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Madewell Reviews

Updated May 20, 2018
431 reviews

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4.1
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Rating TrendsRating Trends
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Millard Drexler
142 Ratings

431 Employee Reviews

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Pros
Cons
  • Part-time was really only once a week (in 23 reviews)

  • Not much room for growth within the company (in 10 reviews)

More Pros and Cons

  1. Helpful (1)

    "I miss it sometimes.. but not always"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Madewell part-time (More than a year)

    Pros

    -Flexibility with the schedule
    -Wonderful place to cultivate friendships
    -Supportive environment

    Cons

    -New shipment packaging is wasteful- needs a better, more eco-friendly system
    -Sometimes the hierarchy of management was felt
    -Low hourly rate and no incentives for part time
    -People take clothing too seriously at times

    Advice to Management

    ASM and Managers were amazing and were always looking out for the associates.


  2. "Success Depends on Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager
    Former Employee - Assistant Manager
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Madewell full-time (More than a year)

    Pros

    The product is what drew me in, but my team really kept me strong and growing in my position. I think that's a reflection of the company as a whole. They give a lot of resources to help you know more about what you're selling--you just have to be willing to put in the work to learn. That's just it. The more you put in for this job, the better you do and the more you grow.

    Cons

    I ended up leaving right before my position was changed to part time, but I would have had to leave regardless with this change. Managers are being left to pick up so much slack now. I cannot imagine doing my role successfully doing part time.

    Advice to Management

    Store level: Communication with lower level managers and associates is key and is what will keep the store successful. Corporate level: The brand will diminish with fewer full time managers in the store--they need people who will put a full time mindset in order to improve the business.

  3. "Great Part Time Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Madewell part-time

    Pros

    Flexible hours and great managers. Everyone is very friendly and willing to help.

    Cons

    So far, there are none.


  4. "Sales Associate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Madewell part-time

    Pros

    Great discount
    Fun environment
    Great coworkers

    Cons

    People working can be lazy or just put an over bad mood on the day


  5. Helpful (1)

    "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Washington, DC
    Current Employee - Sales Associate in Washington, DC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Madewell part-time (More than a year)

    Pros

    Easy going environment, nice people

    Cons

    Booked to full availability, management is hard to communicate with, either too many or not enough people working shifts


  6. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    You get free clothes and discounts

    Cons

    Everyone was too needy who came in

    Advice to Management

    To tone down the fake personalities it made everyone feel uncomfortable


  7. "Eh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Madewell part-time

    Pros

    Great discount, the people who work there are pretty nice

    Cons

    Disorganized at the company level. They move managers and store directors without notice and without replacing them. This leaves stores in a lot of chaos because there is really no one in charge.

  8. "Retail sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Madewell part-time

    Pros

    Coworkers are awesome generally. Flexible hours.

    Cons

    Management got really messy, low pay, barely a discount but strict dress code.


  9. "Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate
    Current Employee - Associate
    Recommends
    Positive Outlook

    I have been working at Madewell (Less than a year)

    Pros

    Amazing place to work! The style is casual yet polished which allows you to dress that way at work. The customer is often laid back, yet stylish. I have loved my time at Madewell.

    Cons

    It can become very crazy around holidays and sales because the stores and staff tend to be on the smaller side when it comes to retail, yet the store is just as busy, if not busier than other stores.


  10. "Ehhh not the best team"

    StarStarStarStarStar
    Former Employee - Retail Sales Associate (Meatpacking) in New York, NY
    Former Employee - Retail Sales Associate (Meatpacking) in New York, NY

    I worked at Madewell part-time (Less than a year)

    Pros

    Close to work
    Hours are fair

    Cons

    Staff is click-ish
    Uncomfortable Sales Floor if you're new

    Advice to Management

    Management should stop gathering on the sales floor to talk in whispers.


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