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Macy's

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Macy's

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Macy's Employee Reviews about "credit cards"

Updated Nov 29, 2021

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Found 28,369 of over 28K reviews
3.5
59% Recommend to a Friend
Macy's CEO Jeff Gennette
68% Approve of CEO

Found 246 of over 28K reviews

3.5
59%
Recommend to a Friend
68%
Approve of CEO
Macy's CEO Jeff Gennette
Jeff Gennette
3,212 Ratings

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Top Review Highlights by Sentiment

Pros
  • "Great people to work with who are both technically knowledgeable and eager to help one another.(in 1526 reviews)
  • "At my location I have some great coworkers that make it fun to come to work.(in 959 reviews)
  • "Flexible hours and I liked the department I worked in and the associates I worked with.(in 956 reviews)
  • "benefits are good (have to be in a certain position to be eligible tho.)(in 682 reviews)
  • "flexible scheduling (get to choose which department and shifts to work) which was done through an online employee portal(in 681 reviews)
Cons
  • "the pay is low for the amount of work and the store is very messy.(in 2154 reviews)
  • "management is poor and lazy(in 1663 reviews)
  • "A few of the managers are rude and not as knowledgable as they should be.(in 1194 reviews)
  • "lots of restructuring and movement where there is no training and NO HR (how do you settle disputes or address uncomfortable situations without HR?)(in 496 reviews)
  • "There is no work/life balance otherwise and it's not worth being there full time!(in 394 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Macy's and is not affected by filters.

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Reviews about "credit cards"

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246
  1. 1.0
    Former Employee, more than 1 year

    Not worth it

    Dec 16, 2017 - Anonymous Employee in Denver, CO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The only thing was the weekly paychecks

    Cons

    Mostly horrible management. Credit Cards are terrible and the pressure put on employees to solicit them was worse.

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  2. 3.0
    Former Employee, more than 1 year

    Decent

    Apr 14, 2016 - Sales Associate in Houston, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fairly flexible. It was easy to get someone to cover your shift if you needed. If you have good coworkers, it can actually be kind of fun. The pay is not too bad.

    Cons

    Management was not very understanding and kind of pushy when it came to credit cards. Sometimes it is not possible to meet your sales and credit card goals, no matter how hard you try. Yet, all they see are your numbers. They don't see how good of any employee that you are. Although I said the pay was not bad, considering what one has to deal with sometimes, it felt like I should have been paid more.

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  4. 2.0
    Former Employee

    Decent job for a daylight full-time bored doctor's wife who loves the discount on their overpriced merchandise.

    Jan 22, 2009 - Sales Associate in Altoona, PA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible hours and decent discount. I worked there part-time while attending college and the ability to schedule hours around my college schedule was beneficial.

    Cons

    Disrespectful management, relatively low morale, and the difficulty in breaking out of the 'floater ' status as they call it. If you get a part-time job there, you're constantly (for several months at least) just shifted around from department to department. The downside to this is that besides knowing how to work the register (which is really the only thing you learn there), you feel like it's your first day everyday there because you're always in a new dept. with new employees and customers and merchandise. The pay is also low and they expect you to sell so many credit cards per month.

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  5. 1.0
    Former Employee, less than 1 year

    Luxury Sweatshop

    Dec 26, 2014 - Sales Associate in Austin, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -Flex Schedule (includes the options to swap shifts, pick up, advertise) -great for part time work (full time is just not worth it)

    Cons

    -Poor Management: always making you feel ur going to be fired every shift -credit cards/promo pushing is out of control -u can clean your area, make everything orderly, go the full 9 yards above and beyond ur daily sales goal, be sweating, almost in tears, and constantly fighting with your co-workers to get to the register first ... And all management ever cares about is if u sold your minimum 3 credit cards (full time) 2 (part) -can never count on coming into work the next day to that clean area you worked so hard on, because the closing employee was to lazy to do any work. -if your slam packed busy and you call for managements help, they never come, never send anyone over to help and turn the other way (this is ridiculous over the holiday season) -bathrooms were disgusting! Smelled horrible and we're always low on supplies (tp, paper towels, soap) Unless you want to be a slave, stay away from Macy's. Need one more con? U'd be surprised how many people try to sleep with each other, just to get promoted.

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    2 people found this review helpful
  6. 4.0
    Former Employee, less than 1 year

    Good part time job during college

    Mar 27, 2018 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Experience was great - employees were nice and manager was nice.

    Cons

    It was stressful to feel the pressure of opening at minimum 3 Macy's credit cards a week...

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  7. 3.0
    Current Employee, less than 1 year

    Macy's Beauty Advisor

    Oct 5, 2014 - Beauty Advisor in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The upper management makes an effort to know every one Most of the people I work with are great individuals and experienced and knowledgable Reaching high sales and credit goals gets recognized

    Cons

    The full-time position is not actually full-time hours (32 hours per week counts as full time) making it hard to live easily with out having to get a second part-time job. Low pay and low raises and it takes a long time until you are able to apply for higher up positions (you have to work there for at least a year before you can apply to other positions- even if your current position is below your qualification and experience level) Union Square is a Union Store so you have to pay the monthly Union fee in order to there Attendance system makes you feel like a child in school, not a working professional Credit card goals are very high and there is lot of pressure for you to open new cards daily

    1 person found this review helpful
  8. 4.0
    Former Employee, more than 1 year

    Fun and fast paced

    Mar 11, 2019 - Cosmetics Sales Associate in Aventura, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Always busy, got to try on the latest trends in Makeup, friendly environment

    Cons

    Management pushed very hard for opening credit cards and penalized those who didn't try.

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  9. 3.0
    Current Employee, more than 1 year

    Not the best...

    Aug 6, 2016 - Anonymous Employee in Costa Mesa, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Macys is flexible and allows you to adjust your schedule easily. There are also a lot of opportunities to pick up shifts all over the store

    Cons

    The managers are pushy and you are required to offer credit cards to all customers.

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  10. 2.0
    Current Employee

    So Do I Work Here or Not?

    Dec 27, 2011 - Seasonal Sales Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -Amazing flexibility with insite, especially being a college student whose schedule can sometimes change and be unpredictable. -Never have had to stay longer than I should have, and I take my lunches when I should. Plus they follow California law so its great. -Get paid weekly. Who doesn't like that?

    Cons

    Been working here since the middle of November so I think my time is coming to an end so saying cons isn't that hard: -Supervisors were really nice but really pushed the idea of selling the credit cards to customers. I've only had two customers open one since I've started, and I don't think that looks to good to them. -Most coworkers are really nice and helpful, especially since I'm a seasonal who has been floating everywhere. But there was one woman who I worked with in a department for a week who gave me a lot of crap in particular because I never had a chance to put clothes away that piled up during the one day sales. Maybe its because she is much older than me (I'm 22), but she felt the need to boss me around, despite only being a sales associate and not my boss. There was another person older than her who was in the same boat (much nicer to me) and she didn't get the same treatment. -While I love the use of insite, I signed up for part time. Part time I don't think involves not working. I've gone a week and a half with no work and finding shifts to pick up can sometimes be downright difficult. -Sales goals are incredibly high sometimes and can only be achieved by staying at the register all day sometimes. Which is hard to do when you are not allowed to stay at th register all the time. -Never met the store manager. Is that odd?

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    1 person found this review helpful
  11. 2.0
    Former Employee, less than 1 year

    Blah

    Jul 25, 2014 - Sales Associate in Alexandria, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Discount on clothes which you can add up. 20% coupon or discount using your Macy's card, and then another 20% for employee discount. A good job for first time workers as the hours aren't long if you work part time, or if you just want some pocket change.

    Cons

    Management was too aggressive when it comes to making your sales goal and opening up new Macy's credit cards. And you will hate everything and everyone during the holiday seasons.

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Viewing 1 - 10 of 246 Reviews