Madison Square Garden Reviews | Glassdoor

Madison Square Garden Reviews

Updated October 15, 2017
247 reviews

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3.1
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Approve of CEO
Madison Square Garden President and Chief Executive Officer David O'Connor
David O'Connor
33 Ratings

247 Employee Reviews

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Pros
  • great people to work with overall (in 22 reviews)

  • Great place to work leaning something new every day (in 18 reviews)

Cons
  • Long hours but that is typical in sports (in 16 reviews)

  • Because there is such a tight structure, it leaves little room for growth (in 8 reviews)

More Pros and Cons

  1. "event supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Madison Square Garden part-time (More than 8 years)

    Pros

    great place to work in

    Cons

    travel sometimes sucked on trains


  2. "Name Recognition Organization with lots of OT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Madison Square Garden full-time

    Pros

    Great name brand recognition and free swag for admin employees

    Cons

    Significant overtime expectations and constant leadership change

  3. "Full Time Manager Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in New York, NY
    Former Employee - Manager in New York, NY
    Doesn't Recommend
    No opinion of CEO

    I worked at Madison Square Garden full-time (More than 5 years)

    Pros

    Good company to have on your resume

    Cons

    In need of a culture change, better communication between departments

    Advice to Management

    Change the culture to make MSG a more appealing place to work, streamline job responsibilities, raise salaries


  4. "Company Culture in Need of Improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Purchasing in New York, NY
    Former Employee - Purchasing in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Madison Square Garden full-time (Less than a year)

    Pros

    Storied Brand. Great people in the lower ranks and daily business operations.

    Cons

    Middle and Upper Management are CLUELESS about what's needed to make things more productive and keep the employees happy while they execute.

    Advice to Management

    GET A CLUE! LISTEN TO YOUR PEOPLE.


  5. "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in White Plains, NY
    Former Employee - Account Executive in White Plains, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Madison Square Garden full-time (More than a year)

    Pros

    The culture is great because of the mystique of Madison Square Garden. Seeing athletes up close and personal is cool.

    Cons

    very easy to feel unvalued, and the trajectory for advancement takes years before consideration. The structure is nonexistent

    Advice to Management

    I recommend you have your ducks lined up before starting a professional team (Westchester Knicks) there is a massive lack of autonomy and there is an impression of being very expendablel


  6. "Cashier"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Tips are really good. Especially at concerts.

    Cons

    Close to no hours during summer.


  7. "Incredible culture, great opportunity to learn, with cool work perks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Student Associate in New York, NY
    Former Employee - Student Associate in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Madison Square Garden full-time

    Pros

    -location and access to incredible events in NYC
    -recently improved company culture
    -passionate peers
    -awesome resources for growth
    -employees are very willing to help you grow your career if you are proactive and take advantage of opportunities

    Cons

    -communication (I was an intern there and applied for a full time job, they communicated great while I was employed there but as soon as my internship ended they went black. I found out I did not get the position through a friend at the company. I thought after interning there full time I at least deserved the respect of a phone call or email)

  8. "Vice President"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Salaries are above average and the work is challenging.

    Cons

    The place is managed by fear

    Advice to Management

    Jim Dolan is too narcissistic to change so there is not much that can be done


  9. Helpful (1)

    "Finance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Approves of CEO

    I have been working at Madison Square Garden full-time

    Pros

    Nice people, good benefits. Company is trying to engage with its employees and provide better environment.

    Cons

    Finance team is understaffed and undertrained. Constant reorgs where staff is cut, no one has been trained to do their duties, yet their jobs fall on remaining employees . Archaic software and tons of manual work. Very frustrating to get any programs to work efficiently because budgets aren't there to develop what is needed.

    Advice to Management

    Invest more $ in your technology and people


  10. "I'm unique"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Madison Square Garden part-time

    Pros

    You experience the entertainment industry

    Cons

    Not making guest happy


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