Macy's Reviews in Worcester, MA | Glassdoor

Macy's Worcester Reviews

14 reviews

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Worcester, MA Area

4.1
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Macy's CEO Jeff Gennette
Jeff Gennette
1 Rating

14 Employee Reviews

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Pros
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  1. "Cosmetics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cosmetics Counter Manager in Worcester, MA
    Current Employee - Cosmetics Counter Manager in Worcester, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's full-time (Less than a year)

    Pros

    Great customers and management

    Cons

    Working weekends and late evenings


  2. "Terrible company, awful managers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Leominster, MA
    Former Employee - Anonymous Employee in Leominster, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than 5 years)

    Pros

    Discount is okay, a lot of incentives such as "macy money" to open credit cards

    Cons

    Had to learn how to be deceptive in having someone open more cards, punished for not opening enough cards for the day, managers were condescending and bad, customers were even worse, throwing clothes in the dressing room. Managers openly allowed stealing, and there is little to no security. Any report to missing clothes would go ignored. Scheduled you even when you requested days off, and team members were often untrained and did not know about sales and coupons.

    Advice to Management

    Flush all managers and replace them, stop getting employees to deceive customers and convincing them to open a second card when they are already in debt, step up security because we had thousands of dollars worth of clothes go missing everyday.

  3. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Gardner, MA
    Former Employee - Sales Associate in Gardner, MA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    Very cooperative and friendly management at the store for which I worked. It was nice to have the extra percentages off on items, as an employee, as well.

    Cons

    As with all retail, low pay. Far below a real living wage these days. Also, hours were inconsistent, so it made it hard to plan ahead for personal events.

    Advice to Management

    Pay your workers better.


  4. "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Supervisor in Leominster, MA
    Former Employee - Sales Supervisor in Leominster, MA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Macy's full-time (More than 3 years)

    Pros

    Coworkers, good team work lots of overtime in the holiday season. Never worked with their management style in a retail setting before.

    Cons

    Store manager disagree with everything you say and still take your idea as hers.
    Pay is less then what a manager would make at a lower end store like Khols or JCPenney
    Sales goals have no reflection to what the store is doing that year month or day. department goals are taken on of thin air.

    Advice to Management

    Think of the people that work for you as people not employee numbers for scorecards.


  5. Helpful (1)

    "Sales Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Supervisor in Sturbridge, MA
    Former Employee - Sales Supervisor in Sturbridge, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's (Less than a year)

    Pros

    All of the employees are very supportive and understanding of your role. The training for this position is very helpful and makes it easy for you to be successful.

    Cons

    Because of the culture, there will always be gossip. Be sure to not add to it and do not entertain it. The benefits are not great either and for the last two years they have had lay offs in January so hit your goals or you could be next.

    Advice to Management

    Managers have their own clicks and most of them have been there for over 5 and even 10 years. Do not expect them to accept you if you are new. They have seen a lot of people come and go. The employees who work for you are very supportive and accepting so that helps.


  6. "Macy"

    StarStarStarStarStar
    Former Employee - Sales Associate in Northborough, MA
    Former Employee - Sales Associate in Northborough, MA

    I worked at Macy's (More than a year)

    Pros

    A very nice environment with good management

    Cons

    No opportunity to grow further in a career and low wage


  7. "beauty advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - On-Call Beauty Advisor in Worcester, MA
    Current Employee - On-Call Beauty Advisor in Worcester, MA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    good company, benefits, competitive salary, work life balance good, opportunity to advance

    Cons

    communication and scheduling at times doesn,t make sense for EX. too many scheduled at slow times of day, and not enough scheduled at busy parts of day when help is needed the most

    Advice to Management

    communication

  8. "typical retail organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate In Macy's in Leominster, MA
    Current Employee - Sales Associate In Macy's in Leominster, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Macy's full-time (More than a year)

    Pros

    nice people to work with. a lot of complainers

    Cons

    pay is minimum to start and have to wait a year for review then most people get 40 cents

    Advice to Management

    let people who want to move to management do so!


  9. "Poor communication and treatment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Support Staff in Auburn, MA
    Former Employee - Support Staff in Auburn, MA
    Doesn't Recommend
    No opinion of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    Full time hours were available for most of the season.

    Cons

    For a minimum wage job, too much stress. Poor communication between all managers for support staff. Poor treatment, little respect. We didn't receive our schedule until 12-24 hours before the week started.

    Advice to Management

    Increase the pay, minimum wage is not liveable.


  10. "Meh retail is not my thing."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Leominster, MA
    Current Employee - Sales Associate in Leominster, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's part-time (More than a year)

    Pros

    co workers were nice, customers were ok

    Cons

    the management wasn't the greatest

    Advice to Management

    none advice to management


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