Main Street America Reviews | Glassdoor

Main Street America Reviews

Updated February 9, 2017
29 reviews

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Full-time Part-time

3.4
Star Star Star Star Star
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Thomas M. Van Berkel
19 Ratings

29 Employee Reviews

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  1. Helpful (1)

    "A Hidden Gem in the Jacksonville Tech Market"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Coder
    Current Employee - Coder
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Main Street America full-time (More than a year)

    Pros

    Work/Life ratio is really good, great benefits, professional management and a little thing I like to call PROJECT PLANNING! In other words, they don't dump work on you willy-nilly and expect you to "figure it out". They know what they want and when they want it - and include you in the process to ensure your success.

    Cons

    I'm not being a Pollyanna... I'm coming up on my second year anniversary and have know complaints. The work is plentiful and interesting. The people (even the northern transplants) are cool and everybody is pretty much pulling their weight.

    Advice to Management

    Restructure the bonus program. It's not the employee's fault if a hurricane tears up the houses of some insureds and the company's comp-ratio rises. If the work is completed on time and in a satisfactory way, due compensation is rightly expected - and something to shoot for. If the actuaries don't correctly account for Florida's weather, why is the whole company essentially "penalized?"


  2. Helpful (2)

    "Claims"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Jacksonville, FL
    Current Employee - Anonymous Employee in Jacksonville, FL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Decent benefits, 401k, decent salary

    Cons

    No personal/work life balance. Micromanaging is out of control. No employee appreciation.

    Advice to Management

    Appreciate your employees


  3. "Great company with great benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Jacksonville, FL
    Current Employee - Anonymous Employee in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Main Street America full-time (More than a year)

    Pros

    The people who work at MSA are truly great people. Everyone is helpful, kind and overall enjoyable to work with. The benefits are awesome and they really treat the employees quite nicely throughout the year.

    Cons

    Can't think of any, really.


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  5. "Good Company-Great benefits"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Main Street America full-time

    Pros

    Good people, fair pay for job.

    Cons

    Technology needs improvement, it would greatly enhance work experience.

    Advice to Management

    Li


  6. Helpful (2)

    "Surety"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Excellent company culture. The benefits are great even the ability to work from home. The employees are knowledgeable and amazing to work with.

    Cons

    In most of these roles, performance is measured by premium so be ready for that. If you're unable to meet that expectation, the chances of a raise/bonus is slim.


  7. "Mundane Job, but good benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at Main Street America full-time

    Pros

    Fair pay for the work being done. They provided excellent benefits.

    Cons

    There weren't any cons from my point of view. They did a good job of bringing people together and training them.


  8. Helpful (1)

    "Customer Service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company to work for. Excellent people, and always willing to help each other. I would recommend to others

    Cons

    No complaints at this point in time.

    Advice to Management

    keep up the good work


  9. Helpful (4)

    "good benefits, pay & time off"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Yes, the pay is good along with the benefits & time off. If you want to go in & just do the job & leave at the end of the day-this is a great job if you don't mind being micro managed.

    Cons

    The management is horrible-what is good for some is not good for others. Supervisors play favorites & the quality control is a joke-had a supervisor telling me to lie to the manager about the quality of the dept. Micro management-use to be a great place to work-not so much now. You can not really move up unless you kiss up to your supervisor &/or other management.

    Advice to Management

    Not everyone needs to be micro managed. Supervisors need to stop playing favorites. This is for the Keene NH location on 55 West St. I believe Tom Van Berkel to be a good ceo but I think since they moved onto FL that things changed and it is no longer a company that values its employees but the dollar.


  10. Helpful (2)

    "Horrible IT Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Keene, NH
    Current Employee - Anonymous Employee in Keene, NH
    Doesn't Recommend
    Negative Outlook

    Pros

    I think the people that work there are great. Management is horrible.

    Cons

    A few in particular are the worst managers ever. If you want to work in a position that is very micro managed then this is where you want to work. One manager is particular if you are lucky enough to work for her is a joke. She is very micro managing and has to get involved in every little detail that makes more work for the employees. Obviously she does not trust her workers, she shouldn't even be a manager in my opinion, she creates more work and stress for everyone. I can promise anyone at MSA Group reading this knows exactly who I am talking about.

    Advice to Management

    You guys are continually allowed to do what you want....until upper management takes control I have no suggestions. Stop falling for the political bs...people are sucking up what don't you finally see it. We did not have this problem years ago. I can guarantee the people that are in management now would not have been a long time ago.


  11. Helpful (1)

    "supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Athol, MA
    Former Employee - Supervisor in Athol, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Main Street America (More than 3 years)

    Pros

    great pay and work/life balance

    Cons

    very micro managed, employee review process is excruciating



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