Madison Square Garden Reviews | Glassdoor

Madison Square Garden Reviews

Updated April 4, 2017
40 reviews

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2.0
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Madison Square Garden President and Chief Executive Officer David O'Connor
David O'Connor
4 Ratings

40 Employee Reviews

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Pros
Cons
  • Because there is such a tight structure, it leaves little room for growth (in 8 reviews)

  • Long hours but that is typical in sports (in 14 reviews)

More Pros and Cons

  1. "Iconic company with heavy turnover"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Madison Square Garden full-time

    Pros

    -Working for iconic brands (sports teams, venues, events, etc.)
    -Decent perks (occasional free tickets)
    -Competitive pay
    -Good work/life balance

    Cons

    -Company is in state of constant restructure
    -Very corporate environment (surprising for a sports & entertainment company)
    -Empty promises from management
    -Poor internal training & employee advancement structure

    Advice to Management

    Stop making promises that you cannot keep


  2. Helpful (1)

    "Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Super in New York, NY
    Current Employee - Super in New York, NY
    Doesn't Recommend

    I have been working at Madison Square Garden part-time (More than 3 years)

    Pros

    in the heart of the city, events often, many hours. entertaining environment, high volume

    Cons

    lack of communication, long days, late nights, drunk guests


  3. Helpful (1)

    "Childish Co Workers who don't work as a team"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Web Developer in New York, NY
    Former Employee - Web Developer in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Madison Square Garden full-time (Less than a year)

    Pros

    discounts at certain places
    world famous arena
    great location

    Cons

    childish coworkers
    blatant favoritism
    inept management who knows nothing about development
    senior workers here are lazy, and hand out work unfairly
    senior workers do not treat you as a team member, but as competition

    Advice to Management

    The biggest problem with MSG is that there’s a certain person that makes management decisions, who should not be in charge of people. Who isn’t supposed to be in charge of people.

    This person told me before I even started working that I wasn’t needed. He was angry twice while telling me he was the biggest wordpress expert there is, and there was no need for me.

    He tried to have my work rewritten several times for no reason, made a racist comment, and showed extreme favoritism. Although he is in his 40’s, he acts like an egotistical child.

    I was thrown under the bus several times, and this easily became the worst job i’ve ever had. If you’re entry level, then you will be fine here. But if are seen as a threat to this certain person, then he will go out of his way to make things very hard for you. And the other kids that work here follow him and will do whatever he says.

    Management also rewards this type of behavior. All they care about is getting a month of work done in two weeks. They didn’t care after I complained so I simply found a better job where I work with grown ups, and am treated like a grown up.

    My advice to management is to put petty childish people in management roles. You will scare away the good developers, and keep the back stabbing shady ones. Good luck.


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  5. "one's opinion"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Madison Square Garden part-time

    Pros

    meeting people- CEO's, celebs, etc, that you'd never otherwise have a chance to speak with.
    Having the name on the resume. Average shift is only 5.5 hrs. Great job for a college student or someone who has a teacher's type of schedule. Busiest Oct-March-ish, depending on success of sports teams= seasonal.

    Cons

    the insane lack of communication overall and the immaturity level is simply gross. Management can never be wrong, just so agree. Union position so although mgmnt says you can talk to them, end result is never good. Reminded daily how disposable you are. Seasonal position.

    Advice to Management

    learn how to talk to people, learn how to deal with stress, you are also equally disposable.


  6. "Restroom Attendant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Restroom Attendant in Brooklyn, NY
    Former Employee - Restroom Attendant in Brooklyn, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Madison Square Garden (More than a year)

    Pros

    Preparing for an event examples are the Knicks Games or Concerts

    Cons

    There were not any downsides to working at Madison Square Garden


  7. Helpful (3)

    "HR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Union City, NJ
    Former Employee - Anonymous Employee in Union City, NJ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Madison Square Garden (More than a year)

    Pros

    friendly staff, but other than that there are not perks of working there or any work/life/balance

    Cons

    Culture of fear lack of mobility the HR Team are not people oriented.

    Advice to Management

    Find a new HR Team


  8. "Good to have on resume!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Production Manager in New York, NY
    Current Employee - Production Manager in New York, NY
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Madison Square Garden (More than 3 years)

    Pros

    You definitely do get the opportunity to work on a lot of interesting and varied events.

    Cons

    It is very hard to advance within the company. Senior Management is out of touch with what it takes to actually run events. The company is very top heavy with Senior management commanding high salaries and management in the venues being taken advantage of. The company is not great for people wanting a family.

    Advice to Management

    Look at how you treat your employees. Most employees are not happy at their job but have no other place to go.


  9. "Student Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - New York in New York, NY
    Former Intern - New York in New York, NY
    Doesn't Recommend

    I worked at Madison Square Garden as an intern

    Pros

    Exciting at first and definitely a resume builder. To walk into the building and take advantage of the environment is something to look forward to.

    Cons

    A ton of turn over and can spend days doing nothing. Like anything, it is what you make of it but I didn't get the sense there was much of a culture there that would entice anyone to stay long term


  10. Helpful (1)

    "An Ok Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Cashier in Saint Albans, NY
    Current Employee - Cashier in Saint Albans, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Madison Square Garden part-time (Less than a year)

    Pros

    If you really want to work , you have the opportunity to get a lot of hours.

    Cons

    You have to work consistently in order to see a decent pay check , Also the managers are extremely rude & Nasty !

    Advice to Management

    Make sure when you put these people in the position to teach employees how to represent your brand/company they are doing so as well !!


  11. Helpful (1)

    "Iconic theater being ruined by corporate greed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Disapproves of CEO

    Pros

    It is very exciting to be working in such an incredible venue as The Beacon Theater, that is so incredibly beautiful and and a historical landmark. Walking into work everyday and taking in the true incredible beauty of the theater, and being greater by other co-workers with big hellos and hugs. There is an element of electricity as the performers warm up and do sound check, adjust lighting and prepare for a sold out concert. It is very magical!

    Cons

    Unfortunately the reality of a beautiful, iconic musical venue being run by greedy, corporate fraternity boys, who care only about putting money into their fat wallets. MSG has absolutely no concideration for their employees, especially women, and promotions are not based upon excellence and experience, but rather who is "their buddy".

    Advice to Management

    Management needs to value and respect their employees, and remember that one can still be professional, while running an iconic rock and roll venue, without enforcing ridicules rules and regulations. Management needs to value all employees and treat them with the same respect that MSG demands, as well as paying workers appropriately, rather than putting all the profit into Dolan's pockets.


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