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Best Places to Work 2022

Madewell

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Madewell

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Madewell Reviews

Updated Nov 28, 2022

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Found 1,478 of over 2K reviews
4.1
82% Recommend to a Friend
Best Places to Work 2022
Madewell CEO Libby Wadle
86% Approve of CEO

Found 1,478 of over 2K reviews

4.1
82%
Recommend to a Friend
86%
Approve of CEO
Madewell CEO Libby Wadle
Libby Wadle
120 Ratings

What people are saying about Madewell

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Top Review Highlights by Sentiment

Pros
Cons
  • "Low pay and inconsistent hours(in 110 reviews)
  • "Long hours and were required to wear Madewell denim (although you could buy the denim for a much lower cost than the regular price).(in 66 reviews)
  • "No commission and 'stylist' incentive is like pointless(in 17 reviews)
  • "Upper management and corporate is hard to communicate with.(in 14 reviews)
  • "Very little training for such a fast(in 13 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Madewell and is not affected by filters.

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  1. 5.0
    Former Employee

    Good

    Nov 28, 2022 - Sales Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Very good and nice co workers

    Cons

    There are not many downsides

    Be the first to find this review helpful
  2. 4.0
    Current Employee, less than 1 year

    Super Friendly Environment. Mediocre pay.

    Nov 15, 2022 - Seasonal Sales Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Easy application. Quick interview. Super friendly team. 40% off Madewell brand stuff (except some stuff like leather jackets) and 60% off 6 items per month. One free pair of pants and one free shirt, but not the super expensive pants or shirts. Kind and supportive staff!

    Cons

    The break room is not very welcoming or comfortable. Cramped and ugly. Definitely an after thought. Discounts don't work for a LOT of things like just about any sneaker, leather jacket, and accessory from 3rd party brand. Onboarding is an absurd amount of reading. There's no way we can remember all that. Pay is mediocre and no benefits for part-time.

    Continue reading
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  4. 5.0
    Former Employee

    Great place to work

    Nov 15, 2022 - Stylist in Portland, OR
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fun place to work and good discout

    Cons

    Not enough hours all the time

    Be the first to find this review helpful
  5. 5.0
    Current Employee

    Madewell review

    Nov 15, 2022 - Sales Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Amazing team environment with supporting employees.

    Cons

    Sometimes it’s hard to get shifts but they are really accommodating.

    Be the first to find this review helpful
  6. 5.0
    Former Employee

    Good Retail Sales Experience

    Nov 8, 2022 - Sales Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I had a great experience working at a Madewell retail storefront. Managers were informative and accommodating. Customers were nice and it was an enjoyable work environment.

    Cons

    Lost of standing on your feet.

    Be the first to find this review helpful
  7. 5.0
    Current Employee

    Best Experience

    Nov 9, 2022 - Sales Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great opportunities for growth, amazing benefits, and a well rounded retail experience

    Cons

    It’s customer service so be prepared to always have your best foot forward

    Be the first to find this review helpful
  8. 4.0
    Current Employee, more than 3 years

    Good Discount

    Nov 18, 2022 - Sales Associate in Nashville, TN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good discount, though I wish we could use the 60% off online

    Cons

    Some coworkers are hired strictly on physical appearance and not based on their attitude or ability to contribute to a healthy work environment.

    Continue reading
    Be the first to find this review helpful
  9. 5.0
    Current Employee

    good for college students

    Nov 3, 2022 - Sales Associate in Manhasset, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -great work environment -flexible with school schedules

    Cons

    -good opportunity to move up in the company

    Be the first to find this review helpful
  10. 4.0
    Former Employee

    good

    Nov 21, 2022 - Merchandiser 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    nice people, good product, fairly clear operations all things considered

    Cons

    no room for growth, loyalty not rewarded financially

    Be the first to find this review helpful
  11. 5.0
    Current Employee

    Sales Associate

    Nov 4, 2022 - Sales Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    great atmosphere in the workplace

    Cons

    business was usually kinda slow

    Be the first to find this review helpful
Viewing 1 - 10 of 1,478 Reviews
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Madewell Reviews FAQs

Madewell has an overall rating of 4.1 out of 5, based on over 1,516 reviews left anonymously by employees. 82% of employees would recommend working at Madewell to a friend and 71% have a positive outlook for the business. This rating has decreased by -3% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Madewell employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Madewell. This rating has decreased by -1% over the last 12 months.

82% of Madewell employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Madewell 3.9 out of 5 for work life balance, 4.2 for culture and values and 3.4 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Madewell to be benefits, workplace, coworkers and the cons to be culture, career development, management.

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Glassdoor has 1,516 Madewell reviews submitted anonymously by Madewell employees. Read employee reviews and ratings on Glassdoor to decide if Madewell is right for you.