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Magellan Health Employee Reviews about "training"

Updated Feb 1, 2023

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Found 1,114 of over 1K reviews
3.6
67% Recommend to a Friend
Magellan Health Chief Executive Officer Derrick Duke
80% Approve of CEO

Found 93 of over 1K reviews

3.6
67%
Recommend to a Friend
80%
Approve of CEO
Magellan Health Chief Executive Officer Derrick Duke
Derrick Duke
18 Ratings

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Top Review Highlights by Sentiment

Pros
  • "Good benefits and I appreciated my directors support even though he was in another city.(in 95 reviews)
  • "People are very friendly and flexible work from home option.The company has a lot of growth potential and management cares about their employees.(in 77 reviews)
  • "The pay was good and schedule(in 66 reviews)
  • "Great people to work with and decent benefits.(in 56 reviews)
  • "Work life balance is good(in 38 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

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Reviews about "training"

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  1. 3.0
    Current Employee

    Outreach Program Manager

    Apr 23, 2015 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great benefits and excellent business prospects

    Cons

    Lack of training for managers

    Be the first to find this review helpful
  2. 4.0
    Former Employee, more than 5 years

    Good company, no room for growth

    Feb 26, 2020 - Claims Processor in Maryland Heights, MO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The flexibility is great. Good work/ life balance. Overtime. Cafeteria.

    Cons

    No room for career advancement. Very isolating sitting in cubicles all day. Pay is not much for all the work you do. Very stressful and training is not good. Insurance is horrible.

    Continue reading
    2 people found this review helpful

    Magellan Health Response

    Recruitment Marketing Director

    Thanks for reviewing Magellan Health as a place to work. We appreciate your insight.

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  4. 4.0
    Current Employee

    Good Place to Work

    Mar 13, 2015 -  
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Strong Pay and benefits. Good Work Life Balance, Lots of time off. Work is relatively interesting and people are laid back.

    Cons

    Management is slow to adapt to industry changes. Training and education reimbursement leave a lot to be desired. Offices are also bleak cubicle farms.

    Continue reading
    Be the first to find this review helpful
  5. 4.0
    Current Employee, more than 5 years

    UM nurse

    Nov 8, 2021 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Pay, Work from home, Flexibility, No micromanaging

    Cons

    Lack of training Inconsistency No job security

    Continue reading
    Be the first to find this review helpful
  6. 3.0
    Current Employee, more than 3 years

    An Entry Level, Stepping Stone Job

    Jun 12, 2015 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    *Flexible Work Schedule *Excellent Vacation Allowance *Casual Summers *Casual Dress the rest of the year with a pass *On-site, full service café *On-site gym *Work From Home for most positions

    Cons

    *Minimal Training for most positions *Poor communication between upper management and their staff *Lack of office moral & professionalism *Limited opportunity for promotion; lots of lateral moving around *Expensive Insurance plans *No employee appreciation program

    Continue reading
    1 person found this review helpful
  7. 2.0
    Current Employee, less than 1 year

    It's ok, but the hours are awful

    Jan 4, 2022 - Utilization Review and Prior Authorization Nurse 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Very nice coworkers and superiors. They spend 2 months training you.

    Cons

    2 months of training was still not enough to learn the ins and outs of everything. Feel very lost in trying to get help with work duties. The hours are awful. They also will sometimes require that you work 2 extra hours for multiple days on short notice. By the time work is over, the day is over. They will also pull volunteers to work extra days/holidays/shifts, if no one volunteers then they will pick at random.

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  8. 2.0
    Current Employee

    Okay company

    Feb 26, 2021 - Billing Specialist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The money is not bad for the job

    Cons

    There is no formal training or structure and for the most part you learn on your own

    Be the first to find this review helpful
  9. 2.0
    Former Employee, more than 5 years

    If you have another job opportunity, go with that opportunity

    Jan 30, 2019 - Clinician 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Decent healthcare benefits and benefits in general

    Cons

    -The poor leadership and the perpetuation of poor leadership by upper management for years. -Perpetually understaffed in all departments. -Ineffective Human Resources Department. The HR Department does not respond to employee questions or concerns with applicable information. You cannot talk to anyone in HR and must electronically correspond with people who provide non-answers or do not respond at all. -Full-time means significantly more than 40 hours a week is required while the company preaches the balance of work and life. -Poorly organized and executed projects and initiatives -Company culture of blame -High turnover rate of productive employees -Employees are continually over-burdened by their workload -Poor training at the onset of employment and almost none afterwards -No this company does not seek to better healthcare and well-being; they lose money and accounts and try to make up for the lost revenue by tightening utilization.

    Continue reading
    14 people found this review helpful

    Magellan Health Response

    Vice President, Digital/Social Media & Employer Brand

    Thank you for taking the time to leave a detailed review. I'll share your feedback internally.

  10. 1.0
    Former Employee, more than 1 year

    Customer Service Representative

    Jul 10, 2015 - Customer Service Representative in Miami, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Experience in the medical insurance industry is the ONLY pro if already do not have that.

    Cons

    Very, very, unethical and unprofessional management which leads to the corruption of professionalism on the floor with lower level staff. The company's structure is extremely disorganized and higher level management does not take into consideration the magnanimous negative response of providers and enrolled members to fix huge issues which make this plan a horrible plan...especially for people who have extremely difficult illnesses and providers who have not been getting paid and in turn are neglecting to see members. Advancement is only based on office politics. People who have the qualifications and work hard for a position will not move up. Be ready to be placed in a piranha tank if you interview for anything higher than your current position. You will be torn apart and it will make you not want to ever apply for anything else. Also, this company hires outside people first when it makes more sense to promote someone who already knows what is going on there. Pay does not compensate for the many different jobs that you will do which are not a part of your department and you do not have qualified certifications to perform. Management keeps adding on responsibilities and does not want to give raises. Training does not exceed a certain level of knowledge for all of the things that you will need to know. Most of anything that requires advanced knowledge you will have to somehow learn on your own. And learning on your own does not mean that the company has training modules on this level of subject matter. It means you will have to dig for information in the company's internal files or learn more about it in your own spare time at home by Googling and reading. Management does not want to hear about what you think even though they say that they do. If you come to them with a problem, they want you to tell them how to fix it. You tell them how to fix it and nothing gets done because it will not go higher than the Customer Service Department director.

    Continue reading
    2 people found this review helpful
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