Magellan Health Reviews | Glassdoor

Magellan Health Reviews

Updated July 16, 2017
53 reviews

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Barry Smith
14 Ratings

53 Employee Reviews

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Pros
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  1. "manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader in Saint Louis, MO
    Current Employee - Team Leader in Saint Louis, MO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Magellan Health full-time (More than 5 years)

    Pros

    Cafe in the St Louis office

    Cons

    Culture needs improvement. More diversity involvement.

    Advice to Management

    increase diversity


  2. Helpful (2)

    "MFLC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - MFLC in Fayetteville, NC
    Current Contractor - MFLC in Fayetteville, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Magellan Health as a contractor (More than 5 years)

    Pros

    Working with armed forces/families who appreciate your efforts. Flexible hours. Autonomy. Benefit options.

    Cons

    Concur w/others on inexperienced supervisors. They hire corporate puppets. Lack of support on the road traveling. Boersma Travel is a joke! They threaten or refuse not to pay lodging and other expenses yet require travel. Mgt will not support you. Know your rights and laws. Do not fly or travel on a weekend or evening because if you are stranded you will not receive support after hours. You will be told differently and get a dose of reality. Poor wages for required credentials.

    Advice to Management

    Cease incentive/bonus/referral programs, pay higher wages and/or pay for health benefits instead. Hire competent supervisors and support your front line people.

  3. Helpful (2)

    "Programmers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Magellan Health full-time

    Pros

    Use to be a great place until new head of IT,

    Cons

    Programming with agile methods. Nothing but constant meetings, every day, what did you do yesterday, what do you plan to do today, code review, constantly reviewing everything you do, if you like micro management of everything you do, Magellan and Agile is for you. Everyone is taking 1 hour online courses and thinks they are programmers now, second guessing everything. The stress level is thru the roof. Half the IT staff is actively looking for a new job or has left. I'm out of here, too.

    Advice to Management

    Dump Agile


  4. Helpful (1)

    "Worst place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Glen Allen, VA
    Current Employee - Anonymous Employee in Glen Allen, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Magellan Health full-time (More than a year)

    Pros

    I dont find any pros in this place

    Cons

    The IT office in Glen Allen is the worst place to be. Very unethical , and unfriendly work envirnment.


  5. "MFLC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - MFLC
    Former Employee - MFLC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Magellan Health full-time (More than a year)

    Pros

    Supporting Military Community in readiness

    Cons

    unethical culture, unsupportive management/ supervisors, low pay

    Advice to Management

    Stop growing until you can get it right


  6. "Clinical"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Magellan Health full-time (More than 3 years)

    Pros

    Coworkers, members, PTO, some flex, relatively decent pay

    Cons

    Toxic work environment. Unrealistic expectations. Manager did not understand the tasks and therefore could not effectively manage her team. HR does not listen even with multiple complaints about the manager.


  7. Helpful (2)

    "Proceed with Caution"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Eagan, MN
    Current Employee - Anonymous Employee in Eagan, MN
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Magellan Health full-time (More than 5 years)

    Pros

    Does a really good job setting up remote employees; some nice people

    Cons

    Poor management by executive leadership; ton of service issues and poor quality; systems and infrastructure out-of-date and ineffective; unhappy employees and customers;

  8. Helpful (1)

    "Stay away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Care Manager in Hiram, GA
    Former Employee - Senior Care Manager in Hiram, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Magellan Health full-time (More than 8 years)

    Pros

    Pay and benefits pretty good but may be less than some other managed care companies. They do pay 100% for CEU training and annual licensure renewal.

    Cons

    this company's behavioral health division is in complete disarray with many continued lay offs, most recently of more middle managers. Does not seem to be progressing in obtaining new business, training is extremely poor, and now all employees work out of a queue with 2 15 min breaks and 1/2 hr for lunch. More like a factory than a professional place to work . Licensed clinicians treated like customer service reps in a call center. Day to day work is stressful and frustrating. Difficult to get time off even though it is earned.

    Advice to Management

    Close your doors. This has always been a top down management company where supervisors and managers are kept out of the loop about company decisions which seem to be made without input from those doing the job.


  9. Helpful (1)

    "Honesty is the BEST policy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Orlando, FL
    Former Employee - Anonymous Employee in Orlando, FL
    Doesn't Recommend
    Negative Outlook

    Pros

    The clients really need the help

    Cons

    Promises were never kept! A large workforce was hired when this company first came into the Orlando Area. This large workforce was used to "on-board" new clients onto the Health Insurance uniquely structured to help people with SMI (Serious Mental Illness) that had other medical issues. Great idea, but the company never kept their promise. Many people asked repeatedly if they were going to be laid off, and the management kept saying that would not happen. Before the one year make, a large part of that workforce was laid off... yes, even after they said that would not happen. Apparently, this had happened to others before, so that is why they kept asking!! Some were even on their third go-round!! How crazy! I wish I knew before I accepted the position! I would never have accepted it... Honesty is the best policy... Employees should have been told it was temporary

    Advice to Management

    HONESTY IS THE BEST POLICY!! Employees should have been told that the position was temporary! People have lives, families, and bills to pay! I wonder how you would feel if the shoe was on your foot!!


  10. Helpful (2)

    "Dysfunctional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in Columbia, MD
    Former Employee - Senior Manager in Columbia, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Magellan Health full-time

    Pros

    Telecommuting was convenient. Decent benefits

    Cons

    Dysfunctional management. Revolving door. Favortism among managenent

    Advice to Management

    Take care of good employees.


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