Macy's Reviews in United States | Glassdoor

Macy's US Reviews

Updated November 11, 2018
9,437 reviews

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United States

3.1
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
Macy's CEO Jeff Gennette
Jeff Gennette
739 Ratings

9,437 Employee Reviews

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Pros
Cons
  • "Work life balance is nonexistent within a salaried position" (in 404 reviews)

  • "Did I mention the forceful pushing of Macy's credit cards" (in 878 reviews)

More Pros and Cons

  1. "Nice place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Beverly Hills, CA
    Current Employee - Store Manager in Beverly Hills, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's full-time (More than 5 years)

    Pros

    Wonderful place to work at all times

    Cons

    No cons at all, beautiful company

    Advice to Management

    great people


  2. Helpful (1)

    "Gift wrapping"

    StarStarStarStarStar
    Former Employee - Seasonal Sales Associate in Lawrenceville, NJ
    Former Employee - Seasonal Sales Associate in Lawrenceville, NJ

    I worked at Macy's part-time (Less than a year)

    Pros

    I was a seasonal employee and I enjoyed the interaction with the customers and I thought it was a memorable experience and actually my second employment at Macy’s

    Cons

    There were times that management were needed and unavailable which made it more of a challenge to satisfy the customer and keep the size of the line more manageable

    Advice to Management

    More extensive training in terms of how to interact with staff, being able to provide advice in a positive manner

  3. "sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Fresno, CA
    Current Employee - Sales Associate in Fresno, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's full-time (More than 3 years)

    Pros

    flexible hours, good management, good training

    Cons

    late shifts, no coverage, no breaks

    Advice to Management

    more help on the floor


  4. "Beauty advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cosmetics Counter Manager in Cheektowaga, NY
    Former Employee - Cosmetics Counter Manager in Cheektowaga, NY

    I worked at Macy's full-time

    Pros

    You get to make your own schedule!! Coworkers were helpful and you get a point system to take days off or call off when you decide to.

    Cons

    Downside was management. Our manager was not always fair to employees unless you were their favorite. Might not be all places.


  5. "Customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service in Marietta, GA
    Current Employee - Customer Service in Marietta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's part-time (Less than a year)

    Pros

    It is very easy i can pick up my hours , and i just need to be kind with people

    Cons

    The money that i make hourly is not enough. Also , i have to walk very much

    Advice to Management

    Please rise my wage


  6. "Fitting Room Associate review"

    StarStarStarStarStar
    • Work/Life Balance
    • Comp & Benefits
    Former Employee - Anonymous Employee in Santa Clara, CA
    Former Employee - Anonymous Employee in Santa Clara, CA
    Recommends

    I worked at Macy's part-time

    Pros

    Schedule posted online a decent time in advance, lots of part time associates hired so it's pretty easy to get someone to switch shifts/cover a shift which means a flexible schedule is very achievable. Work is generally straightforward

    Cons

    Can get repetitive and boring, not the most exciting job


  7. Helpful (1)

    "Friendly overall, discouraged unions, pay average"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seasonal Sales Associate in San Jose, CA
    Former Employee - Seasonal Sales Associate in San Jose, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    Friendly - easy work, often busy

    Cons

    Push credit cards, low pay

  8. "Macy's"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Receiving and Processing in Kendall, FL
    Current Contractor - Receiving and Processing in Kendall, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's as a contractor (Less than a year)

    Pros

    You can gain experience in multiple areas.

    Cons

    Required to work Sundays.
    Sometimes there isn't enough work.


  9. Helpful (1)

    "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee in Aventura, FL
    Former Employee - Anonymous Employee in Aventura, FL

    Pros

    Flexible schedule, they don’t cut your hours, great management team

    Cons

    Small pay at start, not enough time off


  10. "Great Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Territory Account Manager in San Francisco, CA
    Former Employee - Territory Account Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's full-time (More than 5 years)

    Pros

    great benefits, insurance and 401K

    Cons

    have to work retail hours that includes holidays and weekend!


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