Madison Square Garden Reviews | Glassdoor

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Madison Square Garden Reviews

Updated January 12, 2018
257 reviews

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257 Employee Reviews

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Pros
  • great people to work with overall (in 22 reviews)

  • Great place to work leaning something new every day (in 18 reviews)

Cons
  • Long hours but that is typical in sports (in 17 reviews)

  • Because there is such a tight structure, it leaves little room for growth (in 8 reviews)

More Pros and Cons

  1. "Solid training program"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Pretty solid training program - lots of great interns.

    Cons

    A lot of employees - so can get lost


  2. Helpful (1)

    "It's just temporary, don't get comfortable."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in New York, NY
    Former Employee - Cashier in New York, NY
    Doesn't Recommend
    Negative Outlook

    I worked at Madison Square Garden part-time (More than a year)

    Pros

    Working for the worlds most famous arena, discounts and free tickets..My favorite part was meeting customers from all over the world.My daughter enjoyed going there with me which i loved the experience we had together..that's for life.Making friends with some co workers.Being able to be yourself and act crazy at times because its such aloud place.Concerts are the best nights to work.Tips were good sometimes too! Love the way the place looks..its beautiful.Loved to tell people i worked there.

    Cons

    Management is so unorganized.You never get to really no anyone from hr..cashiers are the bottom of the company no one cares.If your no ones favorite your screwed.They let you go in a heart beat no matter what kind of worker you are.They don't appreciate any employees.They don't live in reality to realize things happen sometimes that's out of your hands.They don't care about your life dramas.Oh in don't be late a couple times you'll be fired quick.No second chances at all, just like i said unless your someones favorite they might help.You pay union dues in they don't even help you keep your job if a problem happens.Most supervisor are so rude to employees and customers.But the higher ups don't seem to pay any mind to that...the only thing they busy doing is firing they best workers.If your a good worker and love people you might wanna work somewhere else..this place will either turn you into them or chew you up in spit you out quick!

    Advice to Management

    Handle decision's better.If you don't like people don"t work there and mess up the name of the company.We should all be as one and supportive to one another.Fight for the people that actually deserve to be there.

  3. "Crazy Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Madison Square Garden full-time

    Pros

    Staff are hard working and pleasant. Easy commute (near Penn Station)

    Cons

    Revolving door of executive management. pool benefits (yes - no tickets to games)

    Advice to Management

    someone needs to buy out Jim Dolan


  4. "SVP, HR Business Partner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I worked at Madison Square Garden full-time

    Pros

    Good group of employees. Great Brand. Great Perks

    Cons

    Miserable Owner. Cover your but mentality


  5. "Client Relationship Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Madison Square Garden full-time

    Pros

    Working at live events

    Cons

    Management is at the mercy of the owners unrealistic expectations


  6. Helpful (2)

    "Entertainment has a cadence like no other industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Madison Square Garden full-time (More than 5 years)

    Pros

    A recent over haul of the benefit package has improved the offering.
    This in conjunction with a new HR portal has made it a lot easier to get information on available services.
    New training materials are practically gushing into the system.
    The arena is in a great location.
    New shared space has been provided including a cafeteria called the hub and a lounge type room with lots of windows and natural light.
    They are really pushing the opportunity to engage with senior management making it easier to see whats expected if you want to move up.
    A new ticket request system has been implemented.

    Cons

    It can be a little intense at times. Not for the fainthearted.

    Advice to Management

    Different people are motivated by different rewards for high performance. Find out what individuals are willing to trade to perform consistently above expectation instead of reviewing whether people have exceeded expectation.


  7. "Fan Development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in New York, NY
    Current Employee - Marketing in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Madison Square Garden part-time (Less than a year)

    Pros

    Great working with current and former players on the NYR, working with kids and the community. Get to be on the ice and coach kids.

    Cons

    Doesn't pay enough given that you only work a few hours here and there each week. Not enough responsibility given, almost too easy.

    Advice to Management

    Give staff more responsibility, better pay.

  8. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Madison Square Garden part-time

    Pros

    good people, good compensation, fans are awesome, perks, free food, good management, room to grow, fun work environment, supportive staff

    Cons

    no flexibility with hours, long hours, a lot of time on your feet, double shifts often, no breaks, limited shifts, few shifts during the off season, seasonal


  9. Helpful (1)

    "VP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Madison Square Garden full-time

    Pros

    Company is good for the resume.

    Cons

    Worst management ever. No interest in retaining talent. Do not hear their employees.

    Advice to Management

    The worst Human Resources department on the planet. Literally I sat there to get some advice on how to handle a situation with my manager, the HR rep ate her lunch and stared at her computer screen the entire time. This was after many phone calls to even get an appointment. I have never experienced an HR group like this. Totally disconnected and there to support EVPs only.


  10. "Questionable place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Madison Square Garden full-time (More than a year)

    Pros

    Pay and name but nothing else

    Cons

    Everything else. The place has many issues


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