Magnolia Hotels Reviews | Glassdoor

Magnolia Hotels Reviews

Updated January 27, 2017
20 reviews

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Full-time Part-time

2.7
Star Star Star Star Star
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Steve Holtze
3 Ratings

20 Employee Reviews

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  1. "GoodExperience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front of House
    Former Employee - Front of House
    Recommends
    Approves of CEO

    I worked at Magnolia Hotels part-time (More than a year)

    Pros

    Fast paced, days went fast.

    Cons

    Salary was not equal to amount work expected


  2. "Customer Service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Office in Denver, CO
    Former Employee - Office in Denver, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Magnolia Hotels full-time (More than a year)

    Pros

    Quarterly bonuses (although they were small) can do homework in downtime

    Cons

    flooding, mice, roaches, terrible management, almost no guidance, favoritism, corporate greed and can get nowhere with them when you go for help, discrimination, food is uncooked or spoiled half the time that is fed to the employees, almost no benefits, low pay, terrible hires.

    Advice to Management

    Get it together, you are LUCKY you haven't been sued!!!!!


  3. "Steer Clear Of This Organization!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director of Food and Beverage in Dallas, TX
    Former Employee - Director of Food and Beverage in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Magnolia Hotels full-time (Less than a year)

    Pros

    Hourly staff was very receptive and willing to adapt to new service standards and protocols within the department. DHR exhibits highly professional demeanor and posturing.

    Cons

    Unfortunately, the GM is more interested in surrounding himself with friends rather than professionals that understand departmental boundaries, professional courtesy and conduct. In addition, the GM capitulates certain members of management that consistently demonstrate professionally unacceptable behavior. Property Controller exploits the position by using the hotel’s kitchen as a personal grocery store; requesting the chef order expensive cases of meats for personal/home use, and not reimbursing the F&B Department for this product – GM is aware and takes no decisive action. There is also a high degree of self-entitlement by certain members of the sales team that creates confusion within the ranks of the hourly staff. The GM's capacity to manage objectively is compromised by his willingness to take no action and not hold managers accountable. As a result, this organization fails to recognize why there is lack of alignment at the property level.

    Advice to Management

    The AVP and Corporate DHR should be willing to ask tough questions regarding the instability of the DFB position. There should also be a willingness to assume a more humble posture when examining these specific details to ensure the right people are in the right positions within the hotel.


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  5. "Maintenance engineer"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Omaha, NE
    Former Employee - Anonymous Employee in Omaha, NE
    Doesn't Recommend
    Negative Outlook

    Pros

    there are some very nice employees that do work there which always helps but not enough to keep me there

    Cons

    has a very badly degrading hotel with bed bugs. the management has a lot to learn about treating employees and low wages


  6. "Excellent company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food and Beverage Manager
    Current Employee - Food and Beverage Manager

    Pros

    Benefits, pay, specs all excellent

    Cons

    There are no cons! There a great company

    Advice to Management

    Keep up the good work


  7. "Painter/Maintenance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dave Dugdale, Supervisor in Omaha, NE
    Current Employee - Dave Dugdale, Supervisor in Omaha, NE
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Magnolia Hotels (More than 8 years)

    Pros

    the job is close to home

    Cons

    the job does not pay me enough for my skills


  8. "Great pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Great pay and bonus options.

    Cons

    Corporate office needs to understand the true division between hotel and corporate office. Though in the same building, leave the daily operations to others in the hotel.

    Advice to Management

    Don't take things so personal. Very private management team. If you aren't in the circle of trust, they push you out.


  9. "Cook 2"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cook in Dallas, TX
    Current Employee - Cook in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Magnolia Hotels full-time (More than a year)

    Pros

    Atmosphere and attitude of employees. Overall, the hotel is a friendly place to work and most employees have a fun doing their jobs.

    Cons

    Upward mobility. The hotel is stagnant and pay is low compared to many other hotels. They are striving to raise their standards but don't seem to be willing to pay for better staff, reward those that out perform the norm, and instill guidelines to improve service.

    Advice to Management

    Recognize the talent around you and reward the top achievers. There are many things that the hotel does well but quite a few that are below your competition.


  10. "Sales Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Houston, TX
    Former Employee - Sales Manager in Houston, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Magnolia Hotels full-time (More than 3 years)

    Pros

    It's a small company, so the work atmosphere is great. A great relationship with your fellow sales managers and the rest of the management team, including corporate, is encouraged. They are family oriented and very flexible with your schedule and and considerate of your time. You don't feel like just another employee with this company. They do a great job of recognizing hourly employees and make sure celebrations are had for all holidays, events, etc. Managers are given the opportunity to really take ownership of their assigned markets and bring great ideas to the company. They also provide great perks to management such as free dry cleaning, work cell, employee meals, and a free day off with pay for your birthday!

    Cons

    As with most hotels, the bonus/commission structure could be improved. I've never understood a "capped" structure as that doesn't encourage sales people to keep going. It honestly fosters complacency, which is never a good thing when you are trying to grow sales in a very competitive market such as Houston. They did advertise as being one of the highest paying hotels in the city, which I found out to be untrue when offered different positions elsewhere with the same title. Not super low pay by any means but certainly not the highest.

    Advice to Management

    Adjust bonus/commission structure to entice sales people to sell more - sounds like a win/win to me. Be more competitive with base pay. Continue the family focused atmosphere!


  11. "Valet parking at Magnolia Hotel"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Magnolia Hotels part-time

    Pros

    good tips, on busy weekends. Minimum wage + Tips (No tax on tips)

    Cons

    long shifts, understaffed position, short time frame in between the shifts.

    Advice to Management

    Hire more drivers to where everyone has more room to have a normal life.



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