Magnolia Hotels Reviews | Glassdoor

Magnolia Hotels Reviews

Updated September 10, 2017
22 reviews

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2.8
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Steve Holtze
4 Ratings

22 Employee Reviews

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  1. "Ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Agent in Dallas, TX
    Former Employee - Front Desk Agent in Dallas, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Magnolia Hotels full-time (More than a year)

    Pros

    Networking. Great foot traffic. AT&T is right across the street. Many federal buildings. Connect with all of the people. Sometimes free stuff with conventions and people.

    Cons

    Management, people who have worked there for years act like they don't have to provide excellent service to customers. Very shady employees.

    Advice to Management

    Be open minded. Help employees.


  2. "Supervisor"

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Magnolia Hotels full-time

    Pros

    Great Benefits, plenty of opportunities to grow

    Cons

    No support from Management, No security.

  3. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Office in Denver, CO
    Former Employee - Office in Denver, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Magnolia Hotels full-time (More than a year)

    Pros

    Quarterly bonuses (although they were small) can do homework in downtime

    Cons

    flooding, mice, roaches, terrible management, almost no guidance, favoritism, corporate greed and can get nowhere with them when you go for help, discrimination, food is uncooked or spoiled half the time that is fed to the employees, almost no benefits, low pay, terrible hires.

    Advice to Management

    Get it together, you are LUCKY you haven't been sued!!!!!


  4. "GoodExperience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front of House
    Former Employee - Front of House
    Recommends
    Approves of CEO

    I worked at Magnolia Hotels part-time (More than a year)

    Pros

    Fast paced, days went fast.

    Cons

    Salary was not equal to amount work expected


  5. "Steer Clear Of This Organization!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director of Food and Beverage in Dallas, TX
    Former Employee - Director of Food and Beverage in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Magnolia Hotels full-time (Less than a year)

    Pros

    Hourly staff was very receptive and willing to adapt to new service standards and protocols within the department. DHR exhibits highly professional demeanor and posturing.

    Cons

    Unfortunately, the GM is more interested in surrounding himself with friends rather than professionals that understand departmental boundaries, professional courtesy and conduct. In addition, the GM capitulates certain members of management that consistently demonstrate professionally unacceptable behavior. Property Controller exploits the position by using the hotel’s kitchen as a personal grocery store; requesting the chef order expensive cases of meats for personal/home use, and not reimbursing the F&B Department for this product – GM is aware and takes no decisive action. There is also a high degree of self-entitlement by certain members of the sales team that creates confusion within the ranks of the hourly staff. The GM's capacity to manage objectively is compromised by his willingness to take no action and not hold managers accountable. As a result, this organization fails to recognize why there is lack of alignment at the property level.

    Advice to Management

    The AVP and Corporate DHR should be willing to ask tough questions regarding the instability of the DFB position. There should also be a willingness to assume a more humble posture when examining these specific details to ensure the right people are in the right positions within the hotel.


  6. "Maintenance engineer"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Omaha, NE
    Former Employee - Anonymous Employee in Omaha, NE
    Doesn't Recommend
    Negative Outlook

    Pros

    there are some very nice employees that do work there which always helps but not enough to keep me there

    Cons

    has a very badly degrading hotel with bed bugs. the management has a lot to learn about treating employees and low wages


  7. "Excellent company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food and Beverage Manager
    Current Employee - Food and Beverage Manager

    Pros

    Benefits, pay, specs all excellent

    Cons

    There are no cons! There a great company

    Advice to Management

    Keep up the good work

  8. "Painter/Maintenance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dave Dugdale, Supervisor in Omaha, NE
    Current Employee - Dave Dugdale, Supervisor in Omaha, NE
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Magnolia Hotels (More than 8 years)

    Pros

    the job is close to home

    Cons

    the job does not pay me enough for my skills


  9. Helpful (1)

    "Great pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Great pay and bonus options.

    Cons

    Corporate office needs to understand the true division between hotel and corporate office. Though in the same building, leave the daily operations to others in the hotel.

    Advice to Management

    Don't take things so personal. Very private management team. If you aren't in the circle of trust, they push you out.


  10. "Cook 2"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cook in Dallas, TX
    Current Employee - Cook in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Magnolia Hotels full-time (More than a year)

    Pros

    Atmosphere and attitude of employees. Overall, the hotel is a friendly place to work and most employees have a fun doing their jobs.

    Cons

    Upward mobility. The hotel is stagnant and pay is low compared to many other hotels. They are striving to raise their standards but don't seem to be willing to pay for better staff, reward those that out perform the norm, and instill guidelines to improve service.

    Advice to Management

    Recognize the talent around you and reward the top achievers. There are many things that the hotel does well but quite a few that are below your competition.


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