KEY NOT FOUND: coverImgAlt
Logo
See All Photos

Magellan Health

Engaged Employer

Magellan Health

Add a Review

Magellan Health Care Manager Reviews

Updated Jun 17, 2021

To filter reviews, or .

Found 63 of over 881 reviews

3.1
39%
Recommend to a Friend
28%
Approve of CEO
Magellan Health CEO Kenneth J. Fasola
Kenneth J. Fasola
5 Ratings

Ratings by Demographics

This rating reflects the overall rating of Magellan Health and is not affected by filters.

Want more demographic options?
  1. 5.0
    Current Employee, less than 1 year

    Customer Care Associate II Experience

    Apr 30, 2021 - Customer Care Associate II in San Diego, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great and friendly work environment

    Cons

    Senior Management communication can be better.

    Be the first to find this review helpful
  2. 4.0
    Former Employee

    Flexible

    Jun 17, 2021 - Customer Care Coordinator II 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work with your life balance to make work balance easier

    Cons

    Pay and opportunities to excel could be better

    Be the first to find this review helpful
  3. 1.0
    Current Employee, more than 8 years

    Awful place to work

    Apr 7, 2021 - Care Manager in San Diego, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Salary is very competitive with other companies

    Cons

    Benefits are awful. Morale is terrible. Wait times are astronomical and management has little to no plan to address. You have to work overtime to make up for doctor appointments even though majority of the time you are taking calls past your scheduled time off. It’s a punitive environment where you are belittled for making errors but the management doesn’t communicate when changes are made so errors are inevitable. URs hate calling into Magellan and will start off calls berating CMs for the hold times.

    Continue reading
    Be the first to find this review helpful
  4. 4.0
    Current Employee

    Na

    Mar 15, 2021 - Customer Care Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work environment, competitive salary, training

    Cons

    None none none none none

    Be the first to find this review helpful
  5. 4.0
    Former Employee

    Positive

    Mar 11, 2021 - Care Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work from home Understanding supervisor Nice people

    Cons

    Not much growth Not trained well

    Be the first to find this review helpful
  6. 4.0
    Current Employee, more than 3 years

    Its all about your team!

    Feb 10, 2021 - Care Manager in Salt Lake City, UT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Compensated well for the position

    Cons

    Lots of transition/attrition of employees.

    Continue reading
    Be the first to find this review helpful
  7. 5.0
    Former Employee, more than 8 years

    Care Manager

    Jan 14, 2021 - Care Manager in Maryland Heights, MO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great leadership, supportive environment, standard PTO

    Cons

    No cons to report. Work life balance is good

    Continue reading
    Be the first to find this review helpful
  8. 2.0
    Current Employee, more than 3 years

    Only worried about numbers

    Jan 6, 2021 - Customer Care Representative in Saint Louis, MO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work from home ; decent PTO allotment

    Cons

    Terrible management, only worried about Metrics, dismal training

    Be the first to find this review helpful
  9. 1.0
    Former Employee, more than 1 year

    Do not work here

    Feb 2, 2021 - Care Coordination in Virginia Beach, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    None no good things here

    Cons

    They do not care about anything but money

    Continue reading
    Be the first to find this review helpful
  10. 3.0
    Current Employee

    Must be adaptable

    Oct 24, 2020 - Care Manager in San Diego, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great pay and opportunity for growth Work from home.

    Cons

    Terrible benefits High turnover Not enough staff to keep up with workload Upper management has little knowledge of day to day operations

    Continue reading
    Be the first to find this review helpful
Viewing 1 - 10 of 63 Reviews

Popular Careers with Magellan Health Job Seekers

JobsSalariesInterviews

Work at Magellan Health? Share Your Experiences

or