Madison Square Garden Reviews | Glassdoor

Madison Square Garden Reviews

Updated September 14, 2017
244 reviews

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3.1
StarStarStarStarStar
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Madison Square Garden President and Chief Executive Officer David O'Connor
David O'Connor
33 Ratings

244 Employee Reviews

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Pros
Cons
  • Long hours but that is typical in sports (in 16 reviews)

  • Because there is such a tight structure, it leaves little room for growth (in 8 reviews)

More Pros and Cons

  1. "Incredible culture, great opportunity to learn, with cool work perks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Student Associate in New York, NY
    Former Employee - Student Associate in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Madison Square Garden full-time

    Pros

    -location and access to incredible events in NYC
    -recently improved company culture
    -passionate peers
    -awesome resources for growth
    -employees are very willing to help you grow your career if you are proactive and take advantage of opportunities

    Cons

    -communication (I was an intern there and applied for a full time job, they communicated great while I was employed there but as soon as my internship ended they went black. I found out I did not get the position through a friend at the company. I thought after interning there full time I at least deserved the respect of a phone call or email)


  2. "Company Culture in Need of Improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Purchasing in New York, NY
    Former Employee - Purchasing in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Madison Square Garden full-time (Less than a year)

    Pros

    Storied Brand. Great people in the lower ranks and daily business operations.

    Cons

    Middle and Upper Management are CLUELESS about what's needed to make things more productive and keep the employees happy while they execute.

    Advice to Management

    GET A CLUE! LISTEN TO YOUR PEOPLE.

  3. "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in White Plains, NY
    Former Employee - Account Executive in White Plains, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Madison Square Garden full-time (More than a year)

    Pros

    The culture is great because of the mystique of Madison Square Garden. Seeing athletes up close and personal is cool.

    Cons

    very easy to feel unvalued, and the trajectory for advancement takes years before consideration. The structure is nonexistent

    Advice to Management

    I recommend you have your ducks lined up before starting a professional team (Westchester Knicks) there is a massive lack of autonomy and there is an impression of being very expendablel


  4. "Cashier"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Tips are really good. Especially at concerts.

    Cons

    Close to no hours during summer.


  5. "Vice President"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Salaries are above average and the work is challenging.

    Cons

    The place is managed by fear

    Advice to Management

    Jim Dolan is too narcissistic to change so there is not much that can be done


  6. Helpful (1)

    "Finance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Approves of CEO

    I have been working at Madison Square Garden full-time

    Pros

    Nice people, good benefits. Company is trying to engage with its employees and provide better environment.

    Cons

    Finance team is understaffed and undertrained. Constant reorgs where staff is cut, no one has been trained to do their duties, yet their jobs fall on remaining employees . Archaic software and tons of manual work. Very frustrating to get any programs to work efficiently because budgets aren't there to develop what is needed.

    Advice to Management

    Invest more $ in your technology and people


  7. "I'm unique"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Madison Square Garden part-time

    Pros

    You experience the entertainment industry

    Cons

    Not making guest happy

  8. "Good Part time to make money"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food Service Worker in New York, NY
    Former Employee - Food Service Worker in New York, NY
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Madison Square Garden part-time (More than 8 years)

    Pros

    It's a fun place to work if you love to interact with people and don't work in concessions

    Cons

    Management and the culture there blows and does not motivate you


  9. "Solid training program"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Pretty solid training program - lots of great interns.

    Cons

    A lot of employees - so can get lost


  10. Helpful (1)

    "It's just temporary, don't get comfortable."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in New York, NY
    Former Employee - Cashier in New York, NY
    Doesn't Recommend
    Negative Outlook

    I worked at Madison Square Garden part-time (More than a year)

    Pros

    Working for the worlds most famous arena, discounts and free tickets..My favorite part was meeting customers from all over the world.My daughter enjoyed going there with me which i loved the experience we had together..that's for life.Making friends with some co workers.Being able to be yourself and act crazy at times because its such aloud place.Concerts are the best nights to work.Tips were good sometimes too! Love the way the place looks..its beautiful.Loved to tell people i worked there.

    Cons

    Management is so unorganized.You never get to really no anyone from hr..cashiers are the bottom of the company no one cares.If your no ones favorite your screwed.They let you go in a heart beat no matter what kind of worker you are.They don't appreciate any employees.They don't live in reality to realize things happen sometimes that's out of your hands.They don't care about your life dramas.Oh in don't be late a couple times you'll be fired quick.No second chances at all, just like i said unless your someones favorite they might help.You pay union dues in they don't even help you keep your job if a problem happens.Most supervisor are so rude to employees and customers.But the higher ups don't seem to pay any mind to that...the only thing they busy doing is firing they best workers.If your a good worker and love people you might wanna work somewhere else..this place will either turn you into them or chew you up in spit you out quick!

    Advice to Management

    Handle decision's better.If you don't like people don"t work there and mess up the name of the company.We should all be as one and supportive to one another.Fight for the people that actually deserve to be there.


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