Magellan Health Reviews
Updated May 23, 2023
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Top Review Highlights by Sentiment
- "upper management is disorganized, unprofessional, lacking required basic knowledge to perform basic job functions" (in 28 reviews)
Ratings by Demographics
This rating reflects the overall rating of Magellan Health and is not affected by filters.
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- Former Employee, more than 1 year★★★★★
Loved working here
Apr 1, 2023 - QUALITY SPECIALIST II in San Diego, CARecommendCEO ApprovalBusiness OutlookPros
I was blessed to have great leaders that supported me during my time. It was bittersweet when I had left
Cons
It's a large company, so you have to make yourself known to earn the trust and reputation of your peers and managers
- Current Employee, more than 3 years★★★★★
Don’t do it. Terrible place
Feb 27, 2023 - Analyst in West Sacramento, CARecommendCEO ApprovalBusiness OutlookPros
Good pay, some good managers if you get lucky and peers, bonuses
Cons
Way more cons than pros. Some absolutely terrible and under-qualified managers, not even under qualified but unqualified period. They blame their employees when they don’t know stuff they should for sure know. But since they don’t they need someone to blame for not updating them, or for “not doing their job” etc. it’s actually embarrassing how little they know. No leadership but a TON of micromanaging from the really insecure managers. Overworked, no boundaries, managers message you at 10:30 on teams and on weekends. If you log off after an 8 hr day it’s frowned upon. Cuz neither the managers or some staff Know how to have a boundary. People have been bullied. I personally watched a peer be bullied by an employee and HRs response verbatim was- well I’m an optimist so I’d like to believe it was just a mistake.” I was floored. Huge favoritism and no one can have an original thought. They share one thought amongst them all and it’s super sad almost. The fact that upper management isn’t seeing the gatekeeping and the issues with their Directors- it’s just not gonna be pretty when all crap hits the wall. and lies they are being told. Wow. Also you’ll only move up if your a favorite and buy then boss things. She posts it on Instagram how her employees buy them things. And boom. Favorites.
Continue reading - Former Employee, less than 1 year★★★★★
low pay, lots of system issues
May 15, 2023 - CSA - Customer Service AssociateRecommendCEO ApprovalBusiness OutlookPros
Sign on bonus. Lots to learn but once put into practice, not a hard position. Company supplies all equipment. Opportunity for advancement as they must hire often, quick turnover.
Cons
All of their systems have constant issues, everyone listing issues with the same systems daily in teams. Upper management blame employee internet speeds, however everyone has the same exact system issues every day. There is blatant favoritism shown by some supervisors.
Continue reading - Current Employee, more than 1 year★★★★★
High Turnover Rate
May 22, 2023 - Customer Service Representative in Saint Louis, MORecommendCEO ApprovalBusiness OutlookPros
the work from home opportunities
Cons
the management style not being what was described
Continue reading - Former Employee, less than 1 year★★★★★
Very good experience
May 22, 2023 - SQL Developer in Columbia Falls, MERecommendCEO ApprovalBusiness OutlookPros
Team work is at it max
Cons
Sometimes you can face a complicated errors on the database
Continue reading - Former Employee, more than 3 years★★★★★
Pros
There was a good amount of flexibility for work/life balance.
Cons
Compensation could have been more competitive.
- Current Employee★★★★★
Call Center Work
May 19, 2023 - Mental Health Counselor in Maryland Heights, MORecommendCEO ApprovalBusiness OutlookPros
Being able to work remotely
Cons
No merit increases. Average pay increase is 3% annually for clinicians. Minimal opportunity for advancement.
Continue reading - Current Employee★★★★★
Could be better Overseas
Apr 7, 2023 - Military Personnel SpecialistRecommendCEO ApprovalBusiness OutlookPros
benefits are great portal has a lot of information
Cons
They need to pay more for staff Job opportunities are slim They need a representative for the team overseas the supervisor can be in the USA, which can be confusing for the role of the person that advises you daily or hard for your supervisor to support you if they are stateside and they have no interactions with you too many online training too main emails from Magellan that require attention, which really don't understand portal can be hard to grasp
Continue reading - Current Employee, more than 1 year★★★★★
Awful leadership. Do not care about their employees.
May 13, 2023 - Anonymous Employee in San Diego, CARecommendCEO ApprovalBusiness OutlookPros
Work from home is nice however you’re expected to work outside business hours.
Cons
No true HR department. Leaders have no clue and are bullies. Leaders show no interest in employee development. No recognition at all.
Continue reading - Former Employee★★★★★
Pros
Pay is good and work from home is nice
Cons
Frequent lay-offs and reorganization of the company. Senior leadership (if you can call them leaders) is out of touch
Magellan Health Reviews FAQs
Magellan Health has an overall rating of 3.5 out of 5, based on over 1,246 reviews left anonymously by employees. 63% of employees would recommend working at Magellan Health to a friend and 50% have a positive outlook for the business. This rating has improved by 1% over the last 12 months.
63% of Magellan Health employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Magellan Health 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Magellan Health to be compensation, coworkers, benefits and the cons to be senior leadership, career development, management.
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