Madewell Reviews

Updated Aug 13, 2020

To filter reviews, or .
4.2
83%
Recommend to a Friend
89%
Approve of CEO
Madewell CEO Millard Drexler (no image)
Millard Drexler
216 Ratings
Pros
Cons
  • "Sometimes can be difficult to get hours with a lot of other part-time workers with conflicting scheduling(in 37 reviews)

  • "Low pay relative to other employers in the industry(in 22 reviews)

More Pros and Cons
  1. "The Best"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations Manager 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Madewell full-time for more than 3 years

    Pros

    The team is incredible. work with like-minded employees who love fashion and styling. I have built some of my best friends from this job and my Store Director is the absolute best there is! Madewell has the cutest clothes and its honestly so fun to work for a brand that you believe in and support.

    Cons

    Retail hours can get hard during the Holidays. Dealing with customers can be exhausting but there is so much more that is good you kind of just let any of those issues go and move on with your day! You can't please everyone and that mentality really comes in handy in this job.

  2. "Great Place of work"

    5.0
    Former Employee - Sales Support Associate in Boston, MA
    Recommends

    I worked at Madewell part-time for more than a year

    Pros

    Co-workers are very friendly making the work environment fun

    Cons

    no cons from this company


  3. "Great Place"

    5.0
    Former Employee - Sales Associate 
    Approves of CEO

    I worked at Madewell part-time

    Pros

    I enjoyed working at Madewell. I feel like the company cared for its employees.

    Cons

    Retail always has cons that involve rude customers

  4. "great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate 
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Madewell part-time

    Pros

    the mangers are awesome and its a super fun place to work

    Cons

    it's hard to get enough hours to be full time

  5. "Great leadership, benefits"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Director in Lexington-Fayette, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Madewell full-time for more than a year

    Pros

    The leadership was very supportive and had only constructive comments. Always had my back and seemed to genuinely care for the entire team. Madewell was the best retail experience I've had. The people were awesome (employees and customers), benefits great, no black-out dates, etc

    Cons

    Retail is just hard, weekends, nights.

    Continue reading
  6. "Great Place to Work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Former Employee - Sales Associate 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Madewell part-time for more than 3 years

    Pros

    My coworkers really made the job worth it and the discount was pretty good as well. Overall, I felt positively about the company culture.

    Cons

    I didn’t enjoy having to pitch the “Madewell Insider” program, especially when we were extremely busy ringing people up. In addition, mostly around peak seasons (back to school, holidays) the clientele could be very entitled and rude. Obviously this had more to do with individuals and not the company but the clothing could be pricey and the people buying that price point of clothing were not always compassionate people (interpret that as you wish).

    Continue reading
  7. "Great company"

    4.0
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Madewell full-time

    Pros

    People are kind. Customers are loyal. Work /life balance

    Cons

    Don’t have many...maybe the systems needing updated

  8. "Love it"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Madewell part-time for less than a year

    Pros

    Great people, a great place

    Cons

    Can be fats paced at times

  9. "n/a"

    3.0
    Former Employee - Design Director in New York, NY

    I worked at Madewell full-time

    Pros

    level of creativity despite being a corporate company

    Cons

    the location of the head office

  10. "Worst management"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Salt Lake City, UT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Madewell part-time for less than a year

    Pros

    free pair of jeans after 60 days of working there

    Cons

    pay is not good and you are required to wear only Madewell denim which is quite expensive for a young student

Found 737 reviews