clothes throughout the day depending on position, lot's of walking, bending, standing, and lifting. Although, you get trained on a computer with the cash register and other aspects of your position you basically get thrown on the floor to put your training to use. Also, hourly pay for seasonal associates can range to just $8.50 a hour. ;( Not enough, in my opinion for the job duties.

    Advice to Management

    offer extensive training, increase hourly pay, and have more perks for employees.


  9. Helpful (1)

    "Positive Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Receiving Associate in Arcadia, CA
    Former Employee - Receiving Associate in Arcadia, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    Hours were flexible, Management was effective. Working conditions were good.

    Cons

    Hours may be extended due to lack of workers on hand.


  10. "Working here has been amazing,I've learned a lot in a short period of time thanks to all my incredibly kind co-workers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Warehouse Associate in Tukwila, WA
    Former Employee - Warehouse Associate in Tukwila, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    Loved that each day was different, I would work in delivery and then I'd be up front loading and unloading trailers. But it was actually pretty cool working with my mom.

    Cons

    The only challenge I had working here was getting to work on time.


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