Madewell Reviews | Glassdoor

Madewell Reviews

Updated August 21, 2017
337 reviews

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4.1
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Millard Drexler
119 Ratings

337 Employee Reviews

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Pros
Cons
  • Not much room for growth within the company (in 9 reviews)

  • Normal cons of a retail job- tiring and a lot of standing (in 16 reviews)

More Pros and Cons

  1. "Overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Madewell part-time

    Pros

    The managers are very nice and will work around you schedule. You have opportunities to enter contests and win prizes. You will get a generous discount on Madewell and JCrew merchdise. This is perfect place for college students. You can work on building up your social skills.

    Cons

    Very hard to move up.


  2. "great part time job"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Sales Associate in New York, NY
    Current Employee - Sales Associate in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Madewell part-time

    Pros

    i've been working at madewell for about 3 months and it is a pretty good part time job. great discount, great coworkers (depending which location you work at). management keeps you motivated.

    Cons

    coworkers a little lazy, but overall nice people/good people to work with

    Advice to Management

    be consistent

  3. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Madewell part-time

    Pros

    The discount is incredible, the team at my particular store was amicable and fun, they value customer service and teach great communication skills.

    Cons

    The salary was less than ideal, and I wasn't given a raise even after working there for over a year.


  4. "More Hours"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Madewell part-time

    Pros

    great co workers and good dicounts

    Cons

    over-hired and don't get as many hours as i would have liked


  5. "Sales Associate / stylist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Miami, FL
    Former Employee - Sales Associate in Miami, FL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Madewell (More than a year)

    Pros

    Interesting and friendly clientele. Fun and easy work.

    Cons

    Pays poorly. You will be asked to contribute to charities the company is participating in, when they are paying you $9.00. You are expected to be a poised and perfect person who has a job just to have a job.

    Advice to Management

    Spend more time overlooking who you make manager.


  6. "Temporary Keyholder/Acting AM"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Madewell part-time

    Pros

    Bonus if monthly goal is reached
    Great work environment and coworkers
    Good discount

    Cons

    No full-time sales associate positions
    Low pay for acting AM

    Advice to Management

    Better training system for all employees and managers


  7. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Madewell part-time

    Pros

    Great place to work, coworkers always willing to help. Upper management wants you to do well too! I would definitely recommend to someone looking for a job. Discount!

    Cons

    Sometimes long hours that drag out. If you are not a self starter or motivated this will not be for you. Remember to always keep a smile on your face for customer service purposes!

  8. "Stylist and Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Seattle, WA
    Former Employee - Sales Associate in Seattle, WA
    Recommends

    I worked at Madewell part-time (More than a year)

    Pros

    Flexible work schedule. This is a great place to work as a college student. They are understanding of finals, midterms, needing to do projects, etc. Also, your coworkers are fun, stylist, and enthusiastic. Madewell is a great company with great, quality products. Their style and corporate is great.

    Cons

    Can be very cliquey. Store management is usually disorganized and does not treat their stylists well. Also, sales commission and incentive is lacking.

    Advice to Management

    Store managers should try and connect better with stylists.


  9. "Sales Associate"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Madewell part-time

    Pros

    The people who work here are the best! Such a great working environment, especially for retail.

    Cons

    Sometimes customers are rude or inconsiderate.


  10. Helpful (2)

    "Awesome coworkers, crappy pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Charleston, SC
    Former Employee - Sales Associate in Charleston, SC
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Madewell part-time (More than a year)

    Pros

    The girls are awesome! Everyone is super friendly. Not sure if it's just this store or not. I made some good friends while I was there. The customers are really nice too

    Cons

    The pay is so terrible, and the raises they give you are a joke! It's definitely a corporate problem. The discount is nice though

    Advice to Management

    Don't play favorites


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