Magellan Health Reviews

Updated May 16, 2021

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3.4
62%
Recommend to a Friend
81%
Approve of CEO
Magellan Health CEO Kenneth J. Fasola
Kenneth J. Fasola
61 Ratings

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This rating reflects the overall rating of Magellan Health and is not affected by filters.

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  1. 5.0
    Current Employee, more than 3 years

    Amazing Company and Leadership

    Apr 21, 2021 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great communication, Leadership is amazing

    Cons

    None I think of at this time

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  2. 1.0
    Current Employee, more than 8 years

    Awful place to work

    Apr 7, 2021 - Care Manager in San Diego, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Salary is very competitive with other companies

    Cons

    Benefits are awful. Morale is terrible. Wait times are astronomical and management has little to no plan to address. You have to work overtime to make up for doctor appointments even though majority of the time you are taking calls past your scheduled time off. It’s a punitive environment where you are belittled for making errors but the management doesn’t communicate when changes are made so errors are inevitable. URs hate calling into Magellan and will start off calls berating CMs for the hold times.

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  3. 2.0
    Former Employee, more than 1 year

    Very repetitive

    Apr 21, 2021 - Clinical Reviewer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    you get to work from home

    Cons

    Didn't pay what was owed. Worked a holiday plus a few more hours and only received OT for the extra hours, not working the holiday. Even though it was promised. I did it to help them out and I should have taken my day off instead because I would have been paid for it. But I worked it and did not receive additional pay.

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  4. 4.0
    Current Employee, more than 1 year

    Not bad at all

    Apr 7, 2021 - UMP in Virginia Beach, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fully remote Free health coverage for employees Competitive salary Flexibility Small team Structured Can work a different position in a different dept from what i read and understood...

    Cons

    Waves of work at times

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  5. 3.0
    Former Employee, more than 1 year

    Great pay

    May 2, 2021 - Compliance Manager in Richmond, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The Salary was very competitive.

    Cons

    Lack of onboarding for new hires. Senior leadership is not engaged.

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  6. 5.0
    Former Employee, more than 3 years

    Managers

    Apr 1, 2021 - CYB MFLC in Spokane, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Excellent assignment at an excellent location.

    Cons

    Poor management that is missing key information about current employees. Poor communication.

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  7. 5.0
    Current Employee, more than 3 years

    Pretty Good Decision

    Apr 5, 2021 - Implementation Project Manager in Phoenix, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Value for growing employees, diversity, modern processes in place

    Cons

    No cons to report on

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  8. 1.0
    Current Employee, more than 1 year

    Remote management and army management

    Feb 27, 2021 - Victim Advocate in Honolulu, HI
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good hours except hotline. Employee stock option for low paid employees.

    Cons

    It is like you have two jobs. Contracted are paid differently. It is impossible to move up. You cannot take breaks - only an hour for lunch and 2 15 minute breaks. Very rigid structure for hotline workers who must take on demand phone. Immediate boss is nice but doesn’t promote. Health care is so expensive it is like another rent payment. If you have a degree use this as stepping stone and get out. It would not be toxic if there was a way to get out of a deadend position. I had a former position for years but with Magellan, the operative word is stepping stone - keep looking. It would be easier if our jobs were all gs or all contractors. It is hard to see my lack of benefits for the same job. Pay us for Safeline time and a half or comp time.

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  9. 5.0
    Current Employee, more than 1 year

    Flexible, consistent part-time work

    Mar 19, 2021 - Reviewer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Company is consistent and reliable in their dealings with employees. Work structure and tasks are exactly as represented during hiring and training. There are often opportunities for extra hours but not required.

    Cons

    None beyond the expected stresses of utilization management work

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  10. 4.0
    Current Employee, more than 1 year

    Great place to work!

    Feb 9, 2021 - Clinical Pharmacy Technician 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great work/life balance, managers try hard to help accommodate employee needs and like to see their team members succeed. Great opportunities for advancing your career. Team members support each other, even with working remotely.

    Cons

    Tuition reimbursement policy changed in the last 2 years, so they reimburse less than they did previously.

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    2 people found this review helpful
Viewing 11 - 20 of 802 Reviews

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