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    Maggiano's Reviews

    Updated January 15, 2019
    375 reviews

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    3.5
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    (no image)
    Kelly C. Baltes
    5 Ratings

    Employee Reviews

    Sort: PopularRatingDate
    Pros
    Cons

    • "Long hours, no breaks, no time to eat if working a double" (in 18 reviews)

    • "Poor training, poor management, they basically set you up for failure" (in 9 reviews)

    More Pros and Cons

    1. "Kitchen manager"

      StarStarStarStarStar
      Current Employee - Kitchen Manager in Mount Morris, IL
      Current Employee - Kitchen Manager in Mount Morris, IL

      I have been working at Maggiano's part-time (Less than a year)

      Pros

      I enjoy working alone, I like to stay focused. I love being challenged. I get paid
      decently. I also enjoy getting to sleep in.

      Cons

      It can get very hot in the summer, wears you out more. I do not like the smell and the grease.

      Advice to Management

      I do not have much to say. They have more experience than I do. Good job guys Keep it up.

      Maggiano's Response

      Dec 5, 2018 – PW Coordinator

      Thank you for sharing your experience with our brand! We are glad to see that you enjoy your job and that we are creating a positive experience for you!

    2. "Serving at maggiano's"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Server in Naperville, IL
      Former Employee - Server in Naperville, IL
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Maggiano's (Less than a year)

      Pros

      Great money. Large restaurant almost always busy

      Cons

      Favoritism, hosts run the show

      Maggiano's Response

      Jan 4, 2019 – PW Coordinator

      Thank you for the feedback! We value your response and appreciate you taking the time to share your experience with our brand.

      3. Join the Maggiano's team
      See Our Latest Jobs

    3. "Maggiano's Server"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Server in Richmond, VA
      Former Employee - Server in Richmond, VA
      Recommends
      Neutral Outlook

      I worked at Maggiano's (More than a year)

      Pros

      The team of coworkers were very close and the company was fun to work for.

      Cons

      If you have no serving experience, it can be hard in the beginning but you will adjust somewhat fast!

    4. "Server"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Maggiano's part-time

      Pros

      You always get to meet different people from all over when serving. I love that maggianos number one priority is the guest

      Cons

      Can be overwhelming with scheduling

      Maggiano's Response

      Dec 20, 2018 – PW Coordinator

      Thank you for sharing your feedback! We value your input and we appreciate the time you took to provide your experience with us as a brand.

    5. "New Management Team Needed"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at Maggiano's full-time

      Pros

      Co-workers are like family.
       Discount is nice

      Cons

      Management doesn't create about anything. Employees drinking on the job. Management sleeping with employees. They play favorites with all the employees. Get in with a manager and you can get away with anything.

      Advice to Management

      Stop being trash or just replace the entire line up of managers

    6. "Server at maggiano's"

      StarStarStarStarStar
      Former Employee - Server/Waiter in Scottsdale, AZ
      Former Employee - Server/Waiter in Scottsdale, AZ

      I worked at Maggiano's part-time

      Pros

      -management is great
      -most coworkers took their jobs seriously and worked together

      Cons

      hours were few and far between

      Maggiano's Response

      Dec 5, 2018 – PW Coordinator

      We appreciate you sharing your feedback!

    7. "Favoritism and no ability to be sick"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Server/Waiter in San Antonio, TX
      Former Employee - Server/Waiter in San Antonio, TX
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Maggiano's full-time (Less than a year)

      Pros

      Make some decent money, if work there full time with no time off.

      Cons

      I was extremely sick, and in the hospital for a week and they fired me because I couldn't make it in to my multiple shifts. Would not even respond to me when I sent my medical records to them.

      Advice to Management

      Be more lenient and kind with your servers, they are the ones bringing in the money to the restaurant.. not you.

      Maggiano's Response

      Dec 17, 2018 – PW Coordinator

      Thank you for providing your feedback! We appreciate you sharing your experience with the brand. Please feel free to email me directly at brittany.razor@brinker.com to discuss further.

    8. "server"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Maggiano's part-time

      Pros

      good staff, nice atmosphere, great clientel

      Cons

      Slow during summer, managers not the best

      Advice to Management

      Get rid of Dexter

      Maggiano's Response

      Nov 27, 2018 – PW Coordinator

      Thank you for your feedback! We appreciate you sharing your experience with the brand. Please feel free to email brittany.razor@brinker.com and we would be privileged to address your concerns.

    9. "Banquet Captain"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      Pros

      Friendly managers and teammates. Great coworkers.

      Cons

      Management had this policy where they told banquet clients tips were optional because banquet servers were higher paid but we barely made more.

      Advice to Management

      Don’t talk clients out of tipping.

      Maggiano's Response

      Oct 30, 2018 – PW Coordinator

      Thank you very much for sharing your experience with our brand. We value your feedback and are committed to understanding how we can be even better.

    10. "Banquet Server"

      StarStarStarStarStar
      Current Employee - Anonymous Employee in Dallas, TX
      Current Employee - Anonymous Employee in Dallas, TX

      I have been working at Maggiano's part-time (Less than a year)

      Pros

      the tips can be good and can add up

      Cons

      the uniform is heavy and bulky and can make you very hot while trying to work

      Advice to Management

      minimize schedule editing after publishing

      Maggiano's Response

      Nov 27, 2018 – PW Coordinator

      We appreciate you taking the time to share your experience with our brand!