Main Street Hub Reviews | Glassdoor

Main Street Hub Reviews

Updated June 22, 2018
454 reviews

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3.4
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Main Street Hub Co-CEOs Andrew Allison; Matt Stuart
Andrew Allison; Matt Stuart
316 Ratings

454 Employee Reviews

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Pros
  • "Work environment is good, great people to work with" (in 29 reviews)

  • "Our top tenured reps make a lot of money off residuals" (in 10 reviews)

Cons
  • "You should know that people become close friends here because you're truly huddled together for comfort in the storm that is upper management" (in 25 reviews)

  • "The business owners are overpaying for a mediocre product (when it's actually done)" (in 22 reviews)

More Pros and Cons

  1. "CC Sales Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Austin, TX
    Current Employee - Sales Representative in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Main Street Hub full-time (More than a year)

    Pros

    -Company actual performs the services you are in charge of selling, so no lying!!
    -Barista until 2pm
    -Great view from the upper floors of a DT Skyscraper in Austin
    -Teams that actually care about each other and basically turn into families
    -Fairly lenient Minimum Sales Performance policy (takes 2 full months to get fired)
    -You can make a lot of money $$$
    -Full FREE insurance packages (Medical/Dental/Vision)

    Cons

    -It can be a pain to sell things, especially if people rejecting you gets to you
    -Sometimes you don't get the support you need from your management, although that can be counteracted by speaking up about it most of the time
    - Base pay sucks, but commission is great (125%)

    Advice to Management

    PUT BEER IN THE KEGS MORE THAN ONCE A MONTH
    Respect our time off requests, work life balance takes a hit
    More activity spiffs to compete for


  2. "The joke of the Austin tech scene"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Main Street Hub full-time (More than 3 years)

    Pros

    The people that you meet and work with are often very smart and supportive - you'll probably make some great connections and friends here.

    Cons

    There's a reason that these reviews are overwhelmingly repetitive - it's all true. MSH was a good idea that did not scale properly and now it's too late. Maybe GoDaddy can save it, maybe they can't.

    The fact of the matter is that MSH is well known in the Austin tech scene for abusing and taking advantage of their (often young) employees who, due to a poor compensation package, have to live on a diet of hummus and cheez-its while living 5 to an apartment. The account managers and execs are the only ones making a decent living and that's not fair because everyone is working very very hard - cold calling or churning out content for an unmanageable book size.

    If you have to work here to earn your stripes in tech, then fine but don't stay any longer than you have to. I just came here to say that "it gets better" - you can go somewhere else and be treated like you matter and be paid what you're worth. MSH doesn't care about you, take it from someone who gave a lot to this company for very, very little and who now can't even get a "hello" from the CEOs in passing on the street.

    Advice to Management

    Don't bother responding, I didn't come here for you.

  3. Helpful (1)

    "Eh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Representative
    Former Employee - Inside Sales Representative
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Main Street Hub full-time (Less than a year)

    Pros

    The money was good if you were able to make sales, guess I’ve never had an act for it. Didn’t make me feel comfortable having someone else in my ear telling me what to say and sounding like a robot. They tell you to celebrate the small wins but those just aren’t enough when you’re getting hung up 100 times a day. You read from a script and it’s obvious lol

    Cons

    You read from a script and it’s obvious. Such a when you get hung up on 100 times a day. Never had an act for sales but they push people to make them yell at you. Guess my anxiety just couldn’t take it


  4. "Great culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Main Street Hub full-time

    Pros

    Great colleagues
    Good benefits
    Excellent work-life balance

    Cons

    Take home pay could be higher

    Main Street Hub Response

    Jun 5, 2018 – SVP Sales

    Thanks for this review and for highlighting our talented team members and our excellent benefits package. We’re proud to be able to offer our hard-working team the perks, challenges, and... More


  5. "Solid place"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Main Street Hub full-time

    Pros

    It's good, but not great for long term

    Cons

    Lots of changes -- not great if you're not a go-with-the-flow person

    Main Street Hub Response

    May 31, 2018 – COO

    I appreciate you taking the time to leave this review. We have a talented team full of passionate, hard-working individuals who work hard every day to deliver for our local business customers... More


  6. "Great."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Main Street Hub full-time

    Pros

    Great work space, and people.

    Cons

    Have nothing bad to say.

    Advice to Management

    More perks is never bad.

    Main Street Hub Response

    May 31, 2018 – SVP Sales

    Thanks for this review and for highlighting our team and our great workspace in the heart of downtown Austin, near tons of local businesses.

    In addition to the awesome location, we also offer... More


  7. Helpful (1)

    "Insanely High Turnover"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Main Street Hub full-time

    Pros

    You get to meet and work with some really amazing people!

    Cons

    Micromanaged. Never felt like the company had your best interest and taking days off seemed frowned upon.

    Main Street Hub Response

    Jun 12, 2018 – SVP Sales

    Thanks for this feedback and the chance to talk about our culture and our team.

    On our Sales Team, we’re looking for team members who are ready to challenge themselves every day, set aggressive... More

  8. "Social Media Marketing/sales Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Main Street Hub full-time (Less than a year)

    Pros

    every day is different, you make your check.

    Cons

    cold calling bad leads, Salesforce needs to be updated more

    Main Street Hub Response

    May 29, 2018 – SVP Sales

    Thank you for this review and for pointing out that working at Main Street Hub means that every day is different and full of new challenges. We’re working hard to help local business owners overcome... More


  9. "Social Media Community Manager Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Social Media Community Manager in Austin, TX
    Current Employee - Social Media Community Manager in Austin, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Main Street Hub full-time (More than a year)

    Pros

    - Flexible
    - Understanding of unfortunate situations that come up
    - Great team atmosphere
    - Creative writing
    - Creative social media posting
    - Great entry level position
    - Great management
    - Fun atmosphere

    Cons

    - The role is repetitive
    - Not a whole lot of room for growth

    Main Street Hub Response

    May 22, 2018 – COO

    Thank you for this review. I’m so glad to hear that you enjoy working on the Content Team and that you value our flexibility, working environment, creative opportunities, managers, and fun... More


  10. Helpful (3)

    "Community Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Main Street Hub full-time

    Pros

    -Met some amazing friends
    -Learned grammar/writing skills

    Cons

    Was really disheartened by some of the sexism I observed. During my time there I saw so many women with more tenure, experience, grit, and devotion get overlooked for promotions/leadership roles for men who were buddies with the leaders already in position. In addition, several male leaders behaved inappropriately with their female reports. Asking them for sexual favors, engaging in sexual relationships with some resulting in favoritism, harassing female employees. Incredibly disappointing. A couple people reported instances of harassment by males at the office that went ignored.

    Advice to Management

    I don't feel like giving any -- I know it wont be listened to. I am posting this in hopes of other women seeing it and protecting themselves.

    Main Street Hub Response

    May 23, 2018 – VP Content

    Thank you for this review. We take your comments extremely seriously. As a team, we uphold our values -- we each represent Main Street Hub through our decisions and actions, and for that reason, we... More


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