Macy's "employee discount" Reviews | Glassdoor

Macy's Reviews

Updated Jun 16, 2019

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Found 17144 reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
51%
Recommend to a Friend
67%
Approve of CEO
Macy's CEO Jeff Gennette
Jeff Gennette
1600 Ratings
  1. "Toxic Work Environment"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Northridge, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's part-time for more than a year

    Pros

    Employee discount, great coworkers, flexibility in scheduling, opportunity for growth.

    Cons

    Heartless, ‘holier than thou’ managers, trashy and inconsiderate customers, very understaffed, expected to recover 3-4 different departments alone, repetitive blaring music, some coworkers are lazy and put in minimal effort, managers love to scapegoat and reward bad customer behavior.

    Advice to Management

    Stop treating employees poorly, hire more associates to recover and ring more efficiently when busy, listen to and value what associates have to say, and stand up for your employees instead of discrediting and disregarding them.

    Macy's2019-03-21
  2. Helpful (1)

    "Normal retail job"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Seasonal Sales Associate in Pembroke Pines, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Macy's part-time for less than a year

    Pros

    Employee discount on top of all the sales Some of the coworkers were nice

    Cons

    The older people tend to be competitive and mean Customers can be rude

    Macy's2019-02-25
  3. "worst retail experience"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Lake Grove, NY
    Doesn't Recommend

    I worked at Macy's part-time for less than a year

    Pros

    employee discounts and nothing more

    Cons

    worst management, biased, no credit for work done

    Advice to Management

    maybe try not being biased with your employees and they will stick around !

    Macy's2019-02-24
  4. Helpful (1)

    "Employee appreciation matters"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Cosmetics Counter Manager 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's full-time for more than a year

    Pros

    Employee Discount Relationships with Customers & Co-Workers Some paid Holidays Commissioned Zones

    Cons

    Retail hours/schedule Employees are under appreciated & under paid Negative, stressful work environment Under qualified upper management

    Advice to Management

    Appreciate your employees and inspire them with positivity, celebrate their successes, instead of only focusing on the negative.

    Macy's2019-02-21
  5. Helpful (1)

    "Disorganized but nice managers"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Seasonal Customer Service Associate 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's for less than a year

    Pros

    Employee discount, flexible scheduling, managers listen to concerns

    Cons

    Disorganized, understaffed at times, don't contact you when they say they will

    Macy's2019-02-03
  6. Helpful (1)

    "Aggressive Coworkers"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Hurst, TX
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Macy's full-time for less than a year

    Pros

    I liked the 20% employee discount, I could always find good deals. And I really liked the store manager as well, she seemed to be the only one that cared.

    Cons

    The associates that have been working there 10+ years tend to be extremely rude to newcomers. It's like someone is going to steal their territory and they will really fight for it, aka they will make your life impossible there. Did I mention that I am talking about positions that are not even commission. They will even teach you to do things wrong on purpose. The associates are overloaded with work for that super...

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    Advice to Management

    Listen to the associates and try to hear their ideas and suggestions, because they are the ones who are in contact every day with customers. Find a system to make the fitting rooms more organized, don't throw all the weight into the sales person's shoulders, they can only do so much at a time.

    Macy's2019-02-15
  7. "It was ok"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at Macy's full-time

      Pros

      Employee discounts were nice to have

      Cons

      Retail schedule meant no consistency

      Macy's2019-02-04
    • "Political and unprofessional department managers."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Manager in San Jose, CA
      Doesn't Recommend
      Negative Outlook
      Approves of CEO

      I have been working at Macy's full-time for more than 5 years

      Pros

      Schedules: You’re able to switch, advertise or call out and loose points without being terminated right away. Employee discount: You never pay full price at Macy’s. Similar offers are given to customers as well.

      Cons

      Unprofessional management: Managers act like they’re the owners of Macy’s. They look down on their associates and talk to you like you’re nothing to the company in front of customers. They’re extremely nice during survey times and when hounding you to open the Macy’s credit card. Pay: You will never know what your raise will be. You’re also never coached to get the maximum on a raise.

      Advice to Management

      If you hate your job and you’re unhappy and no longer proud of what you do on a daily basis, please resign. Your resentment of the company trickles down to your associates and then you wonder why they’re not performing to your liking. Have standards for yourselves and remember that you’re working with people too.

      Macy's2019-02-19
    • "Counter Manager"

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      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Macy's

      Pros

      Great employee discounts, reasonable commissions

      Cons

      difficult to manage personal and work schedule as it is a retail business (not specifically Macy's fault), customer loyalty system is archaic

      Macy's2019-01-14
    • "okay"

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      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Star Selling Ambassador in Livingston, NJ
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Macy's for less than a year

      Pros

      flexible stress free employee rewards employee discounts holiday treats always available

      Cons

      exhausting tedious very low pay lack of respect for authority shortage of employees

      Advice to Management

      lack of cohesiveness & order in regards to the employees and well as organization of the store & amount of employees

      Macy's2019-01-28
    Found 17144 reviews