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Magellan Health

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Magellan Health

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Magellan Health Employee Reviews about "management"

Updated Feb 1, 2023

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Found 1,114 of over 1K reviews
3.6
67% Recommend to a Friend
Magellan Health Chief Executive Officer Derrick Duke
80% Approve of CEO

Found 287 of over 1K reviews

3.6
67%
Recommend to a Friend
80%
Approve of CEO
Magellan Health Chief Executive Officer Derrick Duke
Derrick Duke
18 Ratings

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Top Review Highlights by Sentiment

Pros
  • "Good benefits and I appreciated my directors support even though he was in another city.(in 95 reviews)
  • "People are very friendly and flexible work from home option.The company has a lot of growth potential and management cares about their employees.(in 77 reviews)
  • "The pay was good and schedule(in 66 reviews)
  • "Great people to work with and decent benefits.(in 56 reviews)
  • "Work life balance is good(in 38 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Magellan Health and is not affected by filters.

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Reviews about "management"

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  1. 4.0
    Former Employee, less than 1 year

    Decent Work Environment

    Nov 20, 2016 - Customer Care Associate in Hinesville, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Hard work is rewarded; Management does show concern to employee personal issues; Training is in-depth and lets future employees know what is coming around the corner

    Cons

    Favoritism can affect some management; Blanket rules can negatively affect workers who usually do not cause issues for management

    Continue reading
    1 person found this review helpful
  2. 2.0
    Current Employee, more than 3 years

    Work/Life Balance is lost while working from home with Magellan Health

    Jan 8, 2018 - Consultant in Milwaukee, WI
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Working from home has some benefits and having some scheduling flexibility can be helpful.

    Cons

    The position was more user friendly for employees when the program was owned solely by The Management Group. Since, the program became Magellan Health, the communication with management and especially HR, has suffered. Magellan is so large that it is impossible to speak with HR, as everything has to be communicated via an app link on the computer. This is extremely impersonal. The exempt position can include overtime hours and it is difficult to ever feel caught up with work. Case loads of 50 participants are too high for the amount of work expectations that have increased in the last 18 months to provide quality care for all participants involved. The increasing demands of work have caused a work/life balance that is no longer desirable.

    Continue reading
    11 people found this review helpful

    Magellan Health Response

    Vice President, Digital/Social Media & Employer Brand

    Thank you for taking the time to leave a review. I'll make sure the right people get your feedback.

  3. Join the Magellan Health team
    See Our Latest Jobs
  4. 4.0
    Current Employee, more than 10 years

    Getting better, sometimes

    Sep 3, 2016 - Systems Analyst, Senior in Maryland Heights, MO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Generous salary package, annual merit increases, annual bonus, work from home opportunities, great benefits package

    Cons

    Upper management does not seem interested in promoting from within and tends to allow subordinates to stagnate. Unrealistic project deadlines that do not allow for work/life balance.

    3 people found this review helpful
  5. 2.0
    Current Employee

    Not so hot

    May 23, 2011 - Programmer/Analyst 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Benefit package is good for what you get.

    Cons

    Management from DC VP down needs to be revamped. No commuication from management No support from management Senior management either ignores or is now aware of how bad thier middle management is.

    Continue reading
    2 people found this review helpful
  6. 1.0
    Former Employee, more than 1 year

    Poor Leadership, Poor Training,No Human Resources.

    Aug 2, 2018 - Clinical Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work from home but work all the time. A few good workers but not recognized.

    Cons

    Too many leaders and would be leaders,too many new initiatives that don’t get followed through on. Dirty office politics. Working remotely is a great disadvantage. Blame shifting and work dumping occurs regularly from home office employees. Shaming employees for resting on weekends or getting a full nights sleep or exercise is common. Bragging about staying up all night is common. Days can be filled with meetings that seem to exist more to affirm status, loyalty and position rather than getting work done. Upper management takes offense easily accepts worship easily and is manipulated easily because of it. Gross political correctness towards the left affecting employee advancement. All this without an HR. I don’t mean an ineffective HR. I mean never ever talk to a human, HR.

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    13 people found this review helpful
  7. 1.0
    Former Employee, more than 3 years

    Expense management the only focus

    Nov 27, 2021 - Senior Manager IT in Saint Louis, MO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Long term Magellan employees are amazing people, pleasure to work with

    Cons

    New management cares about one thing alone and it’s not the employees or the customer.

    Be the first to find this review helpful
  8. 3.0
    Former Employee, more than 3 years

    Good if you leave and come back

    Jul 1, 2017 - Anonymous Employee in Glen Allen, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Pay is good for external employees if you leave and come back. Work from home opportunities are great. Time off policy is wonderful. Management is supportive when they need something done and you aren't getting movement on projects. Generous merit increase and bonus programs.

    Cons

    Pay is not good if you're transferring internally. Went up 3 pay grades and they will literally only offer you 10%. If you went up one pay grade at a time, you may be ok. But if you move up, you still end up dealing w things from your previous position. They do not try to retain their great employees. They are very top heavy. Lots of chiefs not enough Indians. Every time you turn around you're getting a re-org email and they have pulled on another senior vp or CIO. Benefits stink. They only offer CDHPs. All high deductible. You are like a dime a dozen to these ppl. Whatever you do, don't ask for a raise. You won't get it.

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    11 people found this review helpful
  9. 1.0
    Former Employee, more than 8 years

    Would not recommend this company at this location to my worse enemy

    Sep 13, 2017 - Senior Care Manager in Alpharetta, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Decent amount of vacation time if you get to schedule it. Co-workers were top notch & dedicated but undervalued.

    Cons

    They re-vamped our entire work structure for the worse & laid off the people who understood the system. Many left. The end result is primarily a system that not only doesn't work but takes 2-3 times longer to complete tasks with little accuracy. Employees treated like factory workers w/masters degrees, working 10-12 hours daily, no overtime pay and hard to get the time off when you want it. Daily confusion & frustration because management does not know what they are doing and therefore can't train new comers. Not supportive of employees. Little room for advancement or changing your position.

    Continue reading
    11 people found this review helpful
  10. 5.0
    Former Employee, more than 1 year

    Caring Corporation

    Jun 21, 2018 - Senior Family Support Specialist in West Palm Beach, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great corporation that is incredibly supportive and rewards employees who are talented, diligent and dedicated. Management is always accessible and responsive to work as a team to produce the best outcomes for members.

    Cons

    The only con would be that ACHA (government health administration) did not renew Magellan's contract in Florida for a mental health specialty plan, which will is definitely going to disrupt the continuity of care in the community. Magellan is appealing the decision and I hope they win!

    Continue reading
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    Magellan Health Response

    Vice President, Digital/Social Media & Employer Brand

    "Caring" is the perfect word to describe Magellan -- thank you for the thoughtful review.

  11. 2.0
    Current Employee, more than 5 years

    Keep on looking

    Jan 27, 2015 - Finance Director in Saint Louis, MO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Associates were great to work with. Medical benefits we good, but dental was horrible Very flexible with respect to telecommuting A handful of new executives are trying to refresh the organization

    Cons

    Horrible culture - executive team fosters an environment of distrust. Constant fighting / backstabbing amongst leaders (EVP and SVP level) which is very evident to lower level management. Incredible levels of micromanagement within the executive team - they are not willing to let their leaders lead. Product offering is not competitive

    Continue reading
    4 people found this review helpful
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