Main Street Hub Reviews | Glassdoor

Main Street Hub Reviews

Updated August 13, 2017
218 reviews

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Current Employees

4.2
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Main Street Hub Co-CEOs Andrew Allison; Matt Stuart
Andrew Allison; Matt Stuart
175 Ratings

218 Employee Reviews

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Pros
  • Great people to work with, but often felt like a day care center (in 21 reviews)

  • Our top tenured reps make a lot of money off residuals (in 10 reviews)

Cons
  • Change coming from the upper management level happens quickly, but making changes yourself can be arduous (in 25 reviews)

  • Also it's cold calling so you need to be prepared to make over a 100 phone calls a day to some rude business owners (in 19 reviews)

More Pros and Cons

  1. Featured Review

    "Tremendous Opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Main Street Hub full-time (More than a year)

    Pros

    - Excellent management team; smart, strategic, thoughtful, humble
    - Strong, values-driven, no BS culture
    - Teammates and co-workers who are bought in and have each other's backs
    - Family-friendly, supportive of employees having a life outside of the office
    - Massive opportunity

    If you are a hard-working, intellectually honest, results-driven team player - this is where you want to work. I turned down offers from several other startups in town to join this team and I have not once regretted that decision.

    Cons

    Honestly don’t have much to say regarding cons. One thing might be to keep working on bringing the Sales teams and the other parts of the organizations together more often; sometimes the separate offices can be a challenge.

    Advice to Management

    More of the same. Let’s keep after it - hiring great people and staying 110% focused on what’s best for our customers and our employees.

    Main Street Hub Response

    May 31, 2017 – Co-CEO

    Thank you for this review and for focusing on our customers, our values-driven culture, and the amazing team we’re all privileged to work with. Our customers, culture, and team are the foundation of... More


  2. "Best opportunity of my life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Experience Manager in Austin, TX
    Current Employee - Customer Experience Manager in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Main Street Hub full-time (Less than a year)

    Pros

    This place is incredible, I've never worked anywhere like this. I can think back to my favorite company that I've worked for in the past and it doesn't compare. MSH nails it on virtually every front. From the usual like pay, hours and health benefits to insane additional benefits like a full coffee bar and barista as well as pet insurance.
    The location is great, right in the heart of downtown. It's so incredible to get to work early and visit with my amazing coworkers while drinking a latte and looking out over the downtown skyline.
    All that and I haven't even touched on the job itself. I've never in my life worked for a company that wanted you to succeed so much. It's ok to make mistakes, it's ok to fail as long as you're working hard and following the steps.
    To simply say that the company culture is amazing doesn't even cover it. If you get an email from a recruiter here then you drop everything and pursue this. It will be the best career decision you've ever made.

    Cons

    I'll admit that I try to remain a pretty positive person, so I can't think of any negatives. If I HAD to it would be that my chair isn't very comfortable and my back kills me. But that is something that I brought to the job ha

    Advice to Management

    Keep it up. Keep learning, keep pushing and keep doing great things for customers and employees.

    Main Street Hub Response

    Jul 28, 2017 – COO

    Thank you for leaving this review! I am excited to hear how much you love working at Main Street Hub. It sounds like you are really embracing the opportunities available to you here to learn and grow... More

  3. "Copywriter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Copywriter in Austin, TX
    Current Employee - Copywriter in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Main Street Hub full-time (Less than a year)

    Pros

    You get to work with some awesome, creative individuals. You have the opportunity to hone and perfect your writing skills in a collaborative and supportive environment. You also have the opportunity to take on managerial duties to spiff up your resume.

    Cons

    Pay could be better.

    Advice to Management

    Consider onboarding a second manager to more evenly disperse attention to the copywriters and brand planners.


  4. "Sales representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Main Street Hub full-time (Less than a year)

    Pros

    Great management, the company seems to actually care about their employees.
    Free health insurance
    Good hours
    Free snacks/coffee bar
    Unlimited commission
    Fun co-workers
    Company values

    Cons

    No parking
    Low base salary
    Constant rotating of employees
    Lots of cold calling

    Advice to Management

    Work on trying to keep sales reps around longer by offering more to tenured reps.

    Main Street Hub Response

    Jul 27, 2017 – SVP Sales

    Thanks so much for this review! It’s awesome to hear that you feel supported by our team and our excellent managers. I’m glad you highlighted our benefits package like our 100% paid medical, dental... More


  5. "Great place to grow!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Main Street Hub full-time (Less than a year)

    Pros

    The leaders I've had the chance to work with have always offered sincere praise and constructive feedback.

    There is always someone to hear you out and help you through any obstacles you might be facing by giving you the advice and coaching that you need.

    The leadership and management work hard to make the environment that we're working in fun and enjoyable which I really appreciate.

    They are also very realistic with you. Whenever you talk to them, they will be very down-to-earth and give you advise that is practical and when they say they believe in you they mean it.

    All this has helped me to stay with Main Street Hub and become a much better salesperson.

    Cons

    The job can be stressful because of the sales performance requirements. Also the base salary isn't very high so selling is very important in order to make sure you pay all your bills and reach any financial goals you have.

    Advice to Management

    I wouldn't change anything about management. I believe you're doing a great job with your sales reps.

    Main Street Hub Response

    Jun 26, 2017 – SVP Sales

    I appreciate you noting that Main Street Hub is both a fun place to work and an excellent place to grow your career. I’m glad that you feel supported by our excellent managers and leaders who are... More


  6. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Austin, TX
    Current Employee - Sales in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Main Street Hub full-time (Less than a year)

    Pros

    great leadership and great opportunity to grow

    Cons

    None really you get what you put in it

    Main Street Hub Response

    Jul 7, 2017 – SVP Sales

    Thank you! I’m proud to hear that as a member of our ATX Sales Team, you feel supported by our excellent leaders and managers. I couldn’t agree with you more -- there are so many opportunities on our... More


  7. Helpful (4)

    "Inside sales rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Austin, TX
    Current Employee - Inside Sales Representative in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Main Street Hub (More than a year)

    Pros

    NONE dont WORK here no good.

    Cons

    I worked at msh for more then 8 months the worst job someone can have. They hire classes of 20 to 30 ppl per month and only about 6 make it and stay. THEY HAVE GONE THROUGH SP MANY SALES DIRECTORS. Not a tanigable business for any small buisness owner. DONT WORK HERE..

    Advice to Management

    If you get along with and have a friend ship with the managers..so no..

    Main Street Hub Response

    Jul 21, 2017 – SVP Sales

    Thanks for the chance to offer my perspective. Working on our Sales Teams in ATX and NYC is a great way to develop professionally and grow your career, all while working in a positive, high-energy... More

  8. "Great Company & Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Austin, TX
    Current Employee - Sales Representative in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Main Street Hub full-time (More than a year)

    Pros

    - Jordan Wagner is the best manager! He consistently teaches and leads
    - the Training Team is so great. MacKenzie Heeney and Tina Dreher to name a few.
    - always challenged while having the resources to succeed and improve
    - truly a company that cares about the employees

    Cons

    Everyone doesn't get to experience the same management

    Advice to Management

    Jordan Wagner, keep doing what you're doing!

    Main Street Hub Response

    Jun 15, 2017 – SVP Sales

    Thank you for leaving this review! I’m glad that you feel challenged and excited to succeed with guidance from our excellent managers on the ATX Sales Team at Main Street Hub. I’m proud that you... More


  9. Helpful (1)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Consultant in New York, NY
    Current Employee - Marketing Consultant in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Main Street Hub full-time (Less than a year)

    Pros

    100% Paid Benefits (Medical, Dental, Vision, 401k)
    Metrocard
    Opportunity for development, fast growing company (perform well and promotions possible 6mo-9mo)
    Fully stocked cafeteria (Coffee, Snacks, Fruits, Breakfast)

    Company culture is fabulous. I joined as a sarcastic pessimist who despised going to work and certainly not what you would call a "team player"

    I happily go to work on a daily basis and the camaraderie and support of colleagues and culture has really helped me grow not only in a career aspect but as a person as well. Everyone here genuinely wants you to succeed and will do whatever possible to help you do so.

    All colleagues are great, interesting, diverse bunch. Not a single bad soul in the room.

    Compensation is great if you do well during training or are willing to seek help/work on development.

    Cons

    None honestly. I'm very happy to have found Main Street Hub. The company and the people have given me a new outlook.

    Advice to Management

    Keep being you

    Main Street Hub Response

    Jun 12, 2017 – SVP Sales

    Thanks for this review! I’m excited that you are really embracing all of the opportunities you have as a member of the NYC Sales Team at Main Street Hub. I’m proud that you talked about not only your... More


  10. "Stellar Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Main Street Hub full-time

    Pros

    Culture

    Values, Product, Benefits, Support, Bonuses and people

    Cons

    Micro management and base pay rate

    Advice to Management

    Stop micro managing

    Main Street Hub Response

    Jun 9, 2017 – Co-CEO

    Thank you for this review. We’re very proud that you noted our incredible team and culture, which is the foundation of everything we do at Main Street Hub. It’s our team that makes it possible for us... More


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