Main Street Hub Reviews | Glassdoor

Main Street Hub Reviews

Updated August 17, 2018
458 reviews

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3.5
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Main Street Hub Co-CEOs Andrew Allison; Matt Stuart
Andrew Allison; Matt Stuart
319 Ratings

458 Employee Reviews

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Pros
  • "Work environment is good, great people to work with" (in 29 reviews)

  • "Our top tenured reps make a lot of money off residuals" (in 10 reviews)

Cons
  • "You should know that people become close friends here because you're truly huddled together for comfort in the storm that is upper management" (in 25 reviews)

  • "The business owners are overpaying for a mediocre product (when it's actually done)" (in 22 reviews)

More Pros and Cons

  1. "Challenging job, amazing support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Austin, TX
    Current Employee - Sales Representative in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Main Street Hub full-time (Less than a year)

    Pros

    Great atmosphere, great benefits, and amazing competitive pay and growth! Free breakfast, coffee, and beer (though they could be refilled more). Very professional and more or less you are your own boss, just 830-530. No weekends or Holidays and some awesome bonuses if you perform well

    Cons

    Not for everyone, cold calling is not easy.

    Advice to Management

    Your business model is great. The support is non stop. I do feel like training could be tweaked to not be so unforgiving and honestly brutal.

    Main Street Hub Response

    Aug 6, 2018 – SVP Sales

    Thanks for this review. I appreciate you highlighting our energetic atmosphere and culture, and I’m glad that you are enjoying our perks along with our competitive compensation and benefits package... More


  2. "sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate
    Current Employee - Sales Associate
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Main Street Hub full-time (More than a year)

    Pros

    great company to work for.

    Cons

    None that I can think of.

    Advice to Management

    none

    Main Street Hub Response

    Aug 16, 2018 – SVP Sales

    Thank you for this review! I’m proud to hear that you think we’re a great company to work for, and I’m glad that in over a year being on our team you have been finding opportunities to challenge... More

  3. Helpful (1)

    "Probably not the company that is going to make your career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Main Street Hub full-time (Less than a year)

    Pros

    Free barista made coffee, downtown location, lively coworkers (always someone to chat with if you're into that).

    Cons

    Very loud workplace. If you're more of a quiet, get down to business type worker, be sure to invest in some good headphones. The extremely open workplace means if anyone is on the phone, including sales folks, you hear ALL the conversation.
    They don't treat temp workers great-- lead them along with promises that the position will go permanent but it's clear that isn't their plan.

    Advice to Management

    Pay attention to the little people in the office and don't lose the "start up feel" following the acquisition.

    Main Street Hub Response

    Aug 20, 2018 – COO

    I appreciate you taking the time to leave this review and for giving me the chance to offer my perspective. Joining this team of passionate, hard-working individuals who work hard every day to... More


  4. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Representative in New York, NY
    Former Employee - Inside Sales Representative in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Main Street Hub full-time (Less than a year)

    Pros

    great culture and great product

    Cons

    nothing comes to my mind

    Advice to Management

    keep it up!

    Main Street Hub Response

    Jul 18, 2018 – SVP Sales

    Thanks for this review! I appreciate you highlighting our awesome culture and innovative product and glad that you enjoyed your experience at Main Street Hub while you were on our team. We’re excited... More


  5. "Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Main Street Hub full-time

    Pros

    You get what you put into the job. You can make 6 figures or a measly $30K a year salary, but the great part is up to you. You also get a company barista (FREE COFFEE!) and they do sales spiffs ranging from $100 - $500 cash every other day, so you can really make that guac boi.

    Cons

    They party hard...wait that's not a bad thing.

    Main Street Hub Response

    Jul 10, 2018 – SVP Sales

    Thanks for this review. I appreciate you noting our perks, compensation package, and that your experience here is what you make it -- working hard will help you be successful and see results here... More


  6. "CC Sales Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Austin, TX
    Current Employee - Sales Representative in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Main Street Hub full-time (More than a year)

    Pros

    -Company actual performs the services you are in charge of selling, so no lying!!
    -Barista until 2pm
    -Great view from the upper floors of a DT Skyscraper in Austin
    -Teams that actually care about each other and basically turn into families
    -Fairly lenient Minimum Sales Performance policy (takes 2 full months to get fired)
    -You can make a lot of money $$$
    -Full FREE insurance packages (Medical/Dental/Vision)

    Cons

    -It can be a pain to sell things, especially if people rejecting you gets to you
    -Sometimes you don't get the support you need from your management, although that can be counteracted by speaking up about it most of the time
    - Base pay sucks, but commission is great (125%)

    Advice to Management

    PUT BEER IN THE KEGS MORE THAN ONCE A MONTH
    Respect our time off requests, work life balance takes a hit
    More activity spiffs to compete for

    Main Street Hub Response

    Jun 25, 2018 – SVP Sales

    Thanks for this review and for highlighting our perks and our excellent benefits package. We’re proud to be able to offer our hard-working team the perks, challenges, and opportunities that give them... More


  7. Helpful (4)

    "The joke of the Austin tech scene"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Main Street Hub full-time (More than 3 years)

    Pros

    The people that you meet and work with are often very smart and supportive - you'll probably make some great connections and friends here.

    Cons

    There's a reason that these reviews are overwhelmingly repetitive - it's all true. MSH was a good idea that did not scale properly and now it's too late. Maybe GoDaddy can save it, maybe they can't.

    The fact of the matter is that MSH is well known in the Austin tech scene for abusing and taking advantage of their (often young) employees who, due to a poor compensation package, have to live on a diet of hummus and cheez-its while living 5 to an apartment. The account managers and execs are the only ones making a decent living and that's not fair because everyone is working very very hard - cold calling or churning out content for an unmanageable book size.

    If you have to work here to earn your stripes in tech, then fine but don't stay any longer than you have to. I just came here to say that "it gets better" - you can go somewhere else and be treated like you matter and be paid what you're worth. MSH doesn't care about you, take it from someone who gave a lot to this company for very, very little and who now can't even get a "hello" from the CEOs in passing on the street.

    Advice to Management

    Don't bother responding, I didn't come here for you.

    Main Street Hub Response

    Jul 10, 2018 – SVP Sales

    I see that you have asked us not to respond to this review, but in the same way we respond to all online reviews for our small business customers, we feel it’s important to respond to all reviews... More

  8. Helpful (2)

    "Eh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Representative
    Former Employee - Inside Sales Representative
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Main Street Hub full-time (Less than a year)

    Pros

    The money was good if you were able to make sales, guess I’ve never had an act for it. Didn’t make me feel comfortable having someone else in my ear telling me what to say and sounding like a robot. They tell you to celebrate the small wins but those just aren’t enough when you’re getting hung up 100 times a day. You read from a script and it’s obvious lol

    Cons

    You read from a script and it’s obvious. Such a when you get hung up on 100 times a day. Never had an act for sales but they push people to make them yell at you. Guess my anxiety just couldn’t take it

    Main Street Hub Response

    Jun 25, 2018 – SVP Sales

    Thanks for this feedback. On our Sales Team, we’re looking for team members who are ready to challenge themselves every day, set aggressive goals, and achieve them as they work hard to make an impact... More


  9. "Great culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Main Street Hub full-time

    Pros

    Great colleagues
    Good benefits
    Excellent work-life balance

    Cons

    Take home pay could be higher

    Main Street Hub Response

    Jun 5, 2018 – SVP Sales

    Thanks for this review and for highlighting our talented team members and our excellent benefits package. We’re proud to be able to offer our hard-working team the perks, challenges, and... More


  10. "Solid place"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Main Street Hub full-time

    Pros

    It's good, but not great for long term

    Cons

    Lots of changes -- not great if you're not a go-with-the-flow person

    Main Street Hub Response

    May 31, 2018 – COO

    I appreciate you taking the time to leave this review. We have a talented team full of passionate, hard-working individuals who work hard every day to deliver for our local business customers... More


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