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Magellan Health Employee Reviews about "manager"

Updated Feb 1, 2023

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Found 1,114 of over 1K reviews
3.6
67% Recommend to a Friend
Magellan Health Chief Executive Officer Derrick Duke
80% Approve of CEO

Found 32 of over 1K reviews

3.6
67%
Recommend to a Friend
80%
Approve of CEO
Magellan Health Chief Executive Officer Derrick Duke
Derrick Duke
18 Ratings

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I'm a RN by title but left the profession to pursue other things. I'm currently in HIM dept at our local hospital, I'm tossing around becoming a coder. Has anyone on here ever switch gears and branched of their nursing education and go to coding or something in healthcare? Please share your experiences or suggestions.

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Top Review Highlights by Sentiment

Pros
  • "Good benefits and I appreciated my directors support even though he was in another city.(in 95 reviews)
  • "People are very friendly and flexible work from home option.The company has a lot of growth potential and management cares about their employees.(in 77 reviews)
  • "The pay was good and schedule(in 66 reviews)
  • "Great people to work with and decent benefits.(in 56 reviews)
  • "Work life balance is good(in 38 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Magellan Health and is not affected by filters.

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Reviews about "manager"

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  1. 1.0
    Former Employee, more than 3 years

    Clinical

    Feb 24, 2017 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Coworkers, members, PTO, some flex, relatively decent pay

    Cons

    Toxic work environment. Unrealistic expectations. Manager did not understand the tasks and therefore could not effectively manage her team. HR does not listen even with multiple complaints about the manager.

    1 person found this review helpful
  2. 5.0
    Current Employee

    Great company to work for. Loved my job and sad to lose the contract.

    Oct 20, 2014 -  
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I am very familiar with with Terros and other crisis partners in Maricopa County through my work as Crisis Manager.

    Cons

    Loss of contract to MMIC.

    Continue reading
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  4. 5.0
    Current Employee

    Good company to work gor

    Jan 22, 2023 - EAP Consultant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good Work-Life Balance Very supportive Manager

    Cons

    Technology issues, tech support in particular, is slow to respond, sometimes causing a work stoppage

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  5. 3.0
    Current Employee

    Big company, not personable

    May 6, 2018 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Plenty other positions that you can apply for. Whether you acquire it...

    Cons

    High insurance deductible, plenty of employee service apps but no one to speak with. No manager accountability.

    Continue reading
    5 people found this review helpful

    Magellan Health Response

    Vice President, Digital/Social Media & Employer Brand

    Thank you for taking the time to leave a review, I'll be sure to pass this feedback along. We also encourage everyone who works at Magellan to have conversations like this with their managers directly. Please know you are supported to have a healthy dialogue around topics that matter to you.

  6. 1.0
    Current Employee, more than 10 years

    Claims Dept

    Jan 16, 2018 - Claims Processor in Saint Louis, MO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Paid time off Work from home potential Friendly and Knowledgeable Supervisor Flexible working hours (anywhere from 5:30am-10:00am available to start your day—also can flex time to have 4x 9 hour days and 1x 4 hour day)

    Cons

    Constant Mandatory Overtime. Incompetent interim leadership Unqualified staff being placed into Leadership roles over qualified individuals due to favoritism by leadership over Hiring Manager. The training needs replaced/updated. Staff was correcting the trainer in the classroom—this goes along with putting unqualified staff in roles over qualified individuals as well. Low pay. Terrible benefits. Leadership/The company says they want you to advance within the company, but offer nothing as far as advancing your knowledge to grow within the team, department, or company. Processors are left to feel that they are only a button pusher for 50+ hours a week, nothing more.

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    7 people found this review helpful
  7. 4.0
    Former Employee, more than 3 years

    This company helped me grow as a professional

    Sep 5, 2021 - Business Analyst III in Earth City, MO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Worked with incredible people Good Insurance Learned a lot about proper EDI Met excellent standards in their work

    Cons

    Wasn't given enough work, even when asking for more Lack in direction Was transferred to a new team while on vacation and then asked in front of my new manager if I was okay with that

    Continue reading
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  8. 2.0
    Former Employee

    Call Center Boredom

    Feb 21, 2011 - Authorization Representative in Phoenix, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    One of the best reasons is the opportunity to become a team lead or manager.

    Cons

    High turnover, low morale. Firms continually try to reward by low budget luncheons or non financial rewards. Bottom line is, money talks.

    Continue reading
    1 person found this review helpful
  9. 1.0
    Current Employee, less than 1 year

    Baton Rouge Location is Awful!

    Sep 8, 2012 - Anonymous Employee in Baton Rouge, LA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The only pros are that most of the people are nice, and the PTO is good.

    Cons

    The cons include micromanagement, a pretentious manager, and an unsupportive and untrustworthy manager.

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    2 people found this review helpful
  10. 5.0
    Former Employee, more than 8 years

    innovative growing successful

    Aug 8, 2019 - Certified Pharmacy Technician in Saint Louis, MO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    there is plenty of growth

    Cons

    The manager would only let certain people grow

    Continue reading
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    Magellan Health Response

    Recruitment Marketing Director

    Thank you for reviewing Magellan Health.

  11. 2.0
    Current Employee

    A great place to work, as long as you like being the product of a cookie cutter.

    Jun 29, 2009 - Programmer / Analyst in Maryland Heights, MO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great benefits - if you're allowed to use them. There is flex-time, for some people. There is work-at-home possibility, for some people. But it all depends on your manager. If your manager doesn't like you - you don't get the benefit. If your manger likes you, you basically get to do whatever you want. That said, 23+ days of PTO is nice - if you can use it. The EAP system is also very nice if you know how to use it, and I have and it was beneficial. If you currently work at Magellan look more into it - it can help.

    Cons

    It is a very religious environment, and that is never good - unless you work at a church. There is a lot of favoritism based on whether or not you're friends with certain management individuals. They would rather work their programmers to death than hire more of them - despite getting new companies, new products, and having a surplus of cash. They don't pay the programmers well either - most programmers leave Magellan for other places that pay much more. The demand increases and they keep the same couple dozen programmers, who seem to all have health issues due to being stressed and over worked. They'll get more people in other departments but they seem to forget that without the information delivery part of the equation they have nothing to offer their clients to show that they're actually doing anything for them. They also seem to want all of their programmers to have the same skills and be able to take up the slack for any other programmer - hence the cookie cutter reference. This doesn't work with programmers, they're a unique breed and have specialties for a reason. If you don't have a passion for something you may still be able to do the work but you won't be able to be stellar at it, but that doesn't seem to matter. Rather than have a few people who are specialists in a lot of areas they want everyone to be exactly the same. Yet they also want people to innovate and advance their skills, it's a catch-22. That said, there was a change in management in October 2008 that changed the programmer/analyst group from a very functional, vital, and moral filled area into a demoralized pit of sick workers. It's a real shame. At this point in time I can't recommend working here, hopefully that will change at some point.

    Continue reading
    6 people found this review helpful
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