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Magellan Health

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Magellan Health

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Magellan Health Care Manager Reviews

Updated Jan 21, 2023

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Found 93 of over 1K reviews
3.2
36% Recommend to a Friend

Found 93 of over 1K reviews

3.2
36%
Recommend to a Friend
Magellan Health Chief Executive Officer Derrick Duke
Derrick Duke
0 Rating

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Administrator

Any suggestions on how to ask for a raise. I work for a company for almost 4 years each year we get maybe 20cents an hour increase. When new employees start they were making more than me. I asked for a raise and was given 1.00 more than the newer employees (after threading to leave). Now I have far more responsibilities than the employees and have to train just for a 1.00? I wanna ask for raise but don’t want to look greedy. please help!

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Ratings by Demographics

This rating reflects the overall rating of Magellan Health and is not affected by filters.

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  1. 5.0
    Current Employee, less than 1 year

    Zoom invasion

    Jan 21, 2023 - BH Care Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Remote, remote, remote, remote, remote

    Cons

    Manager, micromanage, screen monitor, Microsoft face recognition software

    Continue reading
    Be the first to find this review helpful
  2. 5.0
    Current Employee

    It is a great Place

    Nov 6, 2022 - Customer Care Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good compensation and growth opportunities,

    Cons

    Relocated and therefore branch has closed, no remote option.

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  4. 3.0
    Former Employee, less than 1 year

    CCC

    Dec 7, 2022 - Customer Care Coordinator in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Supportive Involved Efficient Strategic Sincere

    Cons

    pay hours disengaged repetitive rigid

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  5. 3.0
    Former Employee, less than 1 year

    Tech Issues and Outdated Systems

    Aug 30, 2022 - Customer Care Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The training was outstanding once everyone got on the same page . Great coworkers Decent pay I enjoyed working as a CCA.

    Cons

    The systems are old and the new IT team was outsourced.I had issues from the day of orientation until I left and most of it was due to an abrupt transition with the new IT team, new training methods, and being shortstaffed..Miscommunication happened often. Insurance is horrible. Heavy micromanaging. Training was cut short due to being shortstaffed.

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  6. 5.0
    Current Employee

    Great Company to Work For

    Aug 4, 2022 - Customer Care Associate I in Leesburg, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Generous PTO, Paid Training, Work From Home, Great Leadership, Good Work Environment

    Cons

    No other schedules available for east coast employees other than 11am to 8pm

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  7. 3.0
    Current Employee, more than 1 year

    Pay Rate

    Oct 3, 2022 - Customer Care Associate I in Saint Louis, MO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Decent pay and benefits. PTO system is great!

    Cons

    Pay could be better for workload.

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  8. 3.0
    Former Employee

    Customer Care Associate

    Sep 25, 2022 - Customer Care Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Multiple shifts, paid holidays, a lot of PTO

    Cons

    Back to back phone calls, poor management, low pay, short lunch breaks

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  9. 3.0
    Current Employee, less than 1 year

    Remote nurse

    Aug 22, 2022 - Behavioral Health Care Manager in San Diego, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work remote. Good benefits. Paid holidays and PTO.

    Cons

    Scheduled lunch/breaks. 30 minute lunch break. No flexibility. Tied to calling queue.

    Continue reading
    1 person found this review helpful
  10. 1.0
    Former Employee, more than 5 years

    Not good

    Sep 30, 2022 - Care Manager in San Diego, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The pay is ok, could be better

    Cons

    Poor management team who favors certain employees

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  11. 3.0
    Current Employee

    Rewarding

    Aug 24, 2022 - Care Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    work from home, understanding management team

    Cons

    No comments to provide at this time

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Viewing 1 - 10 of 93 Reviews
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Magellan Health Reviews FAQs

Care Manager professionals working at Magellan Health have rated their employer with 3.2 out of 5 stars in 93 Glassdoor reviews. This is a lower than average score with the overall rating of Magellan Health employees being 3.6 out of 5 stars. Search open Care Manager Jobs at Magellan Health now and start preparing for your job interview by browsing frequently asked Care Manager interview questions at Magellan Health.

Care Manager professionals rate their compensation and benefits at Magellan Health with 3.3 out of 5 stars based on 93 anonymously submitted employee reviews. This is 5.9% worse than the company average rating for salary and benefits. Find out more about Care Manager salaries and benefits at Magellan Health.

36% of Care Manager employees at Magellan Health would recommend their employer to a friend. This rating has remained stable in the past 12 months. Care Manager professionals have also rated Magellan Health with a 3.3 rating for work-life-balance, 3.6 rating for diversity and inclusion, 3.1 rating for culture and values and 2.9 rating for career opportunities.

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