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    Maggiano's Reviews

    Updated November 8, 2018
    367 reviews

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    Full-timePart-time
    3.4
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    (no image)
    Kelly C. Baltes
    3 Ratings

    367 Employee Reviews

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    Pros
    Cons

    • "Long hours, no breaks, no time to eat if working a double" (in 18 reviews)

    • "Poor training, poor management, they basically set you up for failure" (in 9 reviews)

    More Pros and Cons

    1. "Great place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook

      I have been working at Maggiano's part-time

      Pros

      The management is easy going and it is a fast paced environment

      Cons

      None that I can think of

      Maggiano's Response

      Aug 27, 2018 – PW Coordinator

      Thank you for sharing your experience with our brand! We truly appreciate you taking the time to show Maggiano's some love and support.

    2. "Banquet Captain"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      Pros

      Friendly managers and teammates. Great coworkers.

      Cons

      Management had this policy where they told banquet clients tips were optional because banquet servers were higher paid but we barely made more.

      Advice to Management

      Don’t talk clients out of tipping.

      Maggiano's Response

      Oct 30, 2018 – PW Coordinator

      Thank you very much for sharing your experience with our brand. We value your feedback and are committed to understanding how we can be even better.

      3. Join the Maggiano's team
      See Our Latest Jobs

    3. "Banquet Server"

      StarStarStarStarStar
      Current Employee - Anonymous Employee in Dallas, TX
      Current Employee - Anonymous Employee in Dallas, TX

      I have been working at Maggiano's part-time (Less than a year)

      Pros

      the tips can be good and can add up

      Cons

      the uniform is heavy and bulky and can make you very hot while trying to work

      Advice to Management

      minimize schedule editing after publishing

    4. "One of the best jobs I've ever had."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Maggiano's full-time (More than a year)

      Pros

      Staff
      Volume
      Management
      Pay
      Benefits
      Ability to transfer out of state.

      Cons

      Can get fair share of crazies.
      No automatic gratuity for large parties.

      Maggiano's Response

      Oct 23, 2018 – PW Coordinator

      We appreciate you spreading some Maggiano's love! It's great to see that our goal of being the best place our teammate's have worked is coming to life in the restaurant!

    5. Helpful (1)

      "family environment"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Host in Annapolis, MD
      Former Employee - Host in Annapolis, MD
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at Maggiano's full-time (Less than a year)

      Pros

      awesome people, decent pay, discounted food, flexible hours

      Cons

      one of the managers is somewhat unprofessional, customers can be really difficult to deal with and very rude, almost impossible to actually get 40 hours**

      Advice to Management

      overall very good but would be better if there was better communication between the managers and standard policies

      Maggiano's Response

      Oct 23, 2018 – PW Coordinator

      Thank you for providing your feedback! We appreciate you sharing your experience with the brand. Please feel free to email brittany.razor@brinker.com and we would be privileged to address your... More

    6. "Good place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Career Opportunities
      • Comp & Benefits
      Current Employee - Server in Skokie, IL
      Current Employee - Server in Skokie, IL
      Recommends
      Positive Outlook

      I have been working at Maggiano's full-time (More than a year)

      Pros

      Flexible schedule and online app for schedule
      Discount at all Lettuce Entertain You Restaurants

      Cons

      Managers care mostly for results and targets they need to reach
      Saving money on everything
      Low pay for bussers makes it hard to find hardworking people
      VERY HEAVY plates
      Servers have to do too much

      Maggiano's Response

      Oct 9, 2018 – PW Coordinator

      Thank you for the positive feedback! Our team receives a discount for all Brinker International operated restaurants.

    7. "Very nice"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Dishwasher in Wauwatosa, WI
      Current Employee - Dishwasher in Wauwatosa, WI
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Maggiano's part-time

      Pros

      Friendly co workers, very nice managers and always fun

      Cons

      Personally there is none so far

      Advice to Management

      None so far

      Maggiano's Response

      Sep 18, 2018 – PW Coordinator

      Thank you so much for providing your feedback! We value your response!

    8. "Great place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Maggiano's full-time

      Pros

      Great management and staff members

      Cons

      Very High in calorie food

      Maggiano's Response

      Sep 18, 2018 – PW Coordinator

      We appreciate you taking the time to show Maggiano's some love!

    9. "Server"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Maggiano's part-time

      Pros

      Flexible hours are a plus for this job

      Cons

      Required holiday workdays are a con

      Maggiano's Response

      Sep 5, 2018 – PW Coordinator

      We appreciate you taking the time to share feedback!

    10. "Server"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Server/Waiter in Vernon Hills, IL
      Former Employee - Server/Waiter in Vernon Hills, IL

      I worked at Maggiano's full-time (More than a year)

      Pros

      Great staff, good work environment

      Cons

      Takes forever to leave, too many servers on, get sat then cut

      Advice to Management

      Stop scheduling so many servers

      Maggiano's Response

      Sep 5, 2018 – PW Coordinator

      Thank you for sharing your feedback regarding our brand. We value your response!

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