Magellan Health Reviews | Glassdoor

Magellan Health Reviews

Updated May 30, 2017
109 reviews

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4.0
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Barry Smith
41 Ratings

109 Employee Reviews

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Pros
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More Pros and Cons

  1. "Desktop Administrator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Desktop Administrator/Senior Support Technician in Scottsdale, AZ
    Current Employee - Desktop Administrator/Senior Support Technician in Scottsdale, AZ
    Positive Outlook
    Approves of CEO

    I have been working at Magellan Health full-time (More than a year)

    Pros

    - Great People
    - Great Team Environment
    - Innovative Company

    Cons

    - Slow upward mobility
    - No real career path presently


  2. "Solid Company in Growthmode"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Maryland Heights, MO
    Former Employee - Anonymous Employee in Maryland Heights, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Magellan Health full-time (More than 10 years)

    Pros

    Magellan is a sound company. Their compensation is fair and their standards and expectations are high.

    Cons

    There tends to be a lot of movement in the executive positions which changes strategy and gives the experience of being top heavy.

    Advice to Management

    Grow talent within. Although I did see they have a management training position listed on the job boards, so maybe they figured that out.

  3. Helpful (1)

    "Magellan"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Saint Louis, MO
    Current Employee - Anonymous Employee in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Magellan Health full-time (Less than a year)

    Pros

    Great PTO
    Nice Building
    Café
    Workout Room
    Secure Access by badge only

    Cons

    Next to landfill so outside smells on somedays


  4. "Peer Recovery Navigator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Peer Recovery Navigator in Newtown, PA
    Current Employee - Peer Recovery Navigator in Newtown, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Magellan Health full-time (More than 3 years)

    Pros

    Great people to work with!

    Cons

    Limited opportunity for advancement depending on education and work experience.


  5. Helpful (14)

    "Room for Improvement- Struggling to Keep the Hope Alive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Behavioral Health Care Coordinator in Columbia, MD
    Current Employee - Behavioral Health Care Coordinator in Columbia, MD
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Magellan Health full-time (More than a year)

    Pros

    The pay is great and the work done being supportive to members and connecting them with resources is rewarding. Not to mention there is a cafeteria and gym onsite. A great perk of working at Magellan.

    Cons

    Unrealistic expectations to manage work load; constantly working additional hours to keep up with the workload (unpaid); frequent changes of work expectations; high turnover of frustrated staff; lack of adequate support to staff; permanent weekend/evening schedule and shamefully the health insurance is horrible (HSA only option).

    Advice to Management

    Listen to your clinical staff when genuine concerns are voiced about what's not working; listen to suggestions; and make an effort to find a solution to fix the problem. As a result, staff will be loyal to Magellan; you'll be able to keep great clinical staff; staff will feel valued; the morale will be up; and instead of wasting money on constantly training new staff (to replace staff who constantly leave), you'll save money and be able to get better health insurance suitable for your staff who work for a healthcare company.


  6. "Work is challenging, always something new on the horizon"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Richmond, VA
    Current Employee - Senior Manager in Richmond, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Magellan Health full-time (More than 10 years)

    Pros

    Interesting work, chance to learn new things. PTO is generous as well, you have to use it up ask in the current year, other than a 40 hour buffer you can hold on to.

    Cons

    Several different business lines, hard to coordinate development efforts and new technologies among the groups. Business has a hard time on priorities at times


  7. "Behavioral Health Care Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Behavioral Health Care Coordinator in Columbia, MD
    Former Employee - Behavioral Health Care Coordinator in Columbia, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Magellan Health full-time (More than 10 years)

    Pros

    Nice co-workers and good managers

    Cons

    too far from new home

  8. "Claims"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Resolution Specialist in Phoenix, AZ
    Former Employee - Claims Resolution Specialist in Phoenix, AZ

    Pros

    I enjoyed working for Magellan Health.

    Cons

    There were no cons during my employment


  9. "Military Family Life Counselor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Military Family Life Counselor in Fort Hood, TX
    Current Employee - Military Family Life Counselor in Fort Hood, TX
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Magellan Health full-time (More than 3 years)

    Pros

    Working with the military families

    Cons

    No paid holidays, no job security

    Advice to Management

    Provide year round job opportunities


  10. Helpful (1)

    "Decent Work Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Associate in Hinesville, GA
    Former Employee - Customer Care Associate in Hinesville, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Magellan Health full-time (Less than a year)

    Pros

    Hard work is rewarded; Management does show concern to employee personal issues; Training is in-depth and lets future employees know what is coming around the corner

    Cons

    Favoritism can affect some management; Blanket rules can negatively affect workers who usually do not cause issues for management

    Advice to Management

    I hope the special teams that were being created after my departure have helped the employees. I know that there are many employees under a Lead/Supervisor team, but I do hope more help to CSAs have been given, especially to those that are rarely on the radar and do not impact the call center negatively.


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