Macy's Reviews in Washington, DC | Glassdoor

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Macy's Washington DC Reviews

Updated February 9, 2018
227 reviews

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Washington, DC Area

3.1
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Approve of CEO
Macy's CEO Jeff Gennette
Jeff Gennette
12 Ratings

227 Employee Reviews

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Pros
Cons
  • Work life balance is nonexistent within a salaried position (in 375 reviews)

  • Poor management - pushing Macys credit cards - doesn't care about their associates (in 849 reviews)

More Pros and Cons

  1. "An Outstanding Crew!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Holiday Sales Associate in Fairfax, VA
    Former Employee - Holiday Sales Associate in Fairfax, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    The team their maintains the areas moving and give great efforts plus are doing their very best to give customers high standard of services,
    First ever experience working with the company and i weren't ever disappointed of being welcomed.

    Cons

    eh i guess when closing and you got a pickup/ride that doesn't know of employees exit, it makes a slightly few mindsets get frustrated to know where to arrive for non yet drivers license employees.


  2. "Good experience and room to grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandising Manager in Chantilly, VA
    Former Employee - Merchandising Manager in Chantilly, VA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Macy's full-time (More than 8 years)

    Pros

    Great pay- each your you’ll eligible for bonus and a pay raise depending on which position you hold

    Vacation time
    Flexible work hours
    Co workers

    Cons

    Health benefit deductibles
    Low mileage for travel- most companies give you the government rate but Macy’s gave below that
    Low job security. Be prepared for layoffs every January

    Advice to Management

    Need to do better with training so people are ready to move to the next level.

  3. "Part Time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seasonal Sales Associate in Waldorf, MD
    Former Employee - Seasonal Sales Associate in Waldorf, MD
    Recommends

    I worked at Macy's part-time (More than a year)

    Pros

    Self scheduling was always great ,also getting paid every week.

    Cons

    The training process could've been better.

    Advice to Management

    Please just work on the training. Maybe it could be longer and with actual customers, so that new employees aren't just thrown out on the floor and clueless.


  4. "You can do better!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Macy's Seasonal Sales Associate in Wheaton, MD
    Former Employee - Macy's Seasonal Sales Associate in Wheaton, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's full-time (Less than a year)

    Pros

    Cash and clothing bonus/discounts, Macy money discounts. If its the season you will get tons of hours.

    Cons

    Lack of strong leadership, minimal to NO growth potential, zero - none team players in the store. Always short on staff and the present staff lack of knowledge (communication, technology, courtesy). Overworked and underpaid. Voice is never heard. Terrible leadership, if you have mediocre skills in management Macy's will hire you. Company NEVER, listens to an associate. They will completely disregards what their customer tells them. Spend less money on CEO, bodyguards, private cars and private jets, train well your managers and shift leaders specifically in People skills, customer service, HR then you wouldn't have to lay off thousands of people every year. Pay your associates more specifically those leading and the good ones, and they will take better care of your customers and your buildings.
    Some of their equipment NEVER works properly an/or are broken. Mold and mildew everywhere, regional management knew about it and did nothing. Store handles very gettish clients because they seem care less for everything. They invested $0 in keeping it safe for customers and associates. Disgusting display of leadership, they should be embarrassed. Customers complained constantly about the smell in fitting rooms and bathrooms, again they did nothing.

    Advice to Management

    Hire more prepared personal when it comes to "operations, managers and house keeping". They are the key to a good shift and getting the ball rolling. So far Macy's is a terrible company, who does not care about it's employees. Your managers are very Discriminatory and NO ONE, NOT EVEN HR does anything about performing such wrong practices. Macy's Allowes hostile work environment and played favorites. Its a very unclean environment in all aspects. Don't expect to get any help from management; it's a disaster! They expect you to know everything without proper training and or explanation's when it come to floor work. Very unfair environment!


  5. "reviewer diary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recovery Support Specialist in McLean, VA
    Current Employee - Recovery Support Specialist in McLean, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's full-time (Less than a year)

    Pros

    Good pay Nice co workers

    Cons

    No commission too many nationalities


  6. "Treat"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fitting Room Associate in Washington, DC
    Former Employee - Fitting Room Associate in Washington, DC
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    No Pros. No pro . No pros. No Pros . Metro Center Macy's. No Pros. Horrible

    Cons

    They are terrible, don't hear their associates out. Look at them as a terrible person, once you've made a mistake. Well LPs for sure.

    Advice to Management

    Look into their own management, because what they are doing it's not right nor fair.


  7. "Terrible Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Dulles, VA
    Former Employee - Retail Sales Associate in Dulles, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    bonuses for getting credit applications

    Cons

    management was horrific to deal with.

    Advice to Management

    stop playing favorites and do your job

  8. "Fun"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Dulles, VA
    Former Employee - Sales Associate/Cashier in Dulles, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's part-time (More than a year)

    Pros

    Very flexible schedule and also discounts!

    Cons

    Long periods of standing around with nothing to do, busiest times are special sales days, holidays, etc.


  9. "Good for Extra Money but not long term"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Arlington, VA
    Former Employee - Retail Sales Associate in Arlington, VA
    Doesn't Recommend
    Negative Outlook

    I worked at Macy's full-time (More than a year)

    Pros

    Meet new people
    Make extra money during the holidays
    Good employee discounts

    Cons

    Lazy management
    No room to grow unless you know someone higher up
    Amount of work to Pay radio is poor


  10. "Holiday associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Holiday Sales Associate in Washington, DC
    Current Employee - Holiday Sales Associate in Washington, DC
    Recommends
    Neutral Outlook

    I have been working at Macy's part-time (Less than a year)

    Pros

    You learn team building. Works around your schedule and allows you too Pick your hours of work and stability

    Cons

    Could cause stress Physically

    Advice to Management

    Keep Holiday associates during the day time


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