Madison Square Garden Reviews | Glassdoor

Madison Square Garden Reviews

Updated March 15, 2017
227 reviews

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3.2
Star Star Star Star Star
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Madison Square Garden President and Chief Executive Officer David O'Connor
David O'Connor
23 Ratings

227 Employee Reviews

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Pros
Cons
  • Because there is such a tight structure, it leaves little room for growth (in 8 reviews)

  • Long hours but that is typical in sports (in 13 reviews)

More Pros and Cons

  1. "Cashier"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great atmosphere, you're in the building for live games, depending on position you actually watch the game live you're whole shift, great fans, amazing selection of food,

    Cons

    Not the best hours if this is your primary job, on your feet entire shift so wear insoles, hockey games are cold


  2. "Iconic company with heavy turnover"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Madison Square Garden full-time

    Pros

    -Working for iconic brands (sports teams, venues, events, etc.)
    -Decent perks (occasional free tickets)
    -Competitive pay
    -Good work/life balance

    Cons

    -Company is in state of constant restructure
    -Very corporate environment (surprising for a sports & entertainment company)
    -Empty promises from management
    -Poor internal training & employee advancement structure

    Advice to Management

    Stop making promises that you cannot keep


  3. "Ups and downs"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Insights in New York, NY
    Current Employee - Insights in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Madison Square Garden full-time (More than a year)

    Pros

    It can be fun to be where every great artist, performer and athlete has either performed or competed. Everyone who works there has a passion for the brands. You can work remotely if job function allows.

    Cons

    You never truly feel like a part of the team. You are always doing evenings and weekends. You never know when layoffs are coming.


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  5. Helpful (1)

    "VP"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President in New York, NY
    Former Employee - Vice President in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Madison Square Garden full-time (More than 3 years)

    Pros

    Access to some of the best venues in the world; the chance to market/sell some of the best brands in Sports and Entertainment; and the opportunity to work with some of the top players in the the industry

    Cons

    Corporate structure can be slow-moving; goal alignment between the top and the middle/bottom isn't always in place; intra-division communication isn't great despite a large number of meetings

    Advice to Management

    Continue to attract top talent, but consider targeting more leaders from the sports and entertainment space with immediately applicable experience


  6. Helpful (1)

    "Not the greatest place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Audit Staff in New York, NY
    Current Employee - Audit Staff in New York, NY
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Madison Square Garden full-time (More than a year)

    Pros

    People are phenomenal to work with. The hours aren't bad whatsoever. The executives are great. They really listen to employees.

    Cons

    Very poor pay. The company is behind in technology. The amount of bureaucracy is very high and needs to be reduced.


  7. "Cashier"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier/Foodworker in New York, NY
    Former Employee - Cashier/Foodworker in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Madison Square Garden full-time (Less than a year)

    Pros

    The world most famous arena, was a honor work there,environment good,some very good coworkers,learning experience about sports.is hard for me add more pros because the only thing good was working at MSG.

    Cons

    The food and merchant department is a circus, to be an Union Company is the most unprofessional environment, management is a low key to make this company respectable, myself I couldn't stay longer than 60 days and is not for the 11.00 and change that they were paying was because a specific manager that I called him Chief he took it offensive pulling me on the side telling me that he did not have feathers or makeup in his face I just smiled and said ok and I never came back to work,he was the cherry that top the cake they want people cashiering,preparing food, washing dishes mopping the floor throwing garbage and in top of that dealing with management moody attitudes and harassment because they have their favorites it is incomprehensible in the greatest arena in the world you see this low class people unbelievable and I could go on and on with racist but I will let you go to a show and see what is going arround specially in the hot dogs stands and in the mid time UNION LOCAL 100 very well thank you , representatives are another joke just check how often they change employees, it will tell you how good is to work in this department.🙏

    Advice to Management

    Should change all the floor managers in Food merchant they feel Gods specially with young girls they don't like matured people,this managers should be rotating in different departments if they are so good in that way you eliminate favoritism,corruption and promotes productivity and quality of service with people and employees that work so hard for so little.


  8. Helpful (1)

    "Awesome brands, poor leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Madison Square Garden full-time

    Pros

    Incredible brands and teammates. Some great perks like attending games.

    Cons

    Incredibly high turnover rate at senior leadership level. Challenging to move ahead.


  9. Helpful (1)

    "Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Super in New York, NY
    Current Employee - Super in New York, NY
    Doesn't Recommend

    I have been working at Madison Square Garden part-time (More than 3 years)

    Pros

    in the heart of the city, events often, many hours. entertaining environment, high volume

    Cons

    lack of communication, long days, late nights, drunk guests


  10. "Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director
    Former Employee - Director

    I worked at Madison Square Garden full-time (More than 8 years)

    Pros

    The opportunity to learn about other departments through experience. Diverse responsibilities

    Cons

    Behind the times, not proactive, bureaucratic, difficult to advance, lack of direction


  11. "cashier"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Madison Square Garden full-time

    Pros

    great people to work with overall

    Cons

    the job can get crazy at times

    Advice to Management

    let the employees have a tip cup



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