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Madewell

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Madewell

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Madewell Employee Reviews about "work environment"

Updated Dec 3, 2021

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Found 154 of over 1,443 reviews

4.1
81%
Recommend to a Friend
84%
Approve of CEO
Madewell CEO Libby Wadle
Libby Wadle
111 Ratings

What people are saying about Madewell

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Top Review Highlights by Sentiment

Pros
Cons
  • "Low pay and pretty slow business(in 99 reviews)
  • "Long hours and were required to wear Madewell denim (although you could buy the denim for a much lower cost than the regular price).(in 60 reviews)
  • "low pay and no commission even though we were expected to give over the top service and essentially act as personal shoppers.(in 17 reviews)
  • "Upper management and corporate is hard to communicate with.(in 14 reviews)
  • "time off is very hard to get(in 14 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Madewell and is not affected by filters.

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Reviews about "work environment"

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  1. 5.0
    Former Employee, less than 1 year

    Excellent Company

    Apr 4, 2019 - Retail Sales Associate in Huntington, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Part time/full time sales associates have lots of opportunities to win competitions and clothing. This gives initiative to work harder. - Professional and great work environment - Great discounts

    Cons

    - Didn't have any cons

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  2. 4.0
    Current Employee

    Temporary Keyholder/Acting AM

    Aug 7, 2017 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Bonus if monthly goal is reached Great work environment and coworkers Good discount

    Cons

    No full-time sales associate positions Low pay for acting AM

    Continue reading
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  3. 4.0
    Current Employee, less than 1 year

    Good experience

    Sep 10, 2021 - Sales Associate in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    fun and supportive environment to work in

    Cons

    retail was boring at times, but overall enjoyed it

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  4. 3.0
    Current Employee, more than 1 year

    Okay at times

    Jan 12, 2022 - Sales Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The discount is great and the work environment can be pretty chill. Management plays a huge role in the atmosphere being enjoyable

    Cons

    Little to no room to move up for black people. Very unpredictable hours.

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  5. 4.0
    Current Employee, less than 1 year

    Madewell Employee

    Apr 15, 2021 - Sales Associate in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great and friendly work environment

    Cons

    Pay was not great and only got a few hours

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  6. 4.0
    Current Employee, more than 1 year

    Great lax job

    May 11, 2021 - Sales Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Calm and relaxed work environment - Managers are generally responsive and open to all concerns - Coworkers are hard working and kind

    Cons

    - Limited hours depending on store traffic - Understaffing as a result of the limited hours given to associates makes it difficult to help customers during peak hours - No real understanding of what it would take to move up the company - Communication between corporate and stores about sales and upcoming events are subject to last minute announcements (on the day of)

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  7. 4.0
    Current Employee, more than 1 year

    flexible

    Aug 2, 2022 - Assistant Production Manager in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    very reasonable work environment and enjoyable

    Cons

    not a lot of room to grow

    Continue reading
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  8. 5.0
    Current Employee

    Amazing!

    Sep 24, 2021 - Sales Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Amazing work environment and discount

    Cons

    frequent changes in work schedule.

    Continue reading
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  9. 3.0
    Former Employee, more than 1 year

    A good retail environment to work in

    Dec 2, 2013 - Stylist in Washington, DC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Young and flexible work environment. Fast paced environment. Good employee discount. Good introduction to higher end retail. Relaxed and upbeat work environment.

    Cons

    Most employees are college or seasonal so there's high turnover. Majority of workers are women by far and the environment can get tense. Middle management can make or break the work feel and attitude of the store. Stagnant upward opportunities. Difficult to find coverage when understaffed, which is often.

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  10. 5.0
    Former Employee, less than 1 year

    amazing company!

    Mar 27, 2020 - Sales Associate in Boston, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Caring and sweet work environment to work in!

    Cons

    None that I can think of

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Viewing 1 - 10 of 154 Reviews

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