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Magellan Health

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Magellan Health

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Magellan Health Reviews

Updated May 23, 2023

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Found 1,159 of over 1K reviews
3.5
63% Recommend to a Friend
Magellan Health Chief Executive Officer Derrick Duke
65% Approve of CEO

Found 1,156 of over 1K reviews

3.5
63%
Recommend to a Friend
65%
Approve of CEO
Magellan Health Chief Executive Officer Derrick Duke
Derrick Duke
35 Ratings

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Hi, I'm currently at the end of my cna program and I'm supposed to be "orienting" on the floor. My interpretation of orientation from previous jobs is filling out necessary paperwork, and learning any other non physical stuff like who my supervisor is or my point of contact if I should need to communicate with them, where supplies are loc, etc. So far, I was never informed on how much I would be paid until I received my certification or even what I would be doing until then...cont'd in comments

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Top Review Highlights by Sentiment

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Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Magellan Health and is not affected by filters.

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  1. 5.0
    Former Employee, more than 1 year

    Loved working here

    Apr 1, 2023 - QUALITY SPECIALIST II in San Diego, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I was blessed to have great leaders that supported me during my time. It was bittersweet when I had left

    Cons

    It's a large company, so you have to make yourself known to earn the trust and reputation of your peers and managers

    Be the first to find this review helpful
  2. 2.0
    Current Employee, more than 3 years

    Don’t do it. Terrible place

    Feb 27, 2023 - Analyst in West Sacramento, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good pay, some good managers if you get lucky and peers, bonuses

    Cons

    Way more cons than pros. Some absolutely terrible and under-qualified managers, not even under qualified but unqualified period. They blame their employees when they don’t know stuff they should for sure know. But since they don’t they need someone to blame for not updating them, or for “not doing their job” etc. it’s actually embarrassing how little they know. No leadership but a TON of micromanaging from the really insecure managers. Overworked, no boundaries, managers message you at 10:30 on teams and on weekends. If you log off after an 8 hr day it’s frowned upon. Cuz neither the managers or some staff Know how to have a boundary. People have been bullied. I personally watched a peer be bullied by an employee and HRs response verbatim was- well I’m an optimist so I’d like to believe it was just a mistake.” I was floored. Huge favoritism and no one can have an original thought. They share one thought amongst them all and it’s super sad almost. The fact that upper management isn’t seeing the gatekeeping and the issues with their Directors- it’s just not gonna be pretty when all crap hits the wall. and lies they are being told. Wow. Also you’ll only move up if your a favorite and buy then boss things. She posts it on Instagram how her employees buy them things. And boom. Favorites.

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    2 people found this review helpful
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  4. 2.0
    Former Employee, less than 1 year

    low pay, lots of system issues

    May 15, 2023 - CSA - Customer Service Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Sign on bonus. Lots to learn but once put into practice, not a hard position. Company supplies all equipment. Opportunity for advancement as they must hire often, quick turnover.

    Cons

    All of their systems have constant issues, everyone listing issues with the same systems daily in teams. Upper management blame employee internet speeds, however everyone has the same exact system issues every day. There is blatant favoritism shown by some supervisors.

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    1 person found this review helpful
  5. 3.0
    Current Employee, more than 1 year

    High Turnover Rate

    May 22, 2023 - Customer Service Representative in Saint Louis, MO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    the work from home opportunities

    Cons

    the management style not being what was described

    Continue reading
    Be the first to find this review helpful
  6. 4.0
    Former Employee, less than 1 year

    Very good experience

    May 22, 2023 - SQL Developer in Columbia Falls, ME
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Team work is at it max

    Cons

    Sometimes you can face a complicated errors on the database

    Continue reading
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  7. 5.0
    Former Employee, more than 3 years

    Flexible

    May 23, 2023 - Trainer in Glen Allen, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    There was a good amount of flexibility for work/life balance.

    Cons

    Compensation could have been more competitive.

    Be the first to find this review helpful
  8. 2.0
    Current Employee

    Call Center Work

    May 19, 2023 - Mental Health Counselor in Maryland Heights, MO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Being able to work remotely

    Cons

    No merit increases. Average pay increase is 3% annually for clinicians. Minimal opportunity for advancement.

    Continue reading
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  9. 2.0
    Current Employee

    Could be better Overseas

    Apr 7, 2023 - Military Personnel Specialist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    benefits are great portal has a lot of information

    Cons

    They need to pay more for staff Job opportunities are slim They need a representative for the team overseas the supervisor can be in the USA, which can be confusing for the role of the person that advises you daily or hard for your supervisor to support you if they are stateside and they have no interactions with you too many online training too main emails from Magellan that require attention, which really don't understand portal can be hard to grasp

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  10. 1.0
    Current Employee, more than 1 year

    Awful leadership. Do not care about their employees.

    May 13, 2023 - Anonymous Employee in San Diego, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work from home is nice however you’re expected to work outside business hours.

    Cons

    No true HR department. Leaders have no clue and are bullies. Leaders show no interest in employee development. No recognition at all.

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  11. 3.0
    Former Employee

    Ok

    May 8, 2023 - Senior Director in San Diego, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Pay is good and work from home is nice

    Cons

    Frequent lay-offs and reorganization of the company. Senior leadership (if you can call them leaders) is out of touch

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Magellan Health Reviews FAQs

Magellan Health has an overall rating of 3.5 out of 5, based on over 1,246 reviews left anonymously by employees. 63% of employees would recommend working at Magellan Health to a friend and 50% have a positive outlook for the business. This rating has improved by 1% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Magellan Health employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Magellan Health. This rating has decreased by -3% over the last 12 months.

63% of Magellan Health employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Magellan Health 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Magellan Health to be compensation, coworkers, benefits and the cons to be senior leadership, career development, management.

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Glassdoor has 1,246 Magellan Health reviews submitted anonymously by Magellan Health employees. Read employee reviews and ratings on Glassdoor to decide if Magellan Health is right for you.